The room was spacious and very clean. It was nice to have the couch as an option for watching TV. Room was great and convenient location. The breakfast was average and the breakfast room was crammed, but good enough for free. I would stay here again.
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Stayed her for 2 nights while visiting the Biltmore, hotel was clean and comfortable and very reasonable. It is an older hotel but well kept
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Booked a room there in November 2011....found bed bugs in the middle of the night, actually caught 2 of them and took them to the office. Staff acted like they had never seen bed bugs there before...highly doubt it....had to wake my kids up and find a new hotel in the middle of the night....contacted Choice Hotels Corporate Office about...
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Thank you for showing us the bugs you brought into our hotel office. We will take action once we identify the source. Many times insects get into hotel rooms without our knowledge, and we are grateful guests such as yourself take a moment to advise us. We always have other rooms for you to move to, but we understand your...
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We have stayed here several times over the past few years (this is an updated review) , and it has slipped some this trip. First, know that it is nowhere near the "Biltmore" - it is several miles out of town and not near much except the "Billy Graham Training Center" (?). The rooms are reasonable quality in this renovated...
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Reviewed 1 December 2010
Thank you for staying with us again! We appreciate your feedback as it lets us know what we are doing right & what we need to work on. We are about a 10 minute drive from the Biltmore Estate (about 5 miles). We will certainly address our Breakfast Attendant regarding breakfast running low 10 minutes before breakfast ends. We do...
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We had been in the Mountains all day and we were all very hungry and tired! Went to several other hotels in the area, we needed a room with 2 kings or a king and hide a bed-all the other places only had 2 doubles, (my husband and I are not little people) and we had our granddaughter with us...
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Thank you so much for your review of the Quality Inn & Suites Biltmore. We are delighted to hear that you found our hotel to be clean & at a great value. We will see you in your future travels we are sure! Happy Holidays!
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We arrived at this hotel after a long day at the Biltmore. Our "non smoking" room smelled like a mixture of smoke, urine and lemon pledge. The pillows were folded in half for decoration but when you unfolded them they were still very small and flat (you only get three pillows on each bed). The bathrooms were clean and they...
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Thank you for taking the time to review us on Trip Advisor. We appreciate you bringing these items to our attention. We regret that your stay was not up to our standards as a Quality Inn & Suites & we assure you that we will address each item. Thank you again!
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I posted a review about the comfort of the beds from my stay in june of this year. Crystal Camacho the Guest Relations Manager replied to my post saying that I should come back that they have renovated and have all new beds. We booked with them for mid October and got up there to find nothing had been done...
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Reviewed 1 July 2011
Thank you for reviewing us again on Trip Advisor. I regret that the full renovation has not yet begun. As I am sure you know sometimes the dates for renovations get pushed back. We will be beginning our renovations in 2012. We do care about our guests comments & feedback. I do apologize for any inconvenience that this caused you...
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We were out most of the day, just needed a place to sleep, there for yhree days, free breakfast was good, clean room, great value, friendly staff. Will return again to see more of the sights, and will stay at Quality Inn.
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We are glad to hear that you found the Quality Inn & Suites Biltmore to be of a good value. Our goal is to provide our guests with a clean, comfortable room at a good value and also to provide excellent customer service. We appreciate you taking the time to review us on Trip Advisor.
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Normally stay at Marriott hotels, but decided to stay here at Quality Inn. The place was clean and the people were helpful. The rates were very reasonable.
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We are glad that you had the opportunity to stay with us at the Quality Inn & Suites Biltmore & that it was a pleasant experience. Thank you for reviewing us on Trip Advisor. We hope you stay with us the next time you visit beautiful Asheville!
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We stayed at the Quality Inn & Suites in Asheville because it was about 15 minutes from the Biltmore and had an indoor pool and hot tub. We stayed on hotel reward points (I think it was only 10,000 points, which is pretty reasonable.)...the nearby comparable Fairfield by Marriott had priced at $200 for a Friday night in October (fall...
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Thank you for your review! We love to hear from our guests. Your feedback will be helpful to us. We want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience...
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