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Holiday Inn Asheville Biltmore East


Hotel class 3.0 of 5
1450 Tunnel Rd., Asheville, NC 28805
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Reviews you can trust

87% Recommend
4.0 of 5 stars 113 reviews
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By trip type
All (113)
[ Date ] [ Rating ]
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5 of 5 stars
Tennessee
12 Nov 2009 | Trip type: Business

I traveled to this hotel on business. My checkin was very fast and the staff was very friendly. The property is well maintained and very up to date. The bed was wonderful. It must have been a new mattress. The bathrooms look like they were just remodeled and it was great. I would highly recommend this hote.. more

Management response from
Timothy Rice, President

THANK YOU for staying with the award winning Holiday Inn Biltmore East. I will personally share with our staff and management team your comments. They work hard on a daily basis to EXCEED our guest's expectations. Being a pet friendly hotel with certain rooms set aside is important to us....we want our four legged guests to be happy as well....

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5 of 5 stars
Raleigh, North Carolina
11 Nov 2009 | Trip type: Couples

We were looking for a dog-friendly place to stay on a recent trip. Initially booked the Renaissance but then realized this had much better reviews and a lot less. Since we were planning on spending time at both Biltmore and downtown Asheville the location btwn the two was perfect. At check in the staff was unbelievable nice and made a... more

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4 of 5 stars
middle Georgia
15 Oct 2009 | Trip type: Couples
1/1 found this review helpful

My boyfriend and I stayed here on the night of Oct. 11th and then had a change of plans and went back to this hotel and stayed the night of the 12th also. We were traveling with our two mini-dachshunds and it was great to find a pet-friendly hotel. I visited this web-site prior to going to Asheville and based... more

Management response from
Timothy Rice, President

THANK YOU for selecting the award winning Holiday Inn BIltmore East. Our staff and management will be thrilled to read your reviews. We love to EXCEED our guest's expectations and glad you recognized their efforts. We look forward to your RETURN trip and thanks again for staying with us. Tim Rice, President, Mountaintop Management, LLC

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4 of 5 stars
Richmond, VA
14 Oct 2009 | Trip type: Friends getaway

I stay at Holiday Inn frequently because of its consistently high standards. This particular hotel was nice as usual, but unfortunately had a couple of sub-standard surprises. The bed pillows on this otherwise wonderful king bed were lumpy, soft and only about 15" - 18" wide, so they are obviously very cheap, old and worn out. The bathroom lighting is... more

Management response from
Timothy Rice, President

THANK YOU for taking the time to write a review. We appreciate your business and look forward to your RETURN trip. I will contact the management staff at the hotel to review the pillow situation that you wrote about and I assure you those pillows will be replaced immediately. Being a Holiday Inn...we are required to have two types of...

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4 of 5 stars
Hartford
22 Sep 2009 | Trip type: Couples

The hotel lived up to reviews on this site. The room was large, and the bed was very comfortable. Unfortunately, it rained every day so we could not use the pool. The hotel is not very far from downtown or the Biltmore estate. The front desk staff were very knoweledgeable and helpful with directions and recommendations regarding restaurants and the... more

Management response from
Timothy Rice, President

THANK YOU for your wonderful review. The staff and management of the award winning Holiday Inn Biltmore East love to exceed our guest's EXPECTATIONS. We look forward to your return trip. Tim Rice, President, Mountaintop Management, LLC.

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4 of 5 stars
greenville, sc
8 Sep 2009 | Trip type: Couples

This hotel was almost everything said about it in other reviews. The room we had was of good size, with a comfortable king size bed, two chairs plus a desk chair. The hotel lobby was really nice, lots of stone, nicely decorated. Front desk people were very nice and most responsive to any requests. We couldn't get checked in early... more

Management response from
Timothy Rice, President

THANK YOU for your business and taking the time to write a review about your recent stay at the award winning Holiday Inn Biltmore East. Our staff's daily goal is to EXCEED our guest's expectations and thank you for mentioning them in your review. As you stated, our pool overlooks the mountains and is a lovely feature for the hotel....

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1 of 5 stars
Florida
3 Sep 2009 | Trip type: Couples
0/1 found this review helpful

I had an abrupt change in plans and the hotel would not honor my request to cancel the reservation. I called weeks in advance to cancel but they had already charged my CC and refused to refund. Since I booked over the internet they would not honor. There was NOT a clear notice when I booked online that you could... more

Management response from
Timothy Rice, President

THANK YOU for taking the time to write a review. Your review did concern me and I have investigated the situation. I'm sorry that we were unable to refund your advance deposit due to the way you booked your reservation ON-LINE thru Intercontinential Hotel Group reservations. Advance Reservations made through this system clearly state that it is a non-cancellable reservation...

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5 of 5 stars
Raleigh, NC
6 Aug 2009 | Trip type: Family
1/1 found this review helpful

Stayed for 3 nights with teen daughter and dog to tour Asheville area. Hotel was clean and very dog-friendly. Beds were super comfortable and pool area was great. Hotel is on the outskirts of Asheville, about 10-15 minutes to Biltmore or downtown. Only about 3 miles from a very nice hiking area near Warren Wilson College that was great for... more

Management response from
Timothy Rice, President

THANK YOU for staying at the Holiday Inn Biltmore East. It is our goal to EXCEED our guest's expectations and thrilled to hear from your remarks that the staff and management of the hotel did just that. We look forward to your RETURN visit and THANKS again for your business. Tim Rice, President, Mountaintop Management, LLC

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5 of 5 stars
Lewisville, North Carolina
29 Jul 2009 | Trip type: Family

This hotel is a gem! The hotel, pool, restaurant and rooms are very clean and well kept. The personel are friendly and attentive. Even though this is a Holiday Inn, it has the feel of a bed and breakfast. The pool area is nicely landscaped and the mountain view is wonderful. The bed linens are as nice as a four... more

Management response from
Timothy Rice, President

I wanted to THANK YOU for staying at the award winning Holiday Inn Biltmore East. I will personally make the staff aware of your wonderful comments. It is our goal to EXCEED our guest's expectations and I'm thrilled to hear that we did just that. We look forward to your RETURN trip. Tim Rice, President, Mountaintop Management.

Very Nice
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4 of 5 stars
Medina, OH
27 Jul 2009 | Trip type: Couples

Nice friendly staff, clean rooms, good Italian restaurant. What more could you ask for? more

Management response from
Timothy Rice, President

THANK YOU for selecting the Holiday Inn BIltmore East as your home away from home while in Asheville. We appreciate your WONDERFUL comments about your stay and look forward to your RETURN trip. Once again, thank you for your business. Tim Rice, President, Mountaintop Management, LLC

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Holiday Inn Asheville Biltmore East Also Known As

  • Holiday Inn Asheville
  • Asheville Holiday Inn
Address: 1450 Tunnel Rd., Asheville, NC 28805