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All 76 Boston hotels

Hilton Boston Back Bay

3.5 of 5
40 Dalton Street, Boston, MA 02115-3123
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Hilton Boston Back Bay
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Ranked #45 of 76 hotels in Boston
187 traveller photos
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863 reviews from our community

Traveller rating
    277
    395
    136
    44
    11
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Families
203
 
Couples
244
 
Solo
77
 
Business
202
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Clifton Park, New York
Top Contributor
86 reviews 86 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

In April, just after the Boston terror incidents, my family was in town for a graduation from Northeastern University. They arrived on Friday afternoon in the midst of the Boston lockdown. This hotel remained at full service and treated them fantastic. The incidentals I had ordered for their arrival (cookies, milk and a small fridge) were all waiting for them... More

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See 3 more reviews by disneyguy333 for Boston
Long Beach
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

I had stayed at this hotel over 20 years ago on my first visit to Boston. Fortunately, the hotel has been renovated since then. We received an upgraded room on the 20th floor with views towards Cambridge and the Charles River. The room was very spacious, with a comfortable bed. It would have been nice, in fact, to have a... More

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See 3 more reviews by Jeff D for Boston
Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

Great location for marathon weekend. Across the road from expo. Only a minute or two to Boylston Street. Fifteen minute walk to Cropley Square and mara bus pickup. Walking distance to heart of restuarant scene. Rooms just OK. A bit dated and small bathroom. No noise issues up on 20th floor, however others on low levels mentioned some issues. Front... More

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Salem, Massachusetts
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

My husband and I really enjoyed our stay at the Hilton Back Bay for our anniversary night. With tickets to the symphony and reservations at our favorite back bay restaurant, we chose the hotel for its location. What we didn't expect was the incredibly nice service - and I mean completely genuine and warm - everyone from the front desk... More

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Kansas City, MO
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Very nice hotel and a great location. My room was typical Hilton décor with new furnishings. The bathroom had a large walk-in shower (but no tub if that is an issue.) I could not adjust the room temperature for some reason. Although the room temp was basically comfortable, I would have preferred it cooler for sleeping. I found the bar... More

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Scunthorpe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

we had the deluxe room with wiews of the river annd some of the city, service was very good ,breakfast was very nice in the hotel restraunt. staff were all friendly and helpful internet acces in the lobby very handy for checking on local thing and flight updates the hotel is close to the prudential centre for shopping and to... More

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See 2 more reviews by Seas0nedtraveller62 for Boston
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review
24 May 2013

I am delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations. Your many wonderful compliments of the hotel are sincerely appreciated and I am thrilled that you enjoyed Boston! We look forward to welcoming you back soon. More

Asheville, North Carolina
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

My sister and I were visiting Cambridge for a wedding and at the last minute decided to visit Boston a day early to do some sight seeing. We booked a night at the Hilton Back Bay because the price was good. Front desk service was friendly and speedy. The room was clean and comfortable. If you are staying more than... More

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See 2 more reviews by Smessen for Boston
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review
20 May 2013

I am delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations. Your many wonderful compliments of the hotel are sincerely appreciated and I am thrilled that you experienced true Hilton Hospitality with our Staff while you waited for your family! We look forward to welcoming you back to Boston soon. More

Davenport, Iowa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

loved the Hilton Backbay. The location was perfect, safe , and very clean. We were down by the Prudential building and Newberry street. It was an easy subway to the commons, Northend and Fanuel Hall and Quincy Market at the Government center

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Review collected in partnership with Hilton Hotels & Resorts

HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review
24 May 2013

Thank you very much for taking the time to post a review of your experience at the Back Bay Hilton. I appreciate your comments on our location and the cleanliness of the hotel. We look forward to welcoming you back to Boston in the near future! More

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 15 May 2013

Lovely Hotel, well situated for sightseeing. Only negative comment is that the reception desk is very high and as my husband and I are both short in height, this was very inconvenient and made it difficult to have a private conversation with reception staff. I would expect people in wheel chairs to have the same problem. Saying that, staff very... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review
20 May 2013

Thank you for taking the time to write about your stay with us. I am happy to see you had such a great stay and that you found the amenities to your liking however I am sincerely sorry for the issues with the lobby counter! We look forward to welcoming you back to The Hilton Boston Back Bay upon your... More

Livingston, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 May 2013

Hilton Back Bay has a great location, very clean rooms and top notch service. The staff is very friendly and tries very hard to accommodate your needs and requests. It felt that they are trying very hard to please their guests. It was impressive.

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review
24 May 2013

I am delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations. Your many wonderful compliments of the hotel are sincerely appreciated and I am thrilled that you experienced true Hilton Hospitality with our Staff! We look forward to welcoming you back to Boston soon. More

 
 
Hilton Boston Back Bay
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Hotel Summarization (Beta)

What travellers say

  • Prudential center(30)
  • Great location(23)
  • Friendly and helpful(20)
  • Corner room(17)
  • Newbury street(11)
  • Very clean(11)
  • Front desk staff(9)
  • Fenway Park(9)
  • Good size(6)
  • Very good(6)

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton Street, Boston, MA 02115-3123
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotels in Boston
#41 Family Hotels in Boston
Price Range: £££
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston
Boston Hilton
Hilton Boston Back Bay Hotel

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