I had stayed at this hotel over 20 years ago on my first visit to Boston. Fortunately, the hotel has been renovated since then. We received an upgraded room on the 20th floor with views towards Cambridge and the Charles River. The room was very spacious, with a comfortable bed. It would have been nice, in fact, to have a... More

Great location for marathon weekend. Across the road from expo. Only a minute or two to Boylston Street. Fifteen minute walk to Cropley Square and mara bus pickup. Walking distance to heart of restuarant scene. Rooms just OK. A bit dated and small bathroom. No noise issues up on 20th floor, however others on low levels mentioned some issues. Front... More

My husband and I really enjoyed our stay at the Hilton Back Bay for our anniversary night. With tickets to the symphony and reservations at our favorite back bay restaurant, we chose the hotel for its location. What we didn't expect was the incredibly nice service - and I mean completely genuine and warm - everyone from the front desk... More

Very nice hotel and a great location. My room was typical Hilton décor with new furnishings. The bathroom had a large walk-in shower (but no tub if that is an issue.) I could not adjust the room temperature for some reason. Although the room temp was basically comfortable, I would have preferred it cooler for sleeping. I found the bar... More

we had the deluxe room with wiews of the river annd some of the city, service was very good ,breakfast was very nice in the hotel restraunt. staff were all friendly and helpful internet acces in the lobby very handy for checking on local thing and flight updates the hotel is close to the prudential centre for shopping and to... More

My sister and I were visiting Cambridge for a wedding and at the last minute decided to visit Boston a day early to do some sight seeing. We booked a night at the Hilton Back Bay because the price was good. Front desk service was friendly and speedy. The room was clean and comfortable. If you are staying more than... More

loved the Hilton Backbay. The location was perfect, safe , and very clean. We were down by the Prudential building and Newberry street. It was an easy subway to the commons, Northend and Fanuel Hall and Quincy Market at the Government center

Lovely Hotel, well situated for sightseeing. Only negative comment is that the reception desk is very high and as my husband and I are both short in height, this was very inconvenient and made it difficult to have a private conversation with reception staff. I would expect people in wheel chairs to have the same problem. Saying that, staff very... More

Hilton Back Bay has a great location, very clean rooms and top notch service. The staff is very friendly and tries very hard to accommodate your needs and requests. It felt that they are trying very hard to please their guests. It was impressive.