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Hyatt Regency Boston

4.0 of 5
1 Avenue de Lafayette, Boston, MA 02111
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Ranked #49 of 73 hotels in Boston
3.5 of 5 stars 704 Reviews
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704 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Room service(9)
  • Great location(9)
  • Street level(7)
  • Theater district(6)
  • Breakfast buffet(5)
  • Next morning(5)
  • Star hotel(4)
  • Fitness center(4)
  • Friendly and helpful(3)
Traveller rating
    189
    283
    131
    69
    32
Only show reviews for Family (108) | Couples (211) | Business (131)
Date Rating
ord2002
Paris, France
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

I can not say enough about the GREAT customer service experienced both before arriving and while staying at the Hyatt Regency in Boston. I booked three rooms for two nights in December, as I was flying back to the US from Paris for the holidays and wanted to spend a few days in Boston with the family. As a Diamond... More

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watrskiergurl
Boston, Massachusetts
Senior Contributor
27 reviews
5 helpful votes
2 of 5 stars Reviewed 14 February 2012 NEW

I can't say my stay here was fantastic. Upon settling in, our neighbors next door arrived. We had to listen to them all night fighting and calling each other obscene names. Downstairs someone was smoking pot and the smell wafted up into our room and hallway. Yuck! More

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Kevin S
Ipswich, Massachusetts
1 review
5 of 5 stars Reviewed 14 February 2012 NEW

I recently stayed at the Hyatt Regency Boston for a night out and some live music with my wife and another couple at the house of Blues. The staff was simply amazing, so friendly and extremely attentive. Check in was super fast and easy, and paperless checkout was even easier. Our room was super clean and the beds at the... More

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Joel L
Avon, Connecticut
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

I stay at this hotel repeatedly for business purposes and I cannot stress how business friendly this hotel is. The staff, all staff, are constantly asking how to improve my stay from the Bellman to the hotel Managers. My rooms have always been clean and well prepped. When I need to use the restaurant, it is reliable. The location is... More

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AbsolutelyNoBorders
Boston, Massachusetts
Contributor
12 reviews
11 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

Stayed here for a couple of nights recently and it left literally no impression on us. The rooms are fine, the location is pretty good, but overall, there was nothing worth coming back for. The decor in the common areas hasn't been updated (even though it seems that the individual rooms have been). And the front desk service was fine,... More

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Charles Foster, Guest Relations Manager at Hyatt Regency Boston, responded to this review
17 February 2012

Thank you for sharing feedback on your recent stay at the Hyatt Regency Boston! We are very sorry that our hotel did not meet your expectations. We strive on providing exceptional customer service to each and every guest. I apologize that you didnt feel that our staff went above & beyond to make you feel welcome with us; if you... More

charports
Nashua, NH
2 reviews
2 of 5 stars Reviewed 12 February 2012 NEW

When we got to the hotel, we were thoroughly disappointed to find the pool was out of service. The rudely clerk responded it was posted on the Hyatt website; I then told her I had booked through Expedia, and she said it was posted on their site also. It was not. The clerk then said we could swim at another... More

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JST429
Miami
1 review
5 of 5 stars Reviewed 11 February 2012 NEW

This post is long overdue. I travel to Boston frequently for work, and the Hyatt Regency in Boston is always my hotel preference. The Hyatt is a beautiful hotel that offers great value and incredible service. Every time I come back to the hotel, the staff remembers my name. The rooms are very spacious and clean. The breakfast buffet is... More

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Skintol
Miami, Florida, United States
1 review
5 of 5 stars Reviewed 9 February 2012

Over the past 8 months I have stayed at the Hyatt on Avenue De Lafayette an average of 5 nights per week. When I arrive at the hotel I am always greeted with warm friendly smiles and wonderful customer service. The staff's service allows me to free myself from worrying about my room, my food, my dry cleaning or when... More

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zeevc
Ramat Gan, Israel
2 reviews
6 helpful votes
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

5 star hotel friendlly staff....in the center of downtown More

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J0hn01
Hartford, Connecticut
1 review
5 of 5 stars Reviewed 7 February 2012

This place is amazing. Location, Location, Location. This Hotel is right in the center of Boston and is great for those coming for leisure or business. I have stayed here several times for both myself and now don't even bother looking at other hotels. I go directly to Hyatt.com to book my stay. I have never had a complaint. The... More

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Hyatt Regency Boston Also Known As

  • Boston Hyatt Regency
  • Hyatt Boston
  • Boston Hyatt
Address: 1 Avenue de Lafayette, Boston, MA 02111

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Hyatt Regency Boston
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