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The Fairmont Copley Plaza Boston


Hotel class 4.0 of 5
138 St James Ave, Boston, MA 02116
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Reviews you can trust

82% Recommend
4.0 of 5 stars 283 reviews
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By trip type
All (283)
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4 of 5 stars
New York, NY
6 Nov 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This hotel harkens back to days of elegant travel and sophisticated service. To my surprise I was "upgraded" to the Gold level which has a separate check in on the 4th floor. My room was VERY tastefully decorated, but as the hotel is quite old, the rooms are small. The bed was one of the most comfortable that I've ever... more

Management response from
SWTravelerBoston, PR Director

Thank you for sharing your experience at The Fairmont Copley Plaza. I'm glad to hear that you enjoyed your service experience on Fairmont Gold. We look forward to seeing you again soon.

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3 of 5 stars
London
28 Oct 2009 | Trip type: Business
1/2 found this review helpful

This is a nice hotel in a good location in the wonderful city of Boston. It is over-decorated in the public rooms to the extreme (which I happened to enjoy for the camp value) and the general appearance of the place is good. My room was very comfortable. Good quality linen on the bed, nice bathroom. Ipod dock. More comfortable... more

Management response from
SWTravelerBoston, PR Director

Thank you for sharing your feedback on your recent stay. Your thoughts are valuable and we appreciate your candor. Please know that the experience you describe, as you can see from the other review included on this site, is not the normal service experience at The Fairmont Copley Plaza. We pride ourselves on our high level of service do apologize...

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5 of 5 stars
Tokyo
26 Oct 2009 | Trip type: Business

This Hotel is just awsome. Like Plaza Hotel in NY. Not modern but this is historical building.. Room 623 on the corner of the top level (6th) was special room namely, Science Musium Suite. They are kindly upgraded my collegue's room and the view from the window was so nice. Moreover, Concerge staff Vincent was so nice and he is... more

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4 of 5 stars
Harrisburg, PA
24 Oct 2009 | Trip type: Couples
1/2 found this review helpful

My husband and I stayed at this hotel in August when we went to a Red Sox game. I managed to get a really good rate on the property. The hotel is beautiful, but it's your typical "historic" aka old hotel. The decor was definitely not my thing (lots of mirrors, gold, floral prints, etc.). The rooms were okay in... more

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4 of 5 stars
phoenix
24 Oct 2009 | Trip type: Family

Coming from Arizona, I loved the charm of this old hotel with its beautiful lobby full of carved gold moulding, big mirrored doors, and even the darling dog that greets you at the concierge! The room itself was rather small with a very small window that opened over the busy streets of Boston. However, it was clean and the bed... more

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5 of 5 stars
Utrecht, The Netherlands
21 Oct 2009 | Trip type: Friends getaway

This was the second time at the Fairmont Copley Plaza and it confirmed to be the perfect hotel in Boston- we were on the Golden Floor -which is really a hotel in the hotel, cosy, with a great and helpful staff who do go out their way to help you out. They solved a minor problem in reservation, gave suggestions... more

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4 of 5 stars
palm springs
20 Oct 2009 | Trip type: Couples

I was a little apprehensive staying here after reading some of the reviews on Tripadvisor. I used Priceline to secure a room at a really good rate. To my surprise, the room was really nice and seemed to have been recently freshened. Everything was clean, well maintained, quiet and attractive. The room is a little small, and the bathroom even... more

Management response from
SWTravelerBoston, PR Director

Thank you for posting your review. We're delighted that you enjoyed your stay at The Fairmont Copley Plaza and look forward to welcoming you back soon.

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5 of 5 stars
Midland, MI
19 Oct 2009 | Trip type: Friends getaway

The hotel staff knew my sister and I were checking in early. (Our flight arrived at 9 AM and the hotel check-in wasn't until 3 PM). Unfortunately, our room wasnt ready for us, but we never felt like we were put out in any way. The staff was incredibly nice, professional, and bent over backwards for us. The concierge gave... more

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4 of 5 stars
scotland
15 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Stayed 2 nights and enjoyed the hotel very much . It was as I expected well run , staff superb untill breakfast .the breakfast would not be served in a 2*hotel ,we had to ask for everything eg my wife asked for bacon and toast, dry toast arrived followed by cold bacon asked for butter . I asked for fried... more

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4 of 5 stars
13 Oct 2009 | Trip type: Business

Extremely central, nice bar and restaurant with fantastic breakfast options. Only complaint I had was that I was charged 125 USD for an 8 min international phone call. But otherwise I would highly recommend this hotel more

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The Fairmont Copley Plaza Boston Also Known As

  • Fairmont Copley Plaza Boston
  • Fairmont Boston
  • Boston Fairmont
Address: 138 St James Ave, Boston, MA 02116