The purpose of our trip to Boston was the NHL's Winter Classic hockey game. We decided to make a long weekend out of the trip and what a wonderful time we had. The staff was VERY polite and helpful, but NEVER stuffy. The staff in the breakfast room seemd to take all odd requests in stride. By the third morning,... more

I recently stayed five nights at the Fairmont Copley Plaza while in Boston for a conference. We arrived very late at night due to airport delays, and our check-in was efficient. Sarah was the desk clerk working when we arrived, and she was very friendly and accomodating. When I got to my room, I was pleasantly surprised to see the... more

This hotel has a very elegant New England/ Boston feel to it. I have been to two weddings at this hotel over the past two years and each time I've been there it's been elegant and luxurious. The service here is excellent and food is great. We stayed in the Boston Symphony Orchestra suite and thought the room was spacious... more

This is a top of the line hotel- the staff was there to cater to you. The main entrance and lobby is beautiful as are the hall wyas on each floor. Our Standard room was small, but with all of the beautiful furnishings, it was very cozy. I can't imagine having a bad view out the window in any room... more

Stayed for a conference, the staff were amazing. The rooms are very clean and quite large for Boston accomadations. Beds were comfortable and bathrooms were spotless. This is not a new modern hotel though.. it's Boston old school with modern updates to the rooms. Great location. If you have the time and money this is a great place to spend... more

My partner and I stayed at the Fairmont Copley Plaza and was very pleased overall! The staff was excellent, friendly, and courteous! We decided to dine in the Oak Room and were very pleased! Our server Pasquale was very attentive to our every need and did an excellent job! Our room was very well appointed, with which we were very... more

This hotel was not what I had expected. When you enter the lobby it is not bad but avoid going into your room. The room had a very strong odor coming from the hall and the room was horrible. The doors in the whole room were cracked and rusted. The bathroom had many problems as well, there was gum on... more

my family stayed here for one night after our ski trip to stowe vt we really enjoyed our stay in the fairmont gold room we had booked from the moment we pulled up at the door the staff were professional and friendly our car was wisked away by the doorman and we went up to the fourth floor gold check... more

In the course of covering the Winter Classic at Fenway Park, we chose the Fairmont Copley Plaza over the Westin, the hotel designated for media and are so grateful we did. We were fortunate enough to enjoy the concierge service of Fairmont Gold and our every request was granted quickly and pleasantly. Can't say enough about the customer service for... more