This was a return visit to the Lenox. The staff can't be more accommodating, making the atmosphere very welcoming, and they pay attention to details. I needed a quick zipper repair to my jacket, and upon asking the concierge where I could find a tailor, he went out of his way to phone one, and to point out the tailor's... More

Have been to Boston many times always staying someplace other than the Lenox - this shall not happen again! The Lenox is, by far, my best Boston hotel experience and I shall return here on my next visit. The entire hotel staff was exceptional! Great location too, but would stay here the location notwithstanding. Thank you Lenox. More

My husband and I spent Saturday night at the Lenox, just for a little get away to Boston. We have been there twice before, each time a year previous. We were greeted like royalty and welcomed return guests. We asked for a "pet free" room and they put us on the eleventh (top floor) which was the allergy free floor.... More

We visited The Lenox Hotel this February, for a 5 night trip to Boston, booked through Expedia. From the first moment that we arrived at the hotel, we were absolutely thrilled with both the premises and the service. The first encounter with Lenox staff is the doormen, who are polite, helpful and friendly. They really do help create a fabulous... More

I really want to thank front desk assistant Ashley, for solving a simple but urgent problem. She offered to print a revised QR CODE sent by my printing company to fix a pop up banner required for a Company event. She got The marketing team at the Lenox involved and got the colour changed and printed on sticky paper to... More

What more can I say. You can't ask for more. Well you CAN ask for more and sometimes you get it. Like the woman in the next room who kept asking for more ALL NIGHT. And, from the sound of it, she got it. The walls are thick but she was loud. Can't wait to return to the Lenox again. More

Most helpful and professional staff, all staff. Great location. Irish rest./bar @ 1st floor, u can watch soccer games ( real football) and ur team will win :-) More

My husband and I stayed here last night for a Valentine's Day getaway, and we could not have been more pleased. We booked the King Junior Suite and it was very spacious and clean. The bathroom was smaller than expected, but the room as a whole was beautiful. Firm but comfortable beds, complimentary bottles of water and free WiFi were... More

We stayed at The Lenox in November 2011. I travelled to Boston with my husband, our 1 year old son and my mother. We had been planning this trip for ages and were very excited to see both Boston and the hotel. We had a good trip to Boston and despite worrying how our son would take to his first... More