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Holiday Inn Express Boston

2.5 of 5
69 Boston Street, Boston, MA 02125 (Dorchester/Roxbury/Mattapan)
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Holiday Inn Express Boston
Ranked #54 of 77 hotels in Boston
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384 reviews from our community

Traveller rating
    91
    182
    75
    20
    16
See reviews for
Families
87
 
Couples
137
 
Solo
30
 
Business
46
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Orleans, Massachusetts
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 June 2013

This hotel is an excellent location if you are attending an event at the convention center(s). They have free shuttle service to the Harborside area which is a huge savings in parking and/or taxi fare. The staff at the desk are extremely helpful and nice. Rooms are typical HI and the air conditioning makes too much noise (what else is... More

Was this review helpful? Yes 1
See 2 more reviews by Nancy011351 for Boston
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
3 June 2013

Thank you for taking the time to post your comments about your stay with us at the Holiday Inn Express Boston. I will pass along your comment about the ac unit to or engineering staff. Regards, Dennis Callahan General Manager More

chicago
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 June 2013

Stayed here as it is close to UMass for graduation; Front desk very helpful; Shuttle to/from Logan Airport is $5 per person each way-cheaper than taxi but,of course, many hotels offer free shuttle; Room small but adequate with small fridge and microwave; Free breakfast (so-so); Claims to be short walk to "T" station (subway) and 5-minute ride into downtown &... More

Was this review helpful? Yes
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
3 June 2013

Thank you for choosing the Holiday Inn Express Boston! As the hotel’s General Manager, I wanted to take a moment to personally thank you for staying with us here in the City of Boston. We know that you have many choices in travel and we appreciate you taking the time to post your comments and providing us the opportunity to... More

Bloomington, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 28 May 2013

My daughter & her boyrfriend made leisure reservations at this property based on the location & listed amenities from their website...specficially those associated with available transportation and location to Fenway Park. The website specifically states that “If you're vacationing in the area, remember that the hotel's site near Fenway Park provides convenient access to Red Sox games.” It also states... More

Was this review helpful? Yes 4
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
3 June 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this particular visit was a disappointment especially with the way the shuttle service was experienced. I have adjusted the web site and passed the information along to... More

Jerusalem, Israel
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 26 May 2013

Nice hotel in Boston, but not in heart of the city. The great advantage of this hotel, in addition its affordability, is the free parking within the premises. Therefore, the hotel is very suitable for travelers arriving to Boston with car while traveling in the region. There is a subway station to downtown not far away. The room was very... More

Was this review helpful? Yes
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
27 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, We are very happy to hear you enjoyed your stay!! We are upgrading our breakfast buffet over the next few weeks so when you return please look for the changes. Sincerely,... More

Somerset, Pennsylvania
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 May 2013

This hotel has been updated to suit most of the Holiday Inn Express criteria within its capability. It is most definitely an older hotel that has been remodeled. The bathroom is tiny! The floor tiles are dated and the sink area is practically nonexistent. In order to close the door you must slide in front of the toilet to do... More

Was this review helpful? Yes 1
See 2 more reviews by HawkSpiritTraveler for Boston
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
23 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this stay you had a few issues. Again, I do apologize and regret that this impacted your experience at our hotel. I will make sure your comments... More

Perth, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013

We booked for 5 nights to attend our son's graduation. Our main criterion was to avoid the higher priced hotels in the city. We were very satisfied with the Holiday Inn despite it's slightly tired appearance. All of the staff were helpful, cheerful and competent. The breakfast was great although a little crowded at times. Room was kept clean, bed... More

Was this review helpful? Yes 1
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
21 May 2013

Thank you for you kind comments about your stay. As a Holiday Inn Express hotel, we are proud of our culture and our spirit to serve. Our goal is for our guests to feel welcome and well cared for while staying with us. I am happy you enjoyed our newly renovated business center and found our guest laundry and added... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

Though I have stayed in Holiday Inn Express Cambridge two years ago, I am not making a review on my stay. I want to ask for comments from General Manager Dennis C. My wife and I are from Toronto, Canada. We are going to take a 5-day cruise departing from Boston on June 4. We can only leave Toronto on... More

Was this review helpful? Yes 1
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
21 May 2013

Dear Dennis T, Thank you for asking about the "Park, Sleep and Go" Package. Of course toy can still make the reservation we will be happy to assist you. Please call the hotel and we can book everything for you. Regards, Dennis Callahan General Manager More

Anaheim
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 13 May 2013

First of all, the location is convenient. It is just a few minutes walk from the Red Line station at Andrew (though I would not want to walk it after dark). The staff is very friendly and helpful, and the room was clean. They offer a fast shuttle to Logan Airport for $5, which is worth the convenience. However, it... More

Was this review helpful? Yes 2
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
14 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and I thank you for your kind words about our staff. I deeply apologize that this particular visit was a disappointment especially with the noise levels experienced and the musty smell. I will relay your... More

Burlington, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed for business during April 2013, rooms are dated but clean, facilities are dated but well maintained, breakfast as you would expect at HIE, conveniently located next to mall which has several restaurants, Target, Home Depot etc. Area is a little rough depending on what your used to, wouldn't go wandering at night.

Was this review helpful? Yes
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
14 May 2013

Thank you for choosing the Holiday Inn Express Boston! As the hotel’s General Manager, I wanted to take a moment to personally thank you for staying with us. We know that you have many choices in travel and we appreciate you providing us with the comments about your stay. I will pass your feedback along to the staff and we... More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013

Stayed in this hotel for a week and have the following comments: --Walls are paper thin --Shopping mall nearby had entertainment in the form of a man relieving himself on the sidewalk in the middle of day; I stepped over the streaming urine on my way back to the hotel --breakfast consisted of an inedible selection of breakfast items: harsh... More

Was this review helpful? Yes 1
Dennis C, General Manager at Holiday Inn Express Boston, responded to this review
7 May 2013

Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this particular visit was a disappointment especially with issues you experienced. I will relay your comments to the staff so that they can continuously improve on their... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • FREE parking(12)
  • Shuttle buses(10)
  • Shopping center(8)
  • Rooms are clean(5)
  • South Bay(5)
  • Friendly and helpful(5)
  • Helpful and friendly(4)
  • Red line(4)
  • Subways stations(3)
  • Very helpful(3)

Additional Information about Holiday Inn Express Boston

Address: 69 Boston Street, Boston, MA 02125
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester/Roxbury/Mattapan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
#52 Family Hotels in Boston
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Boston is the most affordable and economical non-smoking hotel located two miles from downtown Boston and five miles from Logan International Airport. Our hotel also offers transportation to/from Logan International Airport and Black Falcon Pier. Shuttle times are from 5 AM -10 PM and cost is $5.00 each way. Vouchers are required to be purchased. We are also convenient to many area companies and attractions including: China Town, the JFK Museum & Library, Theater District and the Museum of Fine Arts. Hotel features include complimentary continental breakfast, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Boston, MA and Stay Smart at the Holiday Inn Express Boston hotel. ... more   less 
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Also Known As:
Holiday Inn Express Boston Hotel
Holiday Inn Express Boston Hotel Boston
Boston Holiday Inn Express
Holiday Inn Boston
Boston Holiday Inn

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Holiday Inn Express Boston
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