This is a very, very nice Ritz with excellent service and a very accommodating staff. I was traveling for business so the price was not a big concern. Plus, I was upgraded to the Club Level that goes a long way to promote customer satisfaction. The fitness center is great and I heard the spa was wonderful. more

We decided to spend a family weekend in Boston. We typically stay at Ritz Carlton Hotels and had previously stayed at the old Ritz Carlton Hotel (now the Taj) in Boston. I was slightly put of by the reviews of the RC, so we looked at other hotels in Boston. Many were already booked for the long holiday weekend, so... more

My husband and I stayed at the Ritz this past weekend in a suite. When making our reservations my husband requested a view of the Common (why stay on the Common if you cannot see it?) and we were told that they would put the request in but couldn't guarantee it. Upon arriving too early to check in we were... more

One of the best hotel experiences I have ever had! This was our first experience with club level. It was a bit expensive but considering just how expensive a hotel say is in Boston it was a bargin! (Club level was much less than the regular stay at other 4 and 5 star hotels in the area.) The staff was... more

My wife and I stayed for 3 nights in a king bedroom (1227) on the Club level. The hotel is centrally located with easy "T" access and a short walk from all of downtown Boston. Club access is a real plus even though it costs a bit more - good continental breakfast, light lunch, and drinks in the evening with... more

Having traveled to many other countries and stayed in a variety of hotels I expected the Ritz-Carlton to have the top service, rooms, comfort, ammenties, etc... It's the Ritz so I expected nothing less than the best. I have to say that they far exceeded my expectations, especially with the service and the lengths they go to make their guests... more

The location is perfect - close to everything. The hotel is top notch when it comes to service and amenities. The lady who checked us in (Amy) was just so sweet and wonderful and the concierge just gave us great recommendations for dining and area attractions. We will be back and highly recommend this hotel to anyone for business or... more

We recently stayed in the Club Level for a long weekend and had an enjoyable stay. We've stayed in about 8 other Ritz properties and would rank this one in the middle. The rooms are very nice and clean, and the staff is personable. Although the Club Level is more expensive, it's a really good deal if you plan to... more

We had two rooms on the club level. Let me tell you, I have stayed everywhere and I know a good hotel; this is one. The concierge who checked me in kept taking my pulse for the entire weekend. She knew my name and my sons names. The servers at the club level were amazing. BTW, in the building is... more