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BEST WESTERN PLUS Roundhouse Suites Hotel Reviews, Boston

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BEST WESTERN PLUS Roundhouse Suites

3.5 of 5
891 Massachusetts Avenue, Boston, MA 02118 (Dorchester/Roxbury/Mattapan)
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BEST WESTERN PLUS Roundhouse Suites
53 traveller photos
Ranked #53 of 76 hotels in Boston
3.5 of 5 stars 317 Reviews
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317 reviews from our community

Traveller rating
    66
    144
    51
    37
    19
See reviews for
Families
96
 
Couples
82
 
Solo
8
 
Business
38
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dieppe, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Good price and friendly staff members”
4 of 5 stars Reviewed 17 May 2013 NEW

My husband and I stayed at the Best Western Roundhouse for two nights (from May 6 to May 8, 2013). We initially chose this hotel because it was well priced and because it had good reviews on trip advisor. We traveled to Boston to see a concert, to watch a Red Sox game and to do some shopping. We had... More

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Huntington Station
1 review
1 helpful vote 1 helpful vote
“all around good”
4 of 5 stars Reviewed 9 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

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Warsaw, Poland
1 review
2 helpful votes 2 helpful votes
“POOR”
2 of 5 stars Reviewed 8 May 2013

This hotel is located in rather unpleasant neighborhood, completely different then Boston on it's own. That is not the quality that you could expect from the brand. Room was big, but has not been refreshed since ages. Especially the bathroom. Wi-Fi does not work and they do not really care about that fact. Would NOT recommend this place.

Was this review helpful? Yes 2
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

Dear Vistipoland2012 Thank you for taking the time to write about our hotel, I am sorry that your stay was not what it should have been. We can't change our location but we can try to treat out our guest well and if we didn't than that is when we fail. I hope at some point if you come back... More

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Hammonton, New Jersey, Usa
1 review
1 helpful vote 1 helpful vote
“Great price!”
5 of 5 stars Reviewed 8 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

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Mount Laurel, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Quick overnight stay”
4 of 5 stars Reviewed 8 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

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Harrison, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good value for Boston area-nice people at front desk”
3 of 5 stars Reviewed 7 May 2013

We were in Boston for college visits for my daughter-the best thing about this hotel is the free shuttle because driving is a nightmare in Boston especially if you are not familiar with the area-We are from NY and NYC traffic is also a nightmare so I think I speak from experience in saying don't drive if you don't have... More

Was this review helpful? Yes 1
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

Dear Candyand Frankie Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay. I also wanted to sincerely Thank you for taking the time to fill out the review and compliment the hotel staff and the service. We hope you come back and visit us again soon Sincerely, Sandip B General Manager Best Western plus Roundhouse... More

Wilsonville, Oregon
1 review
1 helpful vote 1 helpful vote
“Nice, reasonably priced, very helpful staff”
4 of 5 stars Reviewed 6 May 2013

We spent 4 nights at the Roundhouse in Boston for our son's college graduation, and were very pleased with our choice. We had two rooms- one with a king bed, one with 2 double beds. Both rooms were spacious with a separate seating area, nicely decorated, and clean. The location wasn't in the ritziest part of town, and it's not... More

Was this review helpful? Yes 1
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

Dear 60974kim Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay. I also wanted to sincerely Thank you for taking the time to fill out the review and compliment the hotel staff and the service. Sincerely, Sandip B General Manager Best Western plus Roundhouse Suites Boston, MA 02118 More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Fantastic economical Boston hotel”
4 of 5 stars Reviewed 29 April 2013

My husband and I visited Boston to watch a ball game at Fenway Park. We stayed 2 Nights at the Best Western Roundhouse hotel and found it to be very accommodating with a free shuttle that drops you a walkable distance from the ballpark ( 7 mins). We felt very safe and there were many people walking together to the... More

Was this review helpful? Yes 2
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
13 May 2013

Dear Vigg Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay. I also wanted to sincerely Thank you for taking the time to fill out the review and compliment the hotel staff and the service. I am glad you enjoyed our very large rooms and that out shuttle service worked out well for you we... More

Buffalo, New York
1 review
1 helpful vote 1 helpful vote
“Good rooms, terrible location”
2 of 5 stars Reviewed 23 April 2013

Pros: The rooms are really wonderful - the standard suite has 2 beds, a separate seating area and small kitchenette. The free breakfast is great - everyone was happy. 24 hour coffee = wonderful. Staff were very helpful. If you are coming on a short visit, by all means, use this hotel. Cons: The location of the hotel is unsavory... More

Was this review helpful? Yes 1
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
27 April 2013

Dear 60974Kim, Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay. I also wanted to sincerely Thank you for taking the time to fill out the review and compliment the hotel staff and the service. We're truly sorry to hear about your inconvenience with the shuttle service. Our shuttle route is only two miles within... More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 22 April 2013

This is an enjoyable hotel. The staff is superb, so friendly. The rooms were clean and comfortable. It is a value for Boston. My only issue is the surronding area does not appear to be the safest. But, it is convenient to the hospital area and the hotel provides a shuttle. Overall, I was very impressed with this hotel.

Was this review helpful? Yes 1
Sandip B, General Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review
24 April 2013

Dear Mr. David L, Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay. We greatly appreciate you taking the time to fill out a nice review on Trip Advisors and compliment the hotel staff. We have an overnight security and now that the weather is getting warmer, we're going to improve our exterior appearance by... More

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Hotel Summarization (Beta)

What travellers say

  • “Shuttle service” (6)
  • “FREE parking” (5)
  • “Very nice” (5)
  • “Very friendly” (3)
  • “Gas station” (3)
  • “Free shuttle” (3)

What travellers search

  • best western boston usa

Additional Information about BEST WESTERN PLUS Roundhouse Suites

Address: 891 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester/Roxbury/Mattapan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotels in Boston
#51 Family Hotels in Boston
Price Range: ££
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Orbitz, Expedia, Best Western, Hotels.com and HotelsClick so you can book your BEST WESTERN PLUS Roundhouse Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Roundhouse Hotel
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western

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BEST WESTERN PLUS Roundhouse Suites
891 Massachusetts Avenue
Boston, MA 02118
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