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The Back Bay Hotel


Hotel class 4.0 of 5
350 Stuart St., Back Bay, (formerly Jurys Boston Hotel), Boston, MA 02116
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Reviews you can trust

92% Recommend
4.5 of 5 stars 585 reviews
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By trip type
All (585)
[ Date ] [ Rating ]
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5 of 5 stars
Wales
20 Nov 2009 | Trip type: Couples New

I chose the hotel as part of a surprise 30th birthday present for my girlfriend. We stayed for 5 nights and have both agreed that it is the best city trip we have ever experienced. We wanted a really special memorable trip and the Back Bay definitely delivered. The staff are extremely friendly and helpful - nothing was too much... more

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5 of 5 stars
Essex England
13 Nov 2009 | Trip type: Couples

Stayed for two nights, travelled up from New York by train, easy few minutes walk from station to hotel, at the end of our stay we were picking up a hire car from Avis which again was located just round the corner and could easily wheel our cases, no need to get a cab. On arrival our room wasnt ready... more

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5 of 5 stars
Dublin
6 Nov 2009 | Trip type: Family

We stayed in the Back Bay for 2 nights with our teenage family , for a mid-term break before driving to Cape Cod and a last night in Salem. Boston was an easy city to get around as a tourist. Our family could not recommend the Back Bay Hotel highly enough. The location is excellent and we it is definetly... more

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3 of 5 stars
Fremantle, Australia
5 Nov 2009 | Trip type: Couples

Boston is an expensive place to stay. We probably got a pretty good rate at the Back Bay Hotel (about $240 per night). But it still seemed a lot for what we got - room was nicely appointed, service was excellent, but room felt a little stuffy as if it hadn't had fresh air for a while. Location is great... more

Management response from
StephenJohnston, General Manager

Dear Guest Thank you for choosing The Back Bay Hotel for this visit to Boston. I am sorry to hear that your bedroom experience was anything other than perfect but delighted that the overall stay and service were excellent. We very much look forward to welcoming you back, Stephen Johnston General Manager

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5 of 5 stars
Bountiful, Utah
4 Nov 2009 | Trip type: Couples

The bathroom was large and clean. The bed was confortable. Maid service was excellent. Convenient to tours and Boston Commons. more

Management response from
StephenJohnston, General Manager

Thank you for being our guest. We look forward to being your one and only choice in Boston. Regards Stephen Johnston General Manager

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5 of 5 stars
California
2 Nov 2009 | Trip type: Couples

I booked in advance directly through the hotel website and got a great deal. The hotel is beautiful and in a great location. Great selection of restaurants within walking distance. One day it never stopped raining, but such a nice room we didn't mind hanging out at the hotel. Enjoyed breakfast in their restaurant. Everyone was very nice and helpful.... more

Management response from
StephenJohnston, General Manager

Thank you for your sharing your experience at The Back Bay Hotel. I am delighted to hear that you truly enjoyed your stay with us and also, your time in New England. Our location in Boston’s Back Bay area is a fantastic convenience to our guests, with the many attractions and local hot spots within easy reach. Thank you for...

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4 of 5 stars
buckinghamshire
1 Nov 2009 | Trip type: Couples

Booked directly with hotel and got a great deal 3 nights for price of 2. Cannot fault this hotel - great quick breakfast option in relaxed surroundings. Great rooms. Bar brilliant. Food options excellent - staff could not do enough to help - even loaned us an umbrella as it started to rain when we left the hotel. Easy access... more

Management response from
StephenJohnston, General Manager

Thank you for being our guest. It is a pleasure to read your comments and they reflect everything we strive for at The Back Bay Hotel. We very much look forward to welcoming you back to Boston Stephen Johnston General Manager

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5 of 5 stars
Eastbourne
31 Oct 2009 | Trip type: Couples

We had 4 nights at Back Bay, and found the staff really friendly and helpful, the rooms comfortable , really well equipped, and cleaned to a very high standard. Beds were lovely, bathroom well appointed. The only thing was the drawers had minds of their own and didn't close. Restaurant served good food, both breakfast and dinner. Cuffs bar was... more

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5 of 5 stars
Dublin
29 Oct 2009 | Trip type: Couples

Great location, great room, great service. Everybody was so nice at all times. The girl at reception, Natalie, looked after us very well. We got some great recommendations from the concierge desk on things to do and see. The location is perfect, within walking distance of all the main attractions. Never had to take public transport. I would recommend this... more

Management response from
StephenJohnston, General Manager

Thank you for taking the time to share your experience at The Back Bay Hotel and for letting us know whose exemplary service really stood out and left a memorable impression. I will make sure to pass on your comments to Natalie and our entire Front Office team. We hope to welcome you back in the very near future, Stephen...

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3 of 5 stars
UK
28 Oct 2009 | Trip type: Couples

The hotel itself isn't actually a bad hotel. The location is good, but forget about seeing any of the views from your room. As others have said tea & coffee facilities are extra and have to be ordered from the desk - a minor irritation, but that's it. On the plus side the rooms are ok and the hotel is... more

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The Back Bay Hotel Also Known As

  • Back Bay Hotel
  • Hotel Back Bay
  • Jurys Hotel Boston
  • Jurys Boston Hotel
  • Jurys Boston
Address: 350 Stuart St., Back Bay, (formerly Jurys Boston Hotel), Boston, MA 02116