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The Westin Boston Waterfront

4.0 of 5
425 Summer Street, Boston, MA 02210 (South Boston)
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The Westin Boston Waterfront
Ranked #42 of 76 hotels in Boston
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1,005 reviews from our community

Traveller rating
    347
    389
    168
    61
    40
See reviews for
Families
150
 
Couples
248
 
Solo
81
 
Business
429
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
VINHEDO
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

There are many more modest hotels that offer free wireless internet access in the room. Be prepared to pay $15 per day or $ 7 per hour for internet access in the room! If you want free internet access, you must be at the lobby.

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

After visiting New York for 7 days we took the train from Penn Station to Boston South . Amtrak , 3 and a half hour journey , very relaxing and very scenic along the way . 2 minutes by taxi to our hotel which is massive and roomy , extremely clean , helpful staff . Couple of bars/restaraunts on site... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
16 May 2013

Thank you for posting your review and providing such positive feedback. We realize you have many hotel options in the city and hope you will consider staying with us on your next trip to Boston. More

West Hartford, Connecticut
Top Contributor
56 reviews 56 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Arrived in the evening with a large reception going on in this convention hotel. Front desk service was excellent. Pointed me to a walkable lobster dinner. Hotel and room was very modern and clean. Great view of the city in the distance. Across the street from the Silverline Rapid Transit that is a few stops away from South Station. Breakfast... More

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See 4 more reviews by TravCT2 for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
16 May 2013

Thank you for taking the time to post a wonderful review. Your feedback is appreciated and we hope you will come back and visit us on your next trip to Boston. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013 via mobile

Great service and a fantastic room. Fifth day in five cities and I really relaxed in this room, slept well in the heavenly bed and was well attended to. Didn't have a chance for breakfast or any food service myself but my travel companion had room service breakfast and was pleased. Great view as well

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Donna F, Executive Assistnat at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for the wonderful comments you had for our hotel. I was delighted to read you enjoyed your stay and we look forward to hosting you on your next visit to Boston! More

New York City, New York
Top Contributor
81 reviews 81 reviews
80 hotel reviews
Reviews in 67 cities Reviews in 67 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 10 May 2013

I have been in Boston during conventions and wished I had a room at this Westin. Recently, I was able to book myself for a night and I found one aspect of the hotel to be above and beyond any other hotel I have stayed at. That was the fitness center. Whenever I am away from home, I like to... More

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See 3 more reviews by NYC2TLV for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for the feedback. I was happy to read to you enjoyed our fitness center and that our wonderful staff were accomodating. We hope you will consider staying with us again in the future. More

Pemberville, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

I found the Westin Boston Waterfront to be extremely accomodating to me. It was during the month of May 2013 that I had the opportunity to stay at this Westin for a corporate conference. I would certainly recommend the Westin Boston Waterfront to anyone wishing to experience the finest Boston has to offer. My room was clean upon arrival, and... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
16 May 2013

Thank you for the fabulous review. I was delighted to read your wonderful comments and hope you will return to The Westin Boston Waterfront for your next trip to Boston. More

South Carolina
Top Contributor
77 reviews 77 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 10 May 2013

Despite the name, it's not quite "Waterfront" although it is a short walk to the water. Depending on your view, you may not see it from the room (but that's true at almost any hotel). I usually stay at hotels that are more on the Hampton Inn type level. Therefore, for the price and name, I expect something special. The... More

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See 4 more reviews by ModerationForMe for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for taking the time to post your review. Your feedback is appreciated and we hope you will consider staying with us in the future. More

Evanston, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2013

My wife and I stayed in the Westin during the week of the Boston Marathon bombing. I was attending a conference at the convention center. We arrived in Boston during the lockdown. Anyway, the room was high quality, business class. It was spacious, comfortable, bright with a good view. The bathroom was modern and shower had high end fixtures. Water... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for taking the time to post your review. We did have some challenges at that time as a result of the tragic events that took place but I believe our staff rose to the occassion to minimize any disruption for our guests. We appreciate your feedback and your comments will be shared with our entire team. We hope... More

Glasgow, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed 9 May 2013

The Westin is a well placed hotel for a number of attractions and places to visit, such as the harbour walk, the South station (train), Chinatown and numerous others. It is clean, very spacious, and has a decent gym and pool, although we didn't use either. Starbucks is handy for coffee or breakfast. Our room was sizeable, plenty of room... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for sharing your experience with us. We appreciate the feedback and hope you will consider staying with us again in the future. More

Manchester, NH
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 9 May 2013

I've stayed in Westins before and usually have a great experience-accommodations, service, dining options, etc. I would have given a perfect score from amenities to service if not for the unsatisfactory parking experience I had. Overall my stay was going well until having to deal with parking. If you are sharing a room a with coworker and have two cars,... More

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See 7 more reviews by PrimeExcursionist for Boston
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review
13 May 2013

Thank you for posting your review. I'm terribly sorry about the issues you encountered with parking and I have shared your comments with the Manager of the Parking Garage to rectify the situation for future guests. I was happy to read that your experience was otherwise enjoyable. We appreciate your feedback and hope you will visit again in the future. More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Convention center(77)
  • Very nice(47)
  • Silver line(32)
  • Irish pub(23)
  • World trade(20)
  • Short walk(15)
  • Room service(12)
  • Front desk staff(10)
  • South station(8)
  • Flat screen TV(5)

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > South Boston
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotels in Boston
#32 Family Hotels in Boston
#34 Business Hotels in Boston
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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Also Known As:
The Westin Boston Waterfront Hotel
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Westin Boston
Westin Boston Waterfront
Boston Westin

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The Westin Boston Waterfront
See lowest price for your stay* (from Booking.com, Expedia.com, Travelocity, and 12 more)
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Show Prices