I did have a good first impression. Location was great. However, all the good first impression was completely erased when I approached the hotel worker on the lobby floor to ask for directions to a office within the Prudential center. I had checked in the night before and was supposed to meet the rest of the conference group in a... more

I stayed here with my 17 year old for two nights in November. We got a great price on hotwire and we were very happy with the hotel and its location. We were in the North Tower in a double room, very spacious and comfortable. The location was perfect for shopping and dining out, which is what we came to... more

My daughter and I stayed here for 4 nights while looking at colleges in Boston. The location cannot be beat. Close to 2 T stops and right in the heart of Back Bay. Everything is either a short walk or quick trip on the T. The rooms were very comfortable although they were a little small. They have the most... more

It is a nice hotel but it is about 30% over priced, all of the hotel services are too. The restaurants and Starbucks are 30% over. more

The title of my review says it all. The staff does not care one bit for their guests. I complained about a roach in my room refrigerator and they asked me where the roach came from as if I brought it in with me. When I told the hotel manager that I wanted reimbursement for the food that was in... more

Very close to Back Bay station, shopping, convention center, restaurants, and T. The hotel will be nice again when the renovation is finished. If sensitive to dust, ensure that you ask for a floor that is finished, or better yet, in a different wing/tower. Excellent lobby, decent restaurant, nice bar, nice conference facilities. New tower has larger rooms, but less... more

I got a great deal for the room on Priceline. I didn't know what to expect, but I ended up being impressed. It's next to the convention center and the Hynes T stop, and conveniently located in Back Bay. The lobby is huge, very polished and modern. The rooms are very comfortable. The staff was very helpful during my stay.There... more

Centrally located (Prudential Center) with bus stops at the front door and 24/7 taxi stand that worked we enjoyed staying at a Sheraton much to my surprise. While not what I wanted to spend all hotels in Boston were more expensive we thought. We could have stayed further out for less but then what is the point? The Sheraton (and... more

I recently attended a conference at the Hynes Convention Center in Boston and stayed at the Boston Sheraton, which is conveniently located in the same complex. The buildings are linked, thus providing visitors with easy access without the worry of catching a cab or dealing with the weather. The hotel rooms were nicely appointed and the staff were friendly and... more