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All 73 Boston hotels »

Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
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Ranked #39 of 73 hotels in Boston
4.0 of 5 stars 946 Reviews
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946 reviews from our community

What travellers say about this hotel
  • Prudential center(45)
  • Back bay(27)
  • Very nice(23)
  • Great location(17)
  • Hynes convention(16)
  • North tower(16)
  • Charles river(16)
  • Free internet(15)
  • Flat screen TV(8)
  • Clean and comfortable(7)
Traveller rating
    290
    386
    155
    75
    40
Only show reviews for Family (193) | Couples (280) | Business (298)
Date Rating
Nibbles
England
Contributor
15 reviews
57 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

We were lucky enough to get this hotel at a great rate on Hotwire and stayed here for 3 nights prior to a cruise. The location of the hotel couldn't be better, as many reviews have pointed out. We suffered bad weather for some of the time but didn't even need to leave the hotel to get to some lovely... More

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mick p
Leeds, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

we stayed at the Sheraton Boston in Jan 2012 for 4 nights. the room we had was on floor 26 and was excellent. The Sheraton Boston is an excellent hotel and the gym and pool are second to non. the staff couldnt have been more helpful. the location is ideal for getting around to see the sites and shopping on... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear mick p, Thank you so much for your recent review. We appreciate your visit and cannot wait to welcome you back to Boston. We will most certainly share your kind comments with our staff. We are very proud of our team and know how much they appreciate the kind words. Thank you again. Warm wishes, Michael Pereira, Manager -... More

thatgrl88
New England
Senior Reviewer
9 reviews
17 helpful votes
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

We went on a combined family/business trip. Great rates for Boston and the location was very convenient for us. People were friendly enough. Food services staff was exceptional. Rooms need some attention. Drain in tub was slow...took 10 mins to clear. Hair dryer attachment was broken. Rooms are not soundproof at all!! Created an interesting situation having a young teen... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear thatgrl88, Thank you for sharing your experience from your recent stay with us. We are appreciative of the information your shared have shared it with our Engineering and Housekeeping Departments. If you have a free moment I would appreciate if you reached out directly to me at michael.pereira@sheraton.com with your specific room information so we can make that room... More

DecioKra
1 review
5 of 5 stars Reviewed 23 January 2012

I was at Sheraton Boston for 11 days this January 2012 and it was a great experience. Starting with the front desk check in, with Ms Michele, that supported me and my family - 2 adults and 3 kids, always kind and helpful. We also had great and a kind service from the restaurant professioanals, always kind and with great... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear DecioKra, Thank you very much for your positive comments. I am delighted you selected the Sheraton Boston for your stay. We are very proud of all our associates and the service that they provide. I will certainly share these great words with Michelle and the F&B Team. We look forward to welcoming you back many times in the future.... More

redsox19
AuSable Forks, NY
Contributor
15 reviews
81 helpful votes
4 of 5 stars Reviewed 19 January 2012

hotel is located centrally esp if you like to walk like my wife and I do....fenway, downtown crossing, Newberry St. Quincy Market are all within a easy walk, not to mention it is part of a 3 hotel and shopping complex in Copley Plaza and the Pru.. For us who have stayed in almost all the hotels in boston we... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear loristraveling, We are glad you enjoyed your stay at the Sheraton Boston. I apologize that we did not recognize the need for additional items quicker. We are happy our Guest Services team was able to react quickly. Please let us know if we can be your Boston hotel of choice in the near future. Warm wishes, Michael Pereira, Manager... More

loristraveling
cypress, ca
Contributor
13 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012

Had no problems! Hotel was perfect. Regular room was perfect for 4 people. Nice bathroom (a bit small, room for 1 at a time), but the water was not hot enough for us. Probably because it was dead of winter and very cold! The heater worked real good. The size of the room was perfect. Had a ledge for extra... More

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ladivabella
Boca Raton, Florida
1 review
5 of 5 stars Reviewed 19 January 2012

I staid at the Sheraton for four days and i highly recommend it. Walking distance to everything and on a winter day you can get around in the inside shopping center which connects to other spectacular hotels and the Prudential building. No need or dare to rent a car. Parking is very expensive and hard to find. I also highly... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear ladivabella, Thank you for staying with us at the Sheraton Boston. We appreciate you taking the time to review and recommend the hotel. We hope to see you again soon. With warmth, Michael Pereira, Manager - Sheraton Boston More

OBXtoSXM
Hampton, VA
2 reviews
4 of 5 stars Reviewed 18 January 2012

My dad and I planned a last minute trip for the Patriots vs. Broncos game and we weren't disappointed. This hotel was actually the top recommendation from the Southwest Airlines website so we figured we'd give it a go. Check in was a breeze, we walked right to the counter and were greeted by a very friendly clerk. After getting... More

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birdwlfd
Wallingford, CT
Top Contributor
51 reviews
25 helpful votes
4 of 5 stars Reviewed 18 January 2012

My family and I have stayed here numerous times when visiting Boston. It is connected to the Hynes Convention Center, Copley Plaza and the Westin. We find it perfect for winter visits. We often stay here for New Years because once we arrive we can stay inside if we want. Since it is connected to these malls, there are plenty... More

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avillebud
Chicago
Top Contributor
68 reviews
114 helpful votes
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I have stayed here a few times on business and I continue to enjoy my stays at this hotel. The staff is friendly. The rooms are clean. The hotel is in a great area of the city. Rooms have fantastic views of the Charles. If you are a SPG guest with status they do treat you well with upgrades... that... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
27 January 2012

Dear avillebud, Thank you for your recent review of the Sheraton Boston. We are so happy you enjoyed your stay. Our staff strives to ensure each of our guests has a stellar stay, especially our Starwood Preferred Guests. Our team is looking forward to seeing you again soon. With warmth, Michael Pereira, Manager - Sheraton Boston More

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Sheraton Boston Hotel Also Known As

  • Sheraton Boston
  • Sheraton Hotel Boston
  • Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199

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Sheraton Boston Hotel
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