Great location for weekend trip to Boston. We had no problem with the room. Were there to sleep and shower mostly, but got a great deal on Hotwire. It was clean and the bed was comfy. My only beef was lack of vending machines; they expect you'll use the minibar at those insane prices. We weren't there that much anyway,... more

The hotel itself was nice - what you'd expect from a Westin - but the location is what I'd rave about most. It's so convenient to everything, and the hotel is even attached to a mall. Newbury Street is only a few blocks away, and if you're feeling feisty, you can walk most of the city from there. Free wi-fi... more

Service level of the hotel is good. I had to be taken to emergency due to food poisoning during my stay. The staff there new how to handle the situation well. A++. When we arrived we noted there cleaning issues in the room, and the sink water tend to get clogged. It took the staff two days to fix it... more

We were thrilled with the Westin. They gave us an upgrade to a river view even though we got the room through priceline. It was the 21st floor and we had a great view of the city and river. Everyone in hotel was extremely helpful when we asked for directions around town or to store our luggage the day of... more

I live in NYC, so I get that big city hotels are expensive. The Westin Copley is no exception. It is a really nice hotel, though, and it's location makes it worth a premium. The room was beautiful, with a great view. The bedding was awesome. Two things annoyed me-- the cost of Internet access and the cost of parking.... more

The hotel was lovely. Very clean and had many upscale shops/ restaurants. Location was ideal - across the street from the park, close to the T, and within walking distance to nearly all the different neighborhoods in Boston. Also of note - I mistakenly left a very expensive pair of earrings on the night stand, and the cleaning staff were... more

Just spent a great weekend in Boston. Stayed at the Westin Copley. Got a great price off of Hotwire. Everybody was very accomodating. Room was upgraded and stayed on the 33rd fl with a view to Fenway to the west and over the whole Newbury St, Comm Av ,Charles river and North to NH. Just wandered to find a place... more

The Westin Copley is one of the two hotels I always try and stay at in Boston. The staff is always friendly and helpful and makes you feel welcome. The rooms are well appointed and have the Heavenly Beds which I love. And the location in Back Bay is very convenient to nearby shopping and restaurants as well as the... more

We stayed at the Westin June 4 – 7. After arriving we considered riding the T to the hotel and waited a few minutes for the bus to take us to the blue line station. However, we decided to take a taxi which cost $26 before the tip vs. the T since we didn’t want to have to carry our... more