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Westin San Diego

4.0 of 5
400 West Broadway, San Diego, CA 92109 (Downtown)
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Westin San Diego
Ranked #42 of 271 hotels in San Diego
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1,204 reviews from our community

Traveller rating
    573
    407
    147
    55
    22
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Families
194
 
Couples
298
 
Solo
110
 
Business
498
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Diego, California
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

I had a wonderful stay at this hotel due to the excellent customer service of the entire staff. I would especially like to thank the employee Gentle-joy & Molly. Both went above and beyond there duties to ensure that I had a fantastic time while in San Diego. Gentle-joy helped me with some business papers and Molly recommended some of... More

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San Marcos, California
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

At check in we were greated by Amy Beck who provided not only a welcoming and professional demeanor, but was genuinely interested in insuring we enjoyed our stay. When we mentioned we were celebrating our wedding anniversary (#28) she upgraded our room and provided tickets for complimentary drinks in the lounge. In addition, any time we called down to the... More

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Dianne B, Guest Services at Westin San Diego, responded to this review
17 May 2013

Here at the Westin San Diego, we hope to make you feel relaxed and renewed when you stay with us. OPur welcoming and friendly staff strives to make each and every stay memorable. We are honored that you chose to spend your anniversary with us. On behalf of Amy and the rest of our staff, we thank you for your... More

Macomb, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW

This hotel is advertised as "high end". The location is okay but parking is very expensive in my opinion. I would stay out of the downtown area. The room was average. The bed was comfortable. Some of the fixtures in the bathroom were not maintained very well. The hotel staff is very polite.

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See 5 more reviews by Doug P for San Diego
Dianne B, Guest Services at Westin San Diego, responded to this review
16 May 2013

Thank you for commenting on your stay in San Diego. We understand that parking downtown is difficult, but we provide one of the lowest rates for valet in the area. We are also perfectly located for the traveler on foot being centrally located from the Gaslamp, Little Italy, the harbor and the convention center. We are minutes walking distance from... More

Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 12 May 2013

I've ordered the Double room in this hotel few months before our visit to SD. The room was prepaid I've participating in AUA 2013 and my wife just had a travel to California. A month before our arrival I've called to the Hotel to inform that we will arrive one day later and leave as planned. I've talked to Susan... More

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See 2 more reviews by akheif for San Diego
Dianne B, Guest Services at Westin San Diego, responded to this review
17 May 2013

Thank you for your comments on your stay. We are pleased that we accomodated you despite the confusion with you reservation. I understand we satisfied your request with a room with two beds, which is a double room. Our hotel is great for travelers on business and pleasure. We are conveniently located walking distance to all of downtown's best locations... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

The only reason I have given four stars instead of five is because we did not use the bar or restaraunt, we just used as a base for our holiday. . The hotel itself was very clean and attractive. The reception staff were very polite and friendly, and the rooms were everything you need on your holiday, spacious, bright and... More

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See 2 more reviews by enid2814 for San Diego
Dianne B, Guest Services at Westin San Diego, responded to this review
13 May 2013

We are pleased you enjoyed your holiday at the Westin San Diego. We hope that you can come back and experience our bar and restaurant. Our hotel is central to all of downtown's best attractions and we are walkign distance to the Gaslamp, Little italy, the harbor and the convention center. We make traveling easy with our complimentary shuttle to... More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

Gentle Joy assured my party how fantastic our stay could be and we were pleasantly surprised at how wonderful she was! The facility was fantastic! The service was incredible. The valet went out of their way on several occasions to Accomodate us

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Dianne B, Guest Services at Westin San Diego, responded to this review
13 May 2013

Thank you for your comments on the Westin San Diego! We are pleased we made a great first impression on you and we invite you to stay with us again! OUr friendly and welcoming staff is here to make sure that your stay is memorable, no matter what the occasion. From the front desk to the valet, we are here... More

Irvine, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

When we checked in, Gentle Joy at the front desk already made us feel special. Our rooms were very clean. We had drinks at the bar, despite the fact that the bartender was very busy, she made us feel as if we were her only customers. We had a nice view of the bay. We like to stay at the... More

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Dianne B, Guest Services at Westin San Diego, responded to this review
10 May 2013

Here at Westin San Diego, we make sure you feel at home. Our friendly and welcoming staff is there to exceed all your expectations. We are here to make sure every stay is a memorable one and we hope to share more memories with you for future stays. Thank you again for your comments and on behalf od Gentle and... More

Poipu
1 review
5 of 5 stars Reviewed 7 May 2013

Staff extremely accommodating. Rebecca aCarburian at the desk was the very best. Molly Raymond , concierge, was more than helpful. a A Accommodations were very comfortable. Celebrated our 50th anniversary in style.qqqqq .ji

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Dianne B, Guest Services at Westin San Diego, responded to this review
10 May 2013

Thank you for your wonderful comments on your stay at the Westin San Diego. We are proud of our staff here adn we are pleased we exceeded your expectations. Rebecca nad the rest of our staff is there to make sure every stay is a memorable one. We are honored that you chose to spen your 50th anniversary with us!... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 May 2013 via mobile

We chose to stay at the Westin Emerald Plaza since my husband had a conference there. When we arrived, the staff at the check-in was super nice and took good care to respond to our demands. Since we were traveling with a young baby, we asked for a Heavenly Crib. That's such a good idea from a hotel to furnish... More

Was this review helpful? Yes
See 2 more reviews by Judith L for San Diego
Dianne B, Guest Services at Westin San Diego, responded to this review
6 May 2013

We are pleased you enjoyed your stay at the Westin San Diego. We try and make you feel at home when you travel with us. Anyhting you need or want, we can make it happen! Our welcoming and friendly staff is always there to make sure we exceed all your expectation and make sure you you have a memorable stay.... More

Mission Viejo, California
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

The Westin in San Diego is the best. 1 block from the train station and the Green Line (Petco Park) transportation. Took in all three games (Giants) at Petco. The rooms are super, great nights sleep. Everybody went out of their way to make us happy.

Was this review helpful? Yes
See 8 more reviews by Padrechris for San Diego
Dianne B, Guest Services at Westin San Diego, responded to this review
2 May 2013

Thank you for saying that the Westin San Diego is the best. We are inclined to agree! Our staff is there to make sure you enjoy your stay and we exceed all your expectations. Our location makes it easy to get around the city, by foot or trolley! Our signature Westin Heavenly Beds guarantee a great night's sleep. We thank... More

 
 
Westin San Diego
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Hotel Summarization (Beta)

What travellers say

  • Very nice(50)
  • Gaslamp district(30)
  • CUSTOMER SERVICE(22)
  • Great location(19)
  • Friendly and helpful(17)
  • Breakfast buffet(14)
  • Heavenly beds(12)
  • Horton Plaza(12)
  • Hotel staff(11)
  • Valet parking(8)

Additional Information about Westin San Diego

Address: 400 West Broadway, San Diego, CA 92109
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in San Diego
#19 Business Hotels in San Diego
#39 Family Hotels in San Diego
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Westin San Diego's crystalline design is a signature landmark in the city skyline. The sophisticated urban setting begins with the 100-foot high lobby atrium, creating a magnificent sense of arrival. ... more   less 
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Also Known As:
Westin San Diego Hotel
Westin San Diego Hotel San Diego
Wyndham San Diego
San Diego Westin
Wyndham San Diego Hotel

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