This happened to me a couple of times visiting Hawaii. The property is advertised as bright, modern, appealing. Once there, I thought I stepped into a 70"s apartment, very average or less. The grounds are very well kept. Ocean and garden views teriffic. Room service and maids quick to respond & friendly. But our room (queen suite with kitchen) and... more

My husband and I stayed here one night for a mini "staycation". When we entered the room , we immediately wanted to leave. The room was outdated and had a musty odor. The bathroom had been updated but the rest of the room and carpet looked (and smelled) like it hadn't been updated since the 60s! Our key didn't work... more

Driving up to the tiki torches, lush tropical setting, balmy bay breeze, and warm welcome and service is like stepping into an exotic getaway. Once here - this is a place you want to stay and relax in - even if you have business to do, it's nice to know you can take a morning walk along the waterfront, take... more

We arrived at the hotel and we were pleasantly surprised. We were lucky to have a refurbished room with a garden view. Very Clean and spacious. However, we were shocked when we arrived at reception to be told we had to pay $10 a day to park our car outside of our hotel room!! We were not made aware of... more

My partner and I stayed herew in September with my sister, brother in law and their two children. We both had refurbished rooms with garden views. Having read the reviews on this site I was apprehensive when I arrived. As soon as we saw our rooms all reservations disappeared. The rooms were very clean and were cleaned very well each... more

We stayed at this hotel for 6 nights. I had previously stayed there with my family when I was a teenager 20 years ago, and it was great! We had a beautifully renovated room facing the marina the first night. We upgraded to a suite because it was easier with the baby. The suite was dated and in definite need... more

Just spent 5 nights with my family of 5 in a garden suite. it was our first time to SD and chose this based on other reviews and was not disappointed. It is not a glitzy 5 star resort, instead it is a very clean and comfortable 'polynesian' property with a marina at the back with the front of the... more

We love Humphreys! It is not in the middle of downtown so it is very quiet! Yet it is still close to major attractions! The grounds are very tropical and gorgeous. Our room was done up in a spa motiff, so it was very relaxing. We will definitely be staying at Humphreys whenever we getaway to San Diego. more

Check-in went ok although thought receptionist a bit cool. Had to ask for restaurant discount coupons. First impression of our room was that it was dingy and so dull. Well in need of a makeover. Really liked the private patio area though that faced over the San Diego Bay area - ideal for morning coffee. Interior grounds and gardens were... more