Seeing some of the reviews, i can not imagine that we stayied in the same hotel. We got a good online deal and our experience couldn't have been better. The staff was very friendly and helpful and i'm sure they would have done everything to make it up to us if something wasn't perfect. The room was modern, fresh and... more

For the money, this should have been a near-perfect experience. It was very, very far from perfect. I encountered many maintainence and cleanliness issues during my 4-night stay at the W. The staff put on a show of caring about these issues, but I did not feel that they were being genuine. Here's what they did right... - The hotel... more

This was by far one of my all time favorite stays in a hotel that we have ever had. We had two rooms, and loved the attention to detail in the rooms, and that they each had unique touches. The staff was not only friendly, but very helpful. You have to the "beaches" bar, I was so much fun. The... more

Well, we were turned away when we tried to check in because they said they were full. Funny, seeing as how we were charged in full already. Long story short, we were incredulous but they made it up to us the next day when we came back for the rest of our stay. We had an amazing, clean, large room... more

I stayed here the day after I got engaged and was expecting an amazing experience after staying at the W in LA the night before. It was not that good. They said they were upgrading our room which did not seem like any kind of an upgrade. I wanted to get a manicure to match my new shiny ring and... more

I stayed here for 2 nights on the night that I got engaged and the staff at this W hotel ruined our special evening!!!!!!!!!!!! We were given an attractive room on the 1st/2nd floor. It was incredibly noisy and we could hear the bar downstairs, it also didn't have a safe in the room . I called to reception to... more

I was afraid to stay at W with 2 babies, when I arrived at front desk, the wonderful lady and front desk manager, listened to my request of more space for my family since rooms are usually a little smaller. They accomodated my request way beyond any means expected. The service from this hotel top notch whether it is the... more

I had stayed for a week at the W San Diego Hotel for my college graduation celebration. I definitely expected much more. The service was not as good as it should be considering its the hospitality industry and also being someone who is employeed at a hotel. The staff was not attentive of their guests or at least I believe... more

We arrived to the W hotel San Diego for a leiesurely weekend getaway, and the valet parking fellow was extremely friendly and warm. Check in was smooth, although our original room on the 18th floor with the ocean view had a door issue, so they gave us a different room with a city view instead (a downgrade in my opinion).... more