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Crowne Plaza Hotel San Diego - Mission Valley

3.5 of 5
2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
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Ranked #71 of 246 hotels in San Diego
4.0 of 5 stars 269 Reviews
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269 reviews from our community

What travellers say about this hotel
  • Old town(9)
  • Pool area(6)
  • Sushi bar(6)
  • Friendly and helpful(4)
  • CUSTOMER SERVICE(3)
  • Fitness center(3)
  • Parking lot(3)
  • Rooms are clean(3)
  • Coffee maker(3)
Traveller rating
    75
    111
    31
    31
    21
Only show reviews for Family (61) | Couples (55) | Business (43)
Date Rating
bubblesLosAngeles
Los Angeles, California
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

We stayed at the Crowne Plaza while visiting our son in San Diego last weekend. Our original plan was to stay downtown but it was much easier to stay nearer to our son's place to relax and enjoy the festivities of the weekend. We have stayed at many of those hotels along the the circle and this is by far... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
12 February 2012

Dear bubblesLosAngeles, We appreciate your kind praise regarding our property and staff. I'm glad to hear your experience brought the same high level of satisfaction our passionate staff strives to provide for all of our guests. We are excited to have you back with us soon and are elated you enjoyed your stay with us! Sincerely, Daniel Miranda More

Angela J
Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed 8 February 2012 NEW

I have been in the hospitality business for over 12 years. So I'm very critical when I visit and my expectations are high. I salute your staff for their outstanding professionalism and pleasant demenors. In particular Nate Tellers, Trisha Tiapale, Adam Foster and Yesenia Hernandez. These four individuals assisted me with enthusiasium and greeted me with a smile. They went... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
12 February 2012

Dear Angela J, Thank you for your review. Our staff takes great pride in providing exceptional customer service to every guest we have the honor of serving. I will be sure to pass your comments to the staff mentioned above. We know you have many choices when it comes to lodging and we hope you will continue to stay here... More

MNN1807
Salisbury, United Kingdom
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 1 February 2012

Excellent stay for us (family leisure break). The service was very attentive and rooms clean and soundproof. Very attentive staff in a hotel with good facilities. We needed a car as the location is away from major centres - however the hotel has shuttle buses which are very flexible too. More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
11 February 2012

Dear MNN1807, Thank you for your comments about the guest rooms and staff. Our hotel shuttle is very convenient, as for the guests who would like to rent a vehicle we have Hertz Rent A Car on property as well. We look forward to have you again on your next family vacation here in San Diego! Sincerely, Daniel Miranda More

Anniversary_C0uple86
Philadelphia, Pennsylvania
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

Stayed there for a week in May of 2011. Close to the highway and even though it was on the edge of the city it was an easy commute to down town. Rooms were well above average and very clean. WiFi was fast and reliable though pricey, asked for and received coupon for free, otherwise expensive. Parking is also expensive... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
11 February 2012

Dear Anniversary_C0uple86, Thank you for your review. I'm glad to hear that the front desk was able to accomodate you on your special requests. We hope to have you as our guest again on your next visit in San Diego. Sincerely, Daniel Miranda More

Vegasvet
Sardegna
Senior Contributor
48 reviews
40 helpful votes
2 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I post this review again as it's obvious that somehow the hotel management managed to have it cancelled by Tripadvisor staff. The hotel is old and dingy,the rate on the iPhone app was $109 including wifi and parking but when we arrived the rate was $119 per night plus $12 per night for the parking and $9 for internet wifi.... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
3 February 2012

Dear Vegasvet, Thank you again for your review. It is a surprise even to us, the hotel management, that your last review was removed. I responded to your last review and it was confirmed by TripAdvisor that it was posted. Your review was never deleted by hotel management but rather removed by TripAdvisor. I apologize that you had to rewrite... More

Jay D
Niceville, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed 21 January 2012

Great Hotel that brings the Aloha feeling right to San Diego. From the awesome gardens and landscaping to the fantastic Sushi Bar. The guys will make you all kinds of special treats to suit your favors. Located close to Fashion Valley, golf, trails, and shopping. The beauty of Southern California and all right next to the Airport and downtown areas... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
26 January 2012

Dear Jay D, Thank you for your nice comments regarding your stay here at the Crowne Plaza San Diego. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I would also like to mention your headline " The Islands in the Valley" is great, very creative. Once again thank you for staying... More

europe_tour05
malaysia
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I booked the room for my family and relatives to stay during our US trip. Since it was our last night in US before flying off, thought should just splurge for a little luxury. Got a very good rate coz book early, but the room turned out to be quite tight and small. Maybe because the furniture in there were... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
25 January 2012

Dear europe_tour05, Thank you for your review regarding your stay here at Crown Plaza San Diego. I apologize that your stay with us was not better from just an "okay" overall experience. Our guest rooms with two queen beds are 364sq ft, which is made for up to four adults in the room comfortably. Anymore than four guests in a... More

60-degreese-North
Shetland traveller
Senior Contributor
49 reviews
25 helpful votes
4 of 5 stars Reviewed 10 January 2012
4
people found this review helpful

Stayed here for 1 night after a long transatlantic flight - although organised by BA, this was some distance from the airport and not near anywhere that can be walked to... However, the rooms were excellent, the staff were chirpy and welcoming. We crashed out and in the morning had the breakfast buffet - we were in late and although... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
14 January 2012

Dear 60-degreese-North , Thank you for your feedback on your visit with us. I'am sorry you were not able to take advantage of our hotel shuttle that takes our guests per availabilty to Fashion Valley Mall and Old Town, where you can ride the Trolley Transit to Downtown only a 10min ride. On specific times our shuttles also goes to... More

winko c
Vancouver, Canada
1 review
2 helpful votes
4 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

We brought kids over to visit SeaWorld and Zoo, had a very good time. The hotel is not new, but keeping its Crowne Plaza status very well (I stay with the chain quite a bit). Nice tropical setting. Kids enjoy playing in pools. Wife left her coat behind, didn't notice that until we returned to Canada. Hotel's housekeeping department is... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
14 January 2012

Dear winko c, Thank you for your kind words about your stay here at the Crowne Plaza San Diego! I am glad your vacation was enjoyable , and housekeeping was able to return your coat back to you. Thanks again and we look forward to your return!! Sincerely, Daniel Miranda More

bannvaldez
Fresno, California
1 review
1 helpful vote
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

I loved this hotel, I stayed here for New Years Eve and day. The place was gorgeous, clean and everyone was so nice. We spent most of our night at the hotel Sushi Bar, where the service was fantastic and the sushi delicious!!! I highly recommend it! More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
7 January 2012

Dear bannvaldez , Thank your for taking the time to comment about your recent stay. We appreciate your kind words about the hotel,sushi bar and staff. It's an honor that you spent the New Years with us in welcoming 2012. We hope you choose Crowne Plaza San Diego again as your place for logding here in San Diego!! Sincerely, Daniel... More

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Crowne Plaza Hotel San Diego - Mission Valley Also Known As

  • Crowne Plaza Mission Valley
  • Crowne Plaza San Diego
Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")

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Crowne Plaza Hotel San Diego - Mission Valley
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