We were very pleased we were with our visit to the Kona Kai Resort. Our first contact was with a terrific young lady at the front desk named Norma, who went above and beyond the call of duty to make sure that our accommodations were perfect. She was very friendly and professional and made us feel very welcome. In addition... more

The hotel was beautiful location was great view was great service was horrible more

Made reservations over the phone as a graduation gift for our daughter. We would not be traveling with her so there were many details to work out. Staff was wonderful and had all the answers. They totally made this a wonderful experience. The manager Dennis was outstanding also. I highly recommend this resort! more

The Kona Kai was a very clean and friendly hotel. Trudi at the front desk was wonderful in getting us set up in a great room. My family enjoyed the pool and jacuzzi. We also enjoyed the sand and boats as well. I would recommend this hotel to my friends. Shelter Island was very quaint and close to everything. Thanks... more

The lobby is beautiful. Checked in around 9pm for a conference the next morning. The room faced the marina with a tiny patio and little sand area with view of yachts. Had the weather been better, it was cold and drizzly, it would've been really nice for the kids. The door's inside lock was broken, the sink area had Zero... more

My husband I booked this resort last minute to drive out from Scottsdale to San Diego for Memorial Day weekend. We spent $129/night plus tax (pretty decent compared to many hotels in the area). The location is stellar! Close to everything... Shelter Island is gorgeous! When we arrived at 2am (eaaaaaaaarllly Saturday morning) Trudi was the front desk manager and... more

Got this hotel using priceline for $69 a night. We received a room facing the bay at first, but request a room facing the he marina. Front Desk was very nice and sent a new room key to us for a marina facing room. Beautiful view of the marina and all the yachts. Beds are okay, not bad or great.... more

Like others I was freaked out by the reviews after winning this property on Priceline. We couldn't have been more pleased at how much better this property was than reviews said. We stayed in room 353 for 3 nights. Top floor, looked southwest - you cannot see the downtown skyline from this location but you have an excellent view of... more

Got the Kona Kai on Priceline for $61/night. I'd read all the reviews beforehand so wasn't sure what to expect. I'd been hoping to get Best Western Island Palm or Humphries Half Moon. We arrived Fri April 10th. Check in was fairly fast with Jason at the front desk. The first room we got was a ground floor handicap access... more