The exterior is old-style, but all the interiors have been recently updated. We received a friendly greeting in the small but nicely appointed lobby/reception area. The upholstered furniture and granite-topped reception desk looked new. A small gift shop adjoined the lobby. Our room was completely refurbished with new furniture, carpeting, and lighting. The bathroom had new tile, fixtures, lighting, and... more

Pluses: decent sized room, clean, pretty quiet. They give you an old wash cloth for wiping of dusty shoes and such, which I thought was a nice touch. Our room came with a mini-fridge and microwave. Minuses: worst pillows EVER. I thought the sheets were pretty itchy too, but it could haven been my sunburn. no elevator. Possibly the world's... more

The room was acceptable, but barely so. We travel for a living and our company had booked us for 4 months. We had a room with 2 full beds and were charged for queens, and were told we could rent a microwave for ten dollars a day. The staff was rude and uncooperative. Moved to the Best Western in St... more

After some of the reviews we didn't have great hopes but it was fine. Nothing wonderful but a nice room and front-desk ok. Not impressed with the restaurant at the front of hotel though. Very basic. Breakfasted at Thunderbird Lodge Cafe instead and that was much more interesting. One thing to watch. We were there in March having come from... more

No complaints. Very clean; excellent condition. Restaurant adjacent to the facility was friendly and served good meals. Chinle is not a social walk-a-bout destination. This is a high desert location so expect breezy conditions and the fact that fine windblown sand is always looking for somewhere to collect. We would stay there again and in fact we did. After the... more

This was my third trip to Chinle (Canyon de Chelly). I have always stayed at the Best Western. The Motel is clean and newly remodeled. The restaurant serves great food for breakfast, lunch and dinner. There is also a Pizza Hut Express on property. The swimming pool area is clean. After a long trip and a full day at the... more

Not much choice if you want to stay close to Canyon de Chelly. And the Best Western knows it. The result: overpriced and not willing to do an extra effort for the customer. Granted, rooms are spacious and clean. The water had a yellowish color though, not very reassuring. The pool area was dark and since I couldn't find the... more

Motel seems to have undergone refurbishment recently. Condition of room was thus ok. Rooms were spacious, yet a little sterile. On-site restaurant closes quite early (8pm), though this might have been due to the season. Staff was efficient and friendly. In the current condition, we can recommend the motel. more

We chose this hotel over the Holiday Inn after reading the Tripadvisor Reviews. We were very pleased with this motel in the little Navajo town of Chinle. The reason for our stay was to explore Canyon de Chelly. The room was very large with a king size bed. We requested a second floor room due to the possibility of hearing... more