April 22/2013, $90+txs - They have a sign out front indicating they had upgraded the place. Well, words are cheap and so is this place. Don’t be fooled by the front lobby, it’s the only part of this place they spent any money on upgrades. Cleanliness is not to be had in the motel style rooms. When we first opened... More

This hotel is within 20 minutes of Carlbad Caverns so this was good for us. The continental breakfast was ok, however the coffee was awful! This was ok for 1 night only

I had reserved a king bed suite for the suite price on line. When I arrived I was placed in 2queen bed normal sized room. When I pointed out error to staff I was told all suites were taken and that was the only room left. I asked for a price adjustment since I had paid for a king suite.... More

Open downspouts at ground level are a safety hazard - edges are sharp. Area behind toilet was not clean. Hot tub needs maintenance/cleaning, there was scum buildup around the coping.

I really don't understand the bad reviews of this place. It's not the Hilton but it was clean. The bedding was new and the beds though very firm were comfortable. Staff was friendly but they didn't seem to want to be there. It's pricey but everything in this place was expense. The Hampton Inn was $229.00 A NIGHT!!!!! Craziness. It... More