When we reserved the room online - it said that pets were ok, so we reserved a King non-smoking room. But when we arrived - there were signs all over the lobby that if you had pets you had to stay in a smoking room. Since I have asthma - that was not an option - so we had to... more

Room was clean, beds were very comfortable, massaging showerhead, granite countertops in bathroom, good location especially if you are going to Carlsbad Caverns. It has basic breakfast --cereal, bagels, toaster waffles, muffins, juice, and coffee. more

We booked our room at this hotel a day in advance. When we arrived and checked in, they gave us a room in which the air conditioning wasn't working (keep in mind, this is in the middle of summer). When we told them, they assigned us to another room. After moving all of our stuff to the new room, we... more

Made reservation on line - picture looked nice. After driving from San Antonio, arrived to find we had made reservation for the previous day. They gave us a room but would not remove charge for the previous night. The manager would not reply to emails and only replied when we got corporate involved. Had we known how terrible the room... more

Stayed 1 night for a trip to carlsbad caverns. Hotel feels very new, very comfy beds and clean. on the right side of the town to get to the caverns. Only negative was the I had a really really noisy bathroom fan, not sure whether the neighbours could hear it, so didn;t use it much. Would highly recommend booking ahead... more

We were heading to Carlsbad Caverns and one family member wanted to stay at a Days Inn, so we chose this one. Lucky for us, Days Inn was on the edge of the town on the side of the caverns, so it was easy to get out of town. The room had a TV, a microwave and a fridge, which... more

I reserved my room online 3 or 4 weeks ahead of time for a one night stay on 6/18/09 - a queen non-smoking room - and when I checked in, the first thing I noticed was the awful smell of smoke. I have health problems and am allergic to smoke but they said there was nothing they could do because... more

After driving past some of the older motels in Carlsbad, we were a little worried that we would find anyplace decent to stay. But the TripAdvisor comments on this motel made it sound acceptable and it was just fine. The clerk was friendly, the room was very clean, and the people staying there were all decent. I've stayed at some... more

Service wes very good, our king suite was large and had all the "musts" ref. micro.iron, blow dryer, lots of good large towels. The location is excellent nice and quiet and convenient esp. if you are headed to the caverns. The pool was nice as was the hot tub. The ONLY real complaint we had was the baseboards and corners... more