After reading various reviews online, I thought I was booking at a different hotel in Carlsbad. I also realized that this part of New Mexico doesn't seem to have many choices in decent hotels, and didn't have high expectations to begin with. The night of our arrival, we found out the mistake and figured, "how bad could it be for... more

Classic Bait & Switch experience. The hotel advertises in one of those books that provides "coupons" for a discounted stay. But then when you get there they say they have no more coupon-eligible rooms. Now we were there in February, VERY off-season. There were eleven (11) cars in the parking lot for a 107 room motel. Scam!! The room was... more

Mentioned a coupon discount to the clerk, he knew nothing of it. Breakfast is cheap doughnuts and bad coffee. The rooms are in very poor shape, I had to unplug the fridge it was so noisy, the bed was improperly made, the niceties you would expect in even cheaper motels was missing, such as a coffee maker. Some doors don't... more

If you need internet during your stay, like I did, best to keep looking. The advertised free internet (high speed) is slower than dial up at best. Imagine transfer rates of 3 to 9 kb/s and that only because I'm leaning on the check-in counter. Signal strength is very low to low. In room never did connect so on the... more

I was looking for a hotel with an indoor pool in Carlsbad, NM. That limited the pool of hotels to choose from amongst what appeared to be a meager crop of choices, based on reviews I'd read on this site and others. I also wanted a "suite" type arrangement so that my son could go to sleep and I could... more

For the price, this hotel exceeded expectations. We (5 adults) comfortably stayed in one of their very large 3 queen bed units very cheaply. It was non-smoking, safe and quite clean, spacious (could sleep quite a few with the floorspace), and no-frills. The management mentioned the 3 bed units rarely sell out, and they are in their own building on... more

Recently I had the experience of sampling two of Carlsbad's 1* roadside motels. The motels in Carlsbad are generally old and of poor quality and they tend to "compete" based on dubious claims made on their roadside signs. For instance, this motel advertised "newly renovated" rooms (no evidence of this), a low rate that was not offered at registration (though... more

We were four couples travelling together and had made our reservation over the internet for four rooms at this alleged "3-star" hotel on the second weekend of October 2005. This is what we found: a. Paint peeling from the woodwork in all four rooms. b. Wallpaper peeling in one room. c. "White" towels that were yellow and thread worn with... more

Room was small but reasonably clean. plenty of parking and the property is well maintained (no trash, bottles, grass was cut, etc.,,). Forget the continental breakfast: coffee (bad), juice and two boxes of day-old doughnuts. Big indoor pool was nice and clean. Ice machine probably created the iceberg that sunk the Titanic; best I've ever seen. No internet; big downside... more