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| restaurant | Distance | Rating |
|---|---|---|
| Planet Thai 212 | 0.0 mi 0.1 km |
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| Hill Country | 0.1 mi 0.2 km |
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| Gramercy Tavern | 0.3 mi 0.5 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| The Institute of Culinary Education | 0.1 mi 0.1 km |
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| Flatiron Building | 0.1 mi 0.2 km |
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| Uncle Sam's New York Walking Tours | 1.0 mi 1.6 km |
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The room was small but quiet and the bed comfortable. But really, do you travel to New York to spend your time in the hotel? I found the staff to be not only friendly but competent and helpful. Anything that I needed was promply available upon request. The location was convenient to both bus and subway lines. The San Rocco... more
The hotel was in a great location, very comfortable bed, very fresh and clean, very quiet. more
We thank you for the great review and the compliments on our property. We sure hope you plan a return visit with us soon.
If you need a spacious room, an impressive lobby with a cozy fireplace and upscale dining, consider the Waldorf=Astoria. It will cost you, though. For those of you who prefer to spend as much time as possible in the city instead of in their hotel room, but want an centrally located hotel with a comfy bed, their own bathroom (by... more
Thanks so much for the great feedback. We do have a great location in the heart of Chelsea on 24th Street between 6th Avenue and Broadway. We are conveniently located to multiple train lines, including the F,V, R,W, and 1 train. Our brand new Italian restaurant San Rocco recently celebrated its grand opening as well. Please come back again to...
We just got back from NYC, we were there from 10/16 to 10/18. I booked the Wyndham online through the Entertainment Book and got a great rate. We arrived Friday 10/16, at 1pm, 2 hours before the official check-in time. This was no problem at all. They had a room ready for us, and even offered us a free upgrade... more
Thank you for choosing to stay with us at the Wyndham Garden Chelsea. We are very pleased we were able to upgrade you and your family and that everyone had such a wonderful stay with us. Since your previous stay we have implemented a mini sundries shop in the lobby where one may purchase snacks and beverages. In addition, our...
In one week I saw two Broadway shows, three off-Broadway shows, one production in the Fringe Encore Series, two independent films, a reading for a new play and attended Fashion Week showing for `A La Disposition. What an incredible, unforgettable week it was! While New York itself is theatre at its finest, there is an endless array of wonderful performances.... more
Thank you for the time to write such a positive review. I especially appreciate the kind reveiw of so many members of our team. It is always wonderful to hear when the staff does a wonderful job. I look forward to sharing your comments with them as they will be ecstatic. Please come stay with us again!
We got this place at a good price for just a couple of days at the end of our trip. We knew the rooms would be small so were prepared for that - and they were, but it was bearable. What wasn't bearable, however, was the simply atrocious service from the front of house staff. The concierge was useless and... more
We would like to apologize that your recent trip to the Wyndham Garden Chelsea was not enjoyable due to the service issues you encountered. We want to let you know that the our hotel management team reads these reviews and we take them very seriously. The matters you mentioned will be investigated. Thank you for brining this to our attention.
Stayed here for two nights and it was a cute hotel. The rooms were on the smaller size and this hotel overall is not too big but for the price we paid, I don't have too many complains. Customer service is pretty good but the first night we were there, the bed wasn't made and when we got back to... more
We are happy to hear that you enjoyed the location and services at the Wyndham Garden Hotel. We do offer upgrade suites and rooms based upon availability. I do apologize about the lack of housekeeping service you received. We appreciate your feedback and hope you will return soon.
Just got off the phone to make reservations..the guy I spoke with was incredibly rude. I changed my mind on the spot and didn't make the reservations. Now off to find another hotel! more
I am so sad to hear you had less than a perfect experience with our reservations team. Thank you for your comments on how we can improve the hotel. It is important to us to provide an excellent experience both in product and service for our guests.
I have stayed at a lot of hotels but this has been the worst by far. If you are looking for cleanliness or hygiene I wouldn't reccomment the Wyndham Garden Manhatten. Expressed our disgust at the cleanliness of our room more than 5 times and nothing was still done about it. Hairs were left in the bathroom and on bolster... more
The Wyndham Garden Chelsea offers our sincerest apologies that your stay was not the exceptional experience that it should have been. We are committed to providing the highest level of service to each guest and your feedback will allow us to pinpoint areas that we may need to focus on. We encourage any guest that does have concerns during their...
I would highly recommend this Hotel is you are interested in Location and Good Value for your Money. The Location for this Hotel is Great -Very close to Union Square, the Flatiron Building, Empire State Building, Penn Station, Madison Square Garden, Chelsea and other landmarks. All within easy walking distance. It is also very convenient to many subway lines. The... more
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