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Omni Berkshire Place


Hotel class 4.0 of 5
21 E 52nd St, at Madison Ave, New York City, NY 10022
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Reviews you can trust

83% Recommend
4.0 of 5 stars 364 reviews
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By trip type
All (364)
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2 of 5 stars
Los Angeles, CA
20 Nov 2009 New

Omni Berkshire Place positions itself as being much higher class than it actually is. We stayed here for a week at Christmas. The location was great for Manhattan sightseeing, but we're going to stay elsewhere when we go back to NYC. When we made the reservation, they couldn't confirm a room with two beds, which of course wasn't available when... more

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2 of 5 stars
planet earth
9 Nov 2009 | Trip type: Couples

please no one stay here!! horrible horrible the hotel blamed everything on their renovation that is going to take place in dec and jan... we were staying for 4 days didnt want to give us 2 double beds til i complained about asking for a roll away 3x but never got it. then we had no electric socket in the... more

Management response from
OmniMgr, Manager

Please accept our apology for the less than satisfactory stay at The Omni Berkshire Place Hotel. Your comments have been shared with the staff at the hotel to use as a re-training tool. Your comments regarding the staff attitude have been addressed and we agree that sometimes too much information was shared. The hotel is going under renovations in early...

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5 of 5 stars
Atlanta
9 Nov 2009 | Trip type: Family

just got back from weekend stay with 2 children. Excellent hotel- very nicely appointed and the room was enormous- was a total surprise to find something like that in Manhattan. One very large bedroom and bathroom- with separate bath and shower- and then a very large lounge with decent sofa bed for the children. Nice touch of a kids welcome... more

Management response from
OmniMgr, Manager

Thank you for your many compliments of The Omni Berkshire Place. We are happy to hear that you and your young traveling companions enjoyed our location, our hotel and toasting marshmallows in our restaurant. We hope to have you stay with us again soon!

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5 of 5 stars
Boston
27 Oct 2009 | Trip type: Couples

The Omni was perfect for our weekend in NY. It is within walking distance to Times Square, shopping, restaurants, etc. The hotel was comfortable, clean, and provided great service. more

Management response from
OmniMgr, Manager

We are happy to hear that your weekend stay at The Omni Berkshire Place exceeded your expectations. Your review and business are appreciated and we hope you will return soon.

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4 of 5 stars
Ireland
27 Oct 2009 | Trip type: Couples

My wife and I just returned from this hotel where we enjoyed a 4 night honeymoon. We arrived at midday and the staff were able to check us in early without question. The concierge helped me surprise my wife with flowers in the room when we got back after dinner the first night. The staff seemed very knowledgeable about everything... more

Management response from
OmniMgr, Manager

Congratulations on your recent nuptials! We are honored that you chose to spend your honeymoon at The Omni Berkshire Place. This was such a special time for you and we do regret that we missed the opportunity to add to your celebration. We are glad to hear that the remainder of your stay went well but we do hope we...

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5 of 5 stars
florida
24 Oct 2009 | Trip type: Family

We visited in mid-October for 3 nights in NYC. The hotel was beautiful, comfortable and wonderfully located. I found the concierge staff, especially Marilyn, incredibly helpful, friendly and professional. I will absolutely stay there again and recommend it highly. more

Management response from
OmniMgr, Manager

Thank you for your recommendation and positive comments regarding your recent stay at The Omni Berkshire Place. We will be certain to share your kind words with Marilyn and will look forward to your next stay with us!

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4 of 5 stars
Chester, UK
23 Oct 2009 | Trip type: Couples

Stayed for 5 nights at this hotel with my girlfriend. Hotel location is superb, minutes away from all the major shops, ten minutes max from Times Square and two subway stations right nearby (51st and 53rd/5th Ave). Fireside Restaurant and Bar at the hotel was really nice. Didn't have food there but from what I saw it looked good. Nice... more

Management response from
OmniMgr, Manager

The Management of The Omni Berkshire Place appreciates your many kind compliments.. It sounds as if you had a wonderful New York getaway and we will look forward to welcoming you back!

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4 of 5 stars
Pittsburg, Kansas
21 Oct 2009 | Trip type: Friends getaway

We were very satisfied with our stay. It was a short walk from Grand Central Station and not to much farther to Times Square. Shopping on 5th avenue is right outside your door with Cartier across the street and St. Patricks Cathedral and Rockafeller Center along side NBC studios about 4 or 5 blocks up. I would definitely stay there... more

Management response from
OmniMgr, Manager

We consider a return stay one of the best compliments that we could receive. We truly do hope that you will return and thank you for taking the time to review your stay at The Omni Berkshire Place.

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5 of 5 stars
San Diego
20 Oct 2009 | Trip type: Couples

We stayed at the Omni Berkshire for 5 days in October and were again impressed with its high quality and wonderful location. The hotel service is wonderful, the rooms are comfortable and large for NY and the hotel service is very good. We were able to go to all locations of the city easily with 5th avenue and Rockefeller center... more

Management response from
OmniMgr, Manager

We appreciate you taking the time to share your experience at The Omni Berkshire Place. We are fortunate to have a wonderful location with service and amenities to match and are delighted to see that reflected in your stay. We hope that you will have the opportunity to stay with us again soon.

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4 of 5 stars
north of boston
15 Oct 2009 | Trip type: Couples

Was at the omni for a wedding in early Oct. The staff could not have been more helpful, the rooms were very clean and everything was quite enjoyable in the hotel. We registered for the 'select guest' and got free wfi service, which also comes with free morning beverages, newspaper and evening turn down service. We got a group rate,... more

Management response from
OmniMgr, Manager

Thank you for your recommendation of The Omni Berkshire Place Hotel and for your many kind comments. We agree that the Select Guest program can add significant value to a stay at any Omni Hotel and are happy to hear that you were able to take advantage of the program. We will look forward to welcoming you back in the...

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Omni Berkshire Place Also Known As

  • Omni Hotel Berkshire Place
  • Omni New York City
  • Omni Berkshire
  • New York City Omni
  • Omni Berkshire New York
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022
New York City hotels Omni Berkshire Place
4.0/5.0
364