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Omni Berkshire Place


Omni Berkshire Place
Hotel class 5 of 5
21 E 52nd St, at Madison Ave, New York City, NY 10022
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Traveller Reviews

85% Recommend
4.0 of 5 stars 312 reviews
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By trip type
All (312)
[ Date ] [ Rating ]
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5 of 5 stars
Virginia
8 Jul 2009 | Trip type: Family New

This is a beautiful hotel, in a great location and fantastic value for money. I was in New York over night with my husband and two small children and our suite was spacious, and very comfortable. The staff was wonderful and the children received complimentary gift bags and cookies with milk. Nice touch! The valet parking was a HUGE help.... more

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5 of 5 stars
East Coast
7 Jul 2009 | Trip type: Couples New

We stayed at the Omni the weekend of April 25th. We were lucky the weather was gorgeous because the Omni is so perfectly located we walked everywhere. Our room was amazing and we couldn't believe how huge it was. The sitting room was beautifully furnished as was the bedroom. The bathroom was marble and well laid out. All of the... more

Older hotel
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3 of 5 stars
Florida
6 Jul 2009 | Trip type: Family New

We traveled to NYC for 4th of July. When we arrived the lobby looked dated and this theme continued into our room. We booked a Madison Suite, the bed was hard and the ac was not very cold. The bathroom was wonderful, and the ladies @ concierge were great, but the men are very snooty. We were just very let... more

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5 of 5 stars
pa
30 Jun 2009 | Trip type: Family
1/1 found this review helpful

I am in my mid thirties and I went to New York City for three nights with my mother and my five-year-old neice. We had such a great stay at this hotel. Before I arrived I noticed that my already low special rate went down in price. I spoke to the manager and she informed me that it was a... more

Management response from
OmniMgr, Manager

Thank you so much for taking the time to share your experience at the Omni Berkshire Hotel. It is always a delight for us to hear how our associates go above and beyond for our guests and we are glad they were able to play a part in a wonderful trip for you and your family. We hope that your...

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5 of 5 stars
Wales
29 Jun 2009 | Trip type: Couples

Not cheap but - great location for shopping and sight seeing. We had the luxury bedrooms so can only comment on these rooms. Comfortable and no sound proofing problems - i even took ear plugs with me just in case (after reading reviews). Very friendly staff that cant do enough for you! Would stay here again as location and friendliness... more

Management response from
OmniMgr, Manager

What an honor for us to be your top hotel choice in New York. We appreciate you taking the time to share your recommendation and we hope you will stay with us again soon.

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5 of 5 stars
Chester
27 Jun 2009 | Trip type: Couples

Myself and my partner booked the hotel through Expedia due to a fantastic 5 night offer that they had on. The hotel from the pictures looked great and just what we were after for our Honeymoon in New York, we booked a Deluxe Double room but on arrival at the hotel we were instantly upgraded to a suite, as it... more

Management response from
OmniMgr, Manager

Congratulations on your recent nuptials and thank you for choosing to spend your honeymoon at the Omni Berkshire. It is always fun for our associates to find ways to help our guests celebrate special milestones in their lives and we are happy to hear that they were able to help make your honeymoon memorable. We hope that we will be...

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5 of 5 stars
Washington, DC
26 Jun 2009 | Trip type: Business, Solo travel

Since October 2008 I have spent 33 nights in this hotel. The staff are welcoming, courteous and genuinely kind. Rooms are lovely with marble bathrooms and luxury amenities. In addition the location is fantastic! I can't say enough good things about this hotel so I show it with my loyalty: since October 2008, I've stayed in NYC 35 nights, 33... more

Management response from
OmniMgr, Manager

The management of the Omni Berkshire is so appreciative of your continued patronage. We would like to think there is no better testament to the service we provide then hearing from someone who repeatedly chooses to stay with us. We really hope you are taking advantage of our Select Guest program because the more you stay the more benefits you...

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4 of 5 stars
NYC
24 Jun 2009 | Trip type: Couples

Joined Select Guest last year after reading all reviews on TripAdvisor, received 50% off room coupon in mail, and was able to stay at the Omni Bershire for a bargain weekend rate of $120 per night. In addition, got a free Sunday Times ($5) and free pot of coffee and tea ($15). Hotel has great midtown location, next door to... more

Management response from
OmniMgr, Manager

We can't seem to brag enough about our Select Guest program and are always happy to hear from our guests that take advantage of it. It was our pleasure to be able to have you use your Select Guest promotion with us and we hope to have you back again soon.

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3 of 5 stars
vancouver
23 Jun 2009 | Trip type: Friends getaway

i booked two rooms via bidding on priceline and received reservations at the omni berkshire. after reading several reviews on trip advisor i was relieved to find that overall comments were positive. this hotel definitely is geared towards a family/older population. the concierge staff are nice but are older and good for information re. tourist things, but not nightlife. furthermore,... more

Management response from
OmniMgr, Manager

We appreciate your candid feedback from your recent stay at the Omni Berkshire Place. We are always in search of ways to improve our service and reviews such as yours help us to identify where improvements are needed. We would like to offer our sincerest apologies in regards to your credit card issue and for the fact that it was...

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4 of 5 stars
Charleston, WV
21 Jun 2009 | Trip type: Friends getaway

I stayed at the Omni Berkshire Place this weekend, more than 25 years after my first visit there. The Omni reservations line was very helpful in securing a room, and my expectations were exceeded upon arrival with a lovely, large room with two double beds facing 52nd st. The room was extremely quiet, well furnished, with nice bathroom and comfortable... more

Management response from
OmniMgr, Manager

How pleasant for us to read that your stay exceeded your expectations. We are appreciative that you took the time to share your great experience with the hotel and our associates and we hope that you won't wait 25 years to return again!

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Omni Berkshire Place Also Known As

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022
New York City hotels Omni Berkshire Place
4.0/5.0
312