We stayed at the Omni Berkshire for 5 days in October and were again impressed with its high quality and wonderful location. The hotel service is wonderful, the rooms are comfortable and large for NY and the hotel service is very good. We were able to go to all locations of the city easily with 5th avenue and Rockefeller center... more

Was at the omni for a wedding in early Oct. The staff could not have been more helpful, the rooms were very clean and everything was quite enjoyable in the hotel. We registered for the 'select guest' and got free wfi service, which also comes with free morning beverages, newspaper and evening turn down service. We got a group rate,... more

This hotel is in the centre of town but in terms of its market position is nowhere. Tired rooms, even more tired staff who seem not to realize that the "New York Snarl" should be left at the door if you are in a service industry. Staying here varies from being okay to being quite unpleasant, with too many people... more

Nothing but problems starting with reservations and ending with front desk. Extremely unhelpful and uncaring. There are so many great hotels in NYC, so you should have no problems skipping this one. more

We traveled to NY for our honeymoon. We loved staying at the OMNI Berkshire Place. We loved the rooms, service, food and location. I would definately recommend this hotel. more

My friend and I arrived Sept 17th 2009. The hotel was beautiful, clean and very welcoming. I can't say enough about the service....we called for extra sheets on the bed and two maids arrived at our room within 5 minutes and completely re-made the bed and believe it or not, refused a tip from us. The hotel is about 15... more

I stayed at the Omni for a long weekend girl’s getaway trip with my mom and I couldn't be happier with my experience. I was bummed out that I was unable to stay at either of my favorite hotel chains (The Fairmont or The Ritz Carlton) because it was a last minute trip and the rates at these properties were... more

We took the Airtrain and then the subway from JFK to the hotel ($7.25) - the nearest station was on 53rd Street. The hotel is conveniently located on 52nd Street between 5th Avenue and Madison. We arrived late at night and were attended to politely and efficiently (although not the warmest of welcomes!). We had a spacious room on the... more

If you want trouble free reservations with Omni Berkshire you're better off calling the hotel directly. I've made a reservation through Expedia and after reading the reviews here I got prudent and said its best to call just in case make sure all is OK. When i called the hotel to confirm it, they barely were able to find it.... more