Stayed here for five nights on business. Room was nice, not huge but certain sufficient and spotless. Great maid service (they always seemed to find the right time to get in and clean). Loyalty manager helped with a question prior to check in and when there was an issue with my bill after checkout, took care of that immediately as... More

I LOVED this hotel. We arrived 3 hours early... But they let us go into our room anyway, The room was BIG.. Our view was perfect. The staff here was fantastic.. Evan, our loyalty ambassador, contacted me a few days prior to our arrival and answered all my questions, thoroughly. Whenever I called the front desk, they greeted me by... More

We arrived at the Omni three hours prior to our scheduled check-in yet we were not only accommodated early, but actually upgraded to a suite. SCORE! After, a long day out, we returned to find chocolate milk and cookies which were a welcome treat for our four year old. The bed was heavenly and fluffy and the suite size was... More

So... Well I'l be honest as always... I reviewed the Omni in Philly and that hotel was the best hotel I've ever stayed at...In My LIFE>>> This Omni Berkshire place left me disappointed. This hotel is just average... Just an average hotel because the staff seemed that they deserve tips for anything they do for you. If you don't tip... More

I love Omni hotels-- become a "select guest," it's worth it. This is a great one. Very nice staff, lovely room, very large for the city. More

We recently stayed at the Omni Championsgate Orlando and had such a wonderful time, that we booked a stay in New York. We just returned from the New York stay and were so impressed that we now booked a stay for the Boston property. Let me preface that we travel into NYC at least 4-5 times a year and have... More

Omni is right in the heart of the Fifth Avenue - across from Cartier, near Versace, Lacoste, H&M..... Bed was very comfy. Having previously stayed at several Omni hotels, we got a great deal on the NY location and we were not disappointed. I would have rated excellent but for the few staff members that didn't seem to have service... More

I got an e mail offering special rates for this hotel. The staff was as nice as they get. The rooms were niceLy decorated. The only downside is fireside restaurant but you can go across the street to isadoras for snacks or breakfast. More

Me, my wife and my son stayed in this hotel for 5 days in January. The check in is really fast, the staff is very kind and polite. The room has a good size for NY standards. And another amazing thing in the Omni hotels is the fidelity program,the Select Guest. It is free, you just need to sign in... More