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Holiday Inn Express New York City Times Square

3.0 of 5
343 West 39th Street, New York City, NY 10018 (Garment District)
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Holiday Inn Express New York City Times Square
Ranked #153 of 432 hotels in New York City
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847 reviews from our community

Traveller rating
    289
    376
    124
    36
    22
See reviews for
Families
242
 
Couples
195
 
Solo
43
 
Business
88
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed 6 nights in May 2013 and had a wonderful experience. We asked for a low room and got the 6th floor and were very happy with it.(Quiet and if the elevator got busy it was easy to hit the stairs) The staff was extremely helpful and friendly. We rented bikes for a 24 hour period. There wasn't a... More

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See 2 more reviews by D W for New York City
Salt Lake City
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed in this hotel for 3 days with a group on 8 people. We booked 2 double rooms. We arrived very early, around 8 in the morning, so of course our rooms weren't ready. I had emailed the manager a few weeks before the trip to request high rooms and to make sure we could leave our luggage there.... More

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Grand Rapids, MI
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed 3 nights at this hotel on 39th Street between 8th & 9th. This was a perfect location as it was close to most all the 'hot spots'. Times Square, Hells Kitchen and Broadway were all just a quick walk away The neighborhood was save to return to even late at night. While the rooms are small as I... More

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See 2 more reviews by jdenston for New York City
New York City, New York
Top Contributor
70 reviews 70 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Not that there's anything wrong with that. Located between 8th and 9th Avenue on 39th, it's a pretty convenient location but don't look for anything luxurious. Your basic hotel room without any additional amenities except a coffee maker. They do serve breakfast but watch out during the warmer months...it gets so crowded in that small space I often skip it.... More

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See 20 more reviews by tuce0304 for New York City
Reading
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed four night in May 2013 in a city view room with two beds. Great location, just a few blocks from Times Square and the subway. The room looked tired but was clean. Very comfy beds, although poor quality pillows - but I was brought some more when I asked. Breakfast was really chaotic - not enough space so we... More

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HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
21 May 2013

Dear Valued Guest, Thank you for taking the time to review your recent stay with us! We are honored that you chose our property over the numerous others here in New York. We’re delighted to see you enjoyed our location and amenities and thank you for your kind recommendation. We hope to have you stay with us again and look... More

Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

As a priority club platinum member, we received very good service here for a weekend stay. We were given early check-in and late check-out, with a room on a high floor w/nice view. The room was small but standard for NYC, with free and reliable wifi and a very comfortable bed. Shower water pressure was an issue on the high... More

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See 3 more reviews by brazilflyer333 for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
21 May 2013

Dear Valued Guest, Thank you so much for sharing your feedback about your recent stay! We truly appreciate you choosing our hotel for your accommodation needs. We are happy to see you enjoyed yourself and that you found our location convenient for your activities. We apologize for failing to meet your expectations with our breakfast service and water pressure, but... More

Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 18 May 2013 NEW

We had payed extra for my aunt to stay in the room with me and my mum, therefore expected a larger room. The room was far too small for 3 adults, there was no space for 3 suitcases no matter with people in the room. Beds were comfortable thankfully, and rooms were clean. Service staff were polite but not helpful... More

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See 3 more reviews by Fionalori for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
18 May 2013

Dear Valued Guest, Thank you for sharing your candid feedback about your stay with us. We appreciate you choosing our location for your recent trip to NYC. We apologize if our rooms were not what you were expecting. Although all of our rooms are the same size, we should have better communicated that to you so you didn’t feel we... More

Beverley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for four nights with my daughter. At first glance the room looked a bit tired but was in fact fine - air conditioning, comfortable beds, good bathroom with really nice thick white towels, hairdryer and complimentary toiletries. Breakfast was a bit chaotic - they could do with a bigger room - but the food was good and plenty of... More

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HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
18 May 2013

Dear Valued Guest, Thank you for taking the time to share your recent experience with us! We really appreciate you choosing our hotel for your accommodation needs. We’re delighted to see you enjoyed our location and amenities. We do apologize for any challenges you faced with our breakfast service, but appreciate your understanding. We truly hope to have you stay... More

Halifax, Nova Scotia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This hotel was on our short list and when checking the address on Expedia, I noticed Expedia had a sale on and the hotel was 40% off. That decided things. We booked a King room for just over $200 but paid a little more for Free Cancellation. It was prepaid but worth a little more just in case anything happened.... More

Was this review helpful? Yes
See 2 more reviews by tvordlj for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
18 May 2013

Dear Valued Guest, Thank you for taking the time to share your recent experience with us! We appreciate you choosing our hotel for your accommodation needs. After reading your review we feel the need to apologize for failing to meet your expectations during your stay. Although we’re happy that you enjoyed our location, we are disappointed to hear of so... More

Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013

My friend and I stayed at the Holiday Inn Express for 4 nights from 9th - 12th May. The hotel is clean and comfortable and the room does what it needs to do. We went down for breakfast the first morning and the room was absolutely packed. It is a 'buffet' style breakfast and if i am honest i didn't... More

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See 7 more reviews by Megan P for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
18 May 2013

Dear Megan P, Thank you for taking the time to share your recent experience with us! We appreciate you choosing our hotel for your accommodation needs. After reading your review we feel the need to apologize for failing to meet your expectations during your stay. We are disappointed that you did not enjoy our complimentary breakfast but appreciate your feedback... More

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Hotel Summarization (Beta)

What travellers say

  • Very clean(56)
  • Free breakfast(50)
  • Few blocks(16)
  • Front desk staff(11)
  • Rooms are small(10)
  • Great location(9)
  • Would definitely stay(9)
  • Penn Station(7)
  • Empire state building(6)
  • Flat screen TV(6)

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Garment District , Manhattan , Midtown
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#150 Family Hotels in New York City
#181 Business Hotels in New York City
Price Range: £££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
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Also Known As:
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express New York City Times Square Hotel New York City

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Holiday Inn Express New York City Times Square
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