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Holiday Inn Express New York City Times Square, an IHG Hotel

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Traveller (573)
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Panoramas (1)
Room & Suite (379)

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About

#373 of 499 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Embrace Times Square from Our Hotel in Midtown NYC Our New York City hotel boasts a great location in Midtown and close to Times Square. Located a short walk from Times Square attractions, the Holiday Inn Express Times Square offers comfortable accommodations near New York's biggest attractions. With Times Square and Broadway outside our door, you'll find it easy getting to and from your New York City destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel in Times Square and Broadway theatres. Other well-known New York attractions such as the Empire State Building, Broadway, and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

343 West 39th Street, New York City, NY 10018-1401
Holiday Inn Express New York City Times Square, an IHG Hotel
2,716Reviews123Q+A100Room tips

Reviews
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Sam C wrote a review Yesterday
1 contribution
Reign was amazing! She upgraded our room to a higher floor when I told her we were visiting for just a few days to see the city and we lived in the country. She put us on the 31st floor! The view was awesome just like Reign! Anytime we were there, she always greeted all the guest. She helped us anytime we needed anything, so happy we checked in with her.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Laura Rodríguez wrote a review Apr 2023
Mexico City, Mexico5 contributions
Hotel's Favourite
The hotel was very good and the location is excellent! The breakfast was good and the were good options. The receptionist Alex Rodriguez was very kind and servicial, he did his best effort to speak with us in Spanish. I hope to come back soon and obviously stay in this hotel.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Agency / Consultant at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 7 Apr 2023
Dear lauralF2299MZ, Thank you for the generous review of your recent stay at the Holiday Inn Express New York City Times Square! W We are delighted that our service and location met your expectations and that you particularly liked our breakfast. We will share your compliments with the team, especially Alex. t was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Warmest Regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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London B wrote a review 17 Mar
1 contribution
We stayed here for the Big East tournament over St. Patrick’s Day weekend and had such a wonderful stay. The staff is incredibly friendly and accommodating. My sister and I absolutely loved Reign at the front desk who was so kind and helpful. Our room 2901 on the high floor was clean and spacious. We will definitely be staying here again in the future. Thank you again! - London & Milan
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 2 days ago
Dear londonb494, We're thrilled you enjoyed your stay during the Big East tournament. Reign and our team aim to provide exceptional service. We look forward to welcoming you back to Holiday Inn Express New York City Times Square for another memorable experience! Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lydia M wrote a review 15 Mar
1 contribution
Reign was fantastic at check in. She was able to take our bags and store them safely until our room was ready. She called us when it was ready. This allowed us to get ready earlier for our event. She gave us water and chips which was nice for the long day ahead. Thanks Reign. Room 1204
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 3 days ago
Dear Lydia M, Thank you for your continued patronage over the years, and we are delighted to see you had a great stay at Holiday Inn Express New York City Times Square. Reign is terrific at anticipating our guests’ needs and ensuring their stay is most memorable. We will surely pass on your compliments to our team. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager24949545280 wrote a review 14 Mar
1 contribution
Our front deak associate went above and beyond to make us feel welcomed. Took the time to see if an early check in was available, provided us water and contacted us when the room was ready. This associate was the reason I'd come to stay here. 2 years in a row and she remembered us. Way to go!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 4 days ago
Dear Voyager24949545280, Thank you for your wonderful review of Holiday Inn Express New York City Times Square! We're thrilled to hear that our front desk associate provided excellent service and made you feel welcome. It's lovely to know that our staff's dedication to customer service left such a lasting impression on you. We appreciate your loyalty and look forward to welcoming you back for another memorable stay! Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rebecca W wrote a review Feb 2024
Baltimore, Maryland14 contributions
I loved this hotel I love how they made a gift box with some treats like chips candies and water I like the breakfast food there and I like how its near different places and the rooms are nice and I also love how it's near the train station and I like that there is a place to put coats on.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: near the train station
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 9 Feb 2024
Dear rebeccawS3853ID, Thank you for sharing your experience and highlighting the key features of our Holiday Inn Express, New York City Times Square. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. Our location was convenient for everything you wanted to do on this visit. We are also delighted to hear about your excellent breakfast experience. It was a pleasure hosting you, and we look forward to your next stay at the hotel. Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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blueberrydream wrote a review Feb 2024
Bromont, Canada21 contributions
One of the two elevators was not functioning. Had to walk up and down the whole weekend.Bedroom needed some update , furniture was damaged and bathroom pipes where taped ?!? Pillows were way to big . Breakfast was ok, but never going back to this hotel .
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 5 Feb 2024
Dear blueberrydream,Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. We take these matters seriously and are committed to addressing them with the relevant departments. We hope to have the opportunity to make your next stay with us outstanding in every respect. Thank you. Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benergy wrote a review Feb 2024
Philadelphia, Pennsylvania2 contributions
Holiday Inn Express in Times Square, New York. Reign and the management were outstanding. This is the best Holiday Inn I've stayed at in a long time. They welcomed me with open arms I can’t wait to come back to Nyc stay at this hotel again they are the best with me with autism. They’re amazing.
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: Nope just take the train and they’re very nice staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 4 Feb 2024
Dear Ben H, Thank you for taking the time to review your stay with us. We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Holiday Inn Express New York City Times Square. Warmest Regards, Laurie Misko Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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seema G wrote a review Jan 2024
New Delhi, India18 contributions7 helpful votes
The hotel is next to Times Square and walkable to everything in TS. The room is tiny, has a small gym with a few machines, food is basic. One pays for the proximity to TS and good if it’s for official trips and not for luxury stay in New York. Has a decent reception but nothing fancy
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Walkable to Times Square, nothing fancy in terms of food and room sizes are small
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 20 Jan 2024
Dear seemag5200, We're delighted you found our hotel convenient for your business trip and our location great for your trip. While our rooms and amenities are designed for practicality, we appreciate your understanding of the trade-off for the convenience of being in the heart of the city. Thank you for choosing us for your stay in New York City. We hope to see you again soon. Warmest Regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward A wrote a review Jan 2024
1 contribution
The front desk person at am checkout was not helpful and gave a rude attitude. The elevator took long and was operated by keys. People drive business but our experience the Holiday Inn employee wasn’t excellent in customer service and that hurts your brand. Smile and be welcoming next time. Happy New Year from an IHG member.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Two blocks to time square
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn Express New York City Times Square, an IHG Hotel
Responded 14 Jan 2024
Dear edwardaT8074KU, Thank you for staying with us and reviewing your experience. We apologize for the issues you had with our elevators during your visit. We are also sorry for your problems with our front desk staff. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. We hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us. Warmest Regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£153 - £324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express new york city times square hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
210
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS NEW YORK CITY TIMES SQUARE, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express New York City Times Square, an IHG Hotel
Which popular attractions are close to Holiday Inn Express New York City Times Square, an IHG Hotel?
Nearby attractions include Mission Escape Games (0.2 miles), Exit Escape Room (0.2 miles), and Shop Gotham NYC Shopping Tours (0.2 miles).
What are some of the property amenities at Holiday Inn Express New York City Times Square, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express New York City Times Square, an IHG Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Holiday Inn Express New York City Times Square, an IHG Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express New York City Times Square, an IHG Hotel?
Conveniently located restaurants include Angelina Bakery NYC, Liberty Bagels Midtown, and IL Punto Ristorante.
Which languages are spoken by the staff at Holiday Inn Express New York City Times Square, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express New York City Times Square, an IHG Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (3.3 miles), World Trade Center Memorial Foundation (3.3 miles), and Hamilton Park (1.6 miles).
Is Holiday Inn Express New York City Times Square, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.