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Wyndham Garden Hotel - Times Square South


Hotel class 3.5 of 5
341 W 36th Street, New York City, NY 10018
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Reviews you can trust

94% Recommend
4.5 of 5 stars 236 reviews
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By trip type
All (236)
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5 of 5 stars
Boston, Massachusetts
20 Nov 2009 | Trip type: Solo travel New

I chose this hotel because of its proximity to Penn Station. From the moment I checked in, I was impressed with the service and the overall quality of the hotel. The staff was friendly and engaged and the room was clean and well-appointed. Yes, the room was small, but that's the way it is with NYC. The bed was super-comfortable,... more

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5 of 5 stars
wilnjin
17 Nov 2009 | Trip type: Couples New

My husband planned a surprise vacation for our anniversary. We stood there for 3days 2nights. I do not know where to begin. First off the bellman that greated us at the door was extremely helpful. BUT the AMAZING CUSTOMER SERVICE that we received from Melissa and Channel during our stay was beyond any I had ever experienced. These ladies were... more

Management response from
Rudina Rrujsta, Manager

We would like to thank you for choosing the Wyndham Garden Hotel Times Square South for your special anniversary treat, and we are delighted that you thoroughly enjoyed your stay with us . Rest assured your comments have been passed on to all the Team Members who helped in making your stay so memorable especially Melissa and Channel. Thank you...

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4 of 5 stars
Dublin
17 Nov 2009 | Trip type: Couples New

Just back from a 4 night stay in New York. This hotel was the perfect location for any visitor. The rooms are on the small side, but aren't all rooms in its price range small. You really shouldn't be spending too much time in your room when you're in NY anyway. The hotel is really modern compared to some I've... more

Management response from
Rudina Rrujsta, Manager

Thank you for choosing the Wyndham Garden Hotel Times Square South. We are very happy you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.

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4 of 5 stars
Bethlehem
11 Nov 2009 | Trip type: Family

Special thanks to Ahcene, Wyndham hotel in NYC, who was so gracious and helpful. We lost the cell phone and although already checked out, he went back with us to the room, and found the cell phone under the bed. We appreciate this so much. more

Management response from
Rudina Rrujsta, Manager

We are very happy to hear that you enjoyed your stay with us. Thank you for your kind comments about Ahcene one of our team members I was pleased to read that you were impressed with our service, and very happy that we found your cell phone. Thank you again for choosing the Wyndham Garden Times Square South and, we...

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5 of 5 stars
lutz
10 Nov 2009 | Trip type: Couples
1/1 found this review helpful

Rooms were clean, well appointed but bedroom a tad small, but this is NY. Staff very friendly and helpful. Breakfast choices were excellent and convenient. Location convenient to Penn Station, Madison Square Garden. Penn Station great to get to JFK Airport, Long Island RR to Airtrain to JFK. Close to Time Square without being in the commotion. more

Management response from
Rudina Rrujsta, Manager

Thank you for completing our guest survey regarding your recent stay at our property. We can only improve by listening to our guest’s feedback and indentifying star performers. We are glad that you enjoyed your stay with us, and hope to have the opportunity to host you again when your future travel plans bring you back to New York City...

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5 of 5 stars
Dorset, UK
6 Nov 2009 | Trip type: Couples

We were travelling to NYC in October for a business trip plus sightseeing holiday. The hotel was perfectly situated for the Jacob Javits centre, but also quite a short(ish) walk from Times Square and Macy's of course. The hotel was excellent value (we booked through hotels.com) and the room was the most spacious, well equipped room we've ever experienced in... more

Management response from
Rudina Rrujsta, Manager

Thank you for your comments and feedback. We are pleased that your stay was a comfortable, welcoming one. We strive to be a "home away from home" to all of our guests. Our hotel prides itself on excellent service and I have shared your kind remarks and recognition of their efforts to meet your needs. Thank you again we look...

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4 of 5 stars
Danville, CA
5 Nov 2009 | Trip type: Couples

My husband and I stayed here for the first time from October 28 to Nov. 1. Our room was newly remodeled and the bathroom was great. Good water pressure, clean, good amenities. The bed was very comfortable and the room was pretty quiet. It was a bit cramped but the newness and the cleanliness made up for that. The hotel... more

Management response from
Rudina Rrujsta, Manager

Thank you for your great feedback. We are happy that you enjoyed your stay at the Wyndham Garden Hotel Times Square South. We pride ourselves on our friendly staff guest service and we are pleased that you felt welcomed to our property. We hope to welcome you back to the hotel in the near future.

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5 of 5 stars
Toronto, Canada
3 Nov 2009 | Trip type: Couples

My wife and I went to NYC to celebrate my 65th birthday. Loved New York and were very pleased with this hotel during our 5 day visit. While the room, food and services were very good, what made our stay really enjoyable was the staff (couldn't have been nicer or more helpful). The location was good for us as we... more

Management response from
Rudina Rrujsta, Manager

Thank you for your complimentary review of the Wyndham Garden Hotel Times Square South .We can only improve by listening to our customer’s feedback and indentifying star performers. We are pleased that you enjoyed your stay with us, and we hope to have the opportunity to host you again when your future travel plans bring you back to New York...

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5 of 5 stars
nc
3 Nov 2009 | Trip type: Friends getaway

My husband, I and 2 friends stayed at the Wyndham Garden Hotel - Times Square South from Oct. 26-30, 2009. The customer service was outstanding ! Melissa at the front desk was the best we have ever experienced; and we have traveled extensively throughout the US and abroad (we're senior citizens). The concierge and bellmen could not have been more... more

Management response from
Rudina Rrujsta, Manager

We are really pleased that you and your husband had a great stay at our property. Thank you for your great feedback. We truly value our highly personalized service, and it is always reassuring to receive feedback such as yours. We look forward to welcoming you back to the Wyndham Garden Times Square South,

Good Report
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5 of 5 stars
Tennessee
2 Nov 2009 | Trip type: Business

Just wanted you all to know how much we enjoyed our stay at your Times Square South location. We especially appreciated Aaron's kind, prompt and personal service in your Greenhouse restaurant every morning. I found your hotel through travelzoo.com. After reading others' reviews, realizing I was getting a good value with room rate, complimentary breakfast, comfortable room, free internet, I... more

Management response from
Rudina Rrujsta, Manager

We are very happy that you had an awesome stay at our property and we exceeded your expectations. It is always such a pleasure to receive positive feedback such as yours. We hope to have the opportunity to host you again when your future plans bring you back to Wyndham Garden Hotel Times Square South and New York City.

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Wyndham Garden Hotel - Times Square South Also Known As

  • Wyndham New York City
  • Wyndham Garden Hotel
Address: 341 W 36th Street, New York City, NY 10018