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215 East 81ST, New York City, NY 10028-2625
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3.0 of 5 stars 2 reviews
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1 of 5 stars
AUSTRALIA
27 Feb 2009 | Trip type: Business, Solo travel

BE VERY CAREFUL, this place is managed by con artists, they charge your card without permission so please cover yourself, they do nothing to assist you and leave you high and dry when you need help most.. I was moved to this place from their even worse property TEMPO and put in a place where the lock on the door would not let me open it, the internet did not work, the toilet was blocked all the time, and most of all in the middle of winter it HAD NO HEATING, they did nothing except make my time in NEW YORK a misery. They moved me from over four apartments and were like terrorists in the way they did business, The staff were just plan unhelpful always telling you to write to anna well anna hardly replies.... One night i came back from the theatre and was locked out again at 2am i had to get a locksmith to open the door, i only now after two months have got that money credited. They still owe me for my deposit and refuse to offer any compensation for my stay. It is disgusting and... more

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2 of 5 stars
atl
13 Oct 2008 | Trip type: Business
1
person found this review helpful

Let me preface my review by saying that the rooms are absolutely beautiful and HUGE! and that the guys at the front are awesome! Now the bad news...I booked my room directly through woogo.com and had no idea that the week I was staying there was their grand opening. One might think this would be nice, but in fact it was the opposite. First of all, I paid over 400 dollars a night for this "four star" luxury apartment. When we arrived there were no trashcans, no alarm clocks, no towels, no tissue, and no extra linens. We asked for at least a trash can on Monday. We got one on Thursday. Our towels were dirty (one had a black hand print on it.) Our bed linens came straight out of the wrapper--Yes I actually saw them making the beds with a stack of the freshly purchased sheets and duvet covers. I sent an email to woogo and asked that they compensate me because I expected to at least have a trash can for $400.00 bucks. They offered me a discount on my next stay, but... more

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Third Ave House Address

215 East 81ST, New York City, NY 10028-2625