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All 432 New York City hotels

The GEM Hotel Chelsea

3.0 of 5
300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel ) (Hell's Kitchen)
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The GEM Hotel Chelsea
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Ranked #181 of 432 hotels in New York City
Most recent review
5 of 5 stars Reviewed 18 June 2013
TravelFoolVA Alexandria, VA
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370 reviews from our community

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Alexandria, VA
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Very friendly and helpful staff. Room was small, but very clean and adequate. Small work out room in the basement. Cardio equipment have personal televisions. I like the location. The hotel is in a neighborhood and away from hubbub of the touristy hotels.

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1 review
5 of 5 stars Reviewed 10 June 2013 via mobile

Great hotel with all the essentials. You can't beat the location and the staff is awesome. The room is small even by NYC standards but not a deal breaker. If my business returns me to New York I would strongly consider staying here again.

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
11 June 2013

Greetings BeatsAndJams, thank you for allowing us to indulge you and for sharing your delightful experience with us. We understand that you would have liked a larger room with more space and would like to express our sincere appreciation to be of service. We are so thrilled that you enjoyed our location and our friendly staff. It is our commitment... More

Baltimore, Maryland, United States
1 review
3 of 5 stars Reviewed 10 June 2013

Clean, fresh and new. Great location in West Chelsea. Really small rooms, but if it's just you it's fine. If there are two of you, and one of you is not a male...really small. Little work area, but the shower is nice and all the soft goods and fixtures are new and in excellent working condition.

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
11 June 2013

Good Day Chris C, thank you so much for taking the time to share your experience with all of us. We are pleased to know that you found our property clean and enjoyed our unique location. We hope you had the opportunity to explore our neighborhood and culture. I regret that the size of your guest room was not as... More

Rio de Janeiro, RJ
1 review
4 of 5 stars Reviewed 7 June 2013

The customer service was very good and Elizabeth was awesome! The rooms are small but nice and clean. Fantastic location. There is a very nice rooftop and a gym and business center in basement. Free wifi. A lot of good restaurants in a walking distance.

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
9 June 2013

Greetings Mario1951_16, thank you for sharing your delightful experience with us. It is our passion to create a stay that is memorable and unique and we are so grateful for the opportunity to be of service. We are glad that you enjoyed our location and amenities that greatly contributed to your overall satisfaction. I agree with you and am very... More

mahwah
1 review
5 of 5 stars Reviewed 4 June 2013

Excellent customer service, clean hotel, great location, and great vibe. The decor was great, and service overall was very nice. There is also rooftop access. Free wifi, gym, and business center was a great free added bonus!

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
11 June 2013

Greetings Kchandra28, thank you giving us the opportunity to be of service and we are so thankful to receive your delightful review. We are so excited that you enjoyed our services and amenities. We strive to deliver hospitality that is memorable and unique so your stay is most indulging. I am glad that you visited the charming rooftop terrace and... More

Philadelphia
1 review
4 of 5 stars Reviewed 3 June 2013

While this is a very good (but not phenomenal hotel), the customer service from Elizabeth at the front desk made me want to write a review. She was awesome!! This was a nice, centrally located and solid boutique hotel. Small rooms for a midwesterner but not small for Chelsea if you know the area at all. Within walking distance of... More

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
9 June 2013

Greetings Rachael816, thank you for writing such a charming review about your stay with us. We are thrilled that you enjoyed our location and found us near to your events. It is our passion to exceed your exceptions and we are grateful for the opportunity to do so. It is so rewarding to read your wonderful compliments about Elizabeth’s hospitality... More

usa
1 review
4 of 5 stars Reviewed 3 June 2013

We recently went to NYC to attend a tasting with a caterer and a shopping trip to Eataly, our new favorite place in NYC. We looked for a place that was close to both and had ample parking nearby. The GEM Hotel hit the mark. Situated on a quiet street, this hotel gave us exactly what we wanted and at... More

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
6 June 2013

Greetings Dgimbel, we are so privileged to serve you and would like to express our appreciation for your review about your experience with us. Eataly is truly a wonderful place to visit in New York and I am glad that you the opportunity to do so. We are thrilled that you enjoyed our location and making your stay memorable and... More

Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 June 2013

Commuting to the Empire State Building and Penn Station was a breeze from this hotel. Staff was friendly. Rooms are small, but it's New York, so it's to be expected. Clean and comfortable. My room's window faced 22nd St, so it was also nice and quiet, which you can't always find in the city.

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
4 June 2013

Greetings Amanda K, thank you for sharing your lovely review with us. We are glad that you had a tranquil communicate to midtown and that you enjoyed our charming location. We are so excited to indulge you with our services and amenities because making your stay special is our upmost devotion. We take great care and pride preparing each guest... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 June 2013

The Gem is a very nice small hotel option on a tree lined side street in the heart of Chelsea. The rooms are small and basic but very clean and quite functional. We are never in our room for long when visiting NY so the room size didn't matter. There are abundant eating options within a short walk and the... More

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
5 June 2013

Greetings Cfunder, we thank you dearly for sharing your review and the opportunity to be of service. We are so glad to hear that you liked our charming location and enjoyed your overall stay with us. We love making each visit special and unique because making you feel pampered means everything to us. I agree with you that there are... More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 May 2013

The friendly concierge and receptionist at the GEM hotel made our stay at the hotel very pleasant. We got a room on the fifth floor. The room itself had all the amenities we were looking for and we did not mind that it was small. The bathroom was clean and spacious. Taking a shower there was relaxing thanks to the... More

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GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review
4 June 2013

Greetings Dee_Green15, thank you for allowing us to indulge you and for taking your valuable time to share your experience with us. We are so excited that you liked your guest room and all the wonderful amenities that you enjoyed. It is our passion to provide the most comfortable and relaxing accommodations so your stay is full of treasured memories.... More

 
 
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Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Region: United States > New York > New York City > Hell's Kitchen , Manhattan , Midtown
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Suites Wheelchair access
Hotel Style:
#154 Business Hotels in New York City
#175 Family Hotels in New York City
Price Range: £££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building.The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. Additionally, this New York City hotel features a 24-hour fitness center and business center to you meet your needs.While staying at The GEM Hotel Chelsea check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours. ... more   less 
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Also Known As:
The Gem Hotel

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