Excellent Stay all the way around. The hotel is fairly new (opened Feb. 2009, I believe). The entire staff was impeccably polite but cordial, welcoming and friendly at the same time. While I was standing a the front desk I overheard an employee state that they were at 99% capacity. With the excellent customer service, you would hae never known... more

Primarily we chose this hotel as they have rooms with 2 double beds which was handy for our teenagers who want their own beds. Also the location - 30 seconds walk from Macy's, American Eagle and Victoria Secret, and about 5 mins from the Empire State Building. I was a bit disappointed with the City View rooms as they were... more

We spent four nights at this hotel in November. We wanted to be in close proximity to Madison Square Garden, as we were in town to see two Springsteen concerts. The hotel is less than a year old so obviously everything is new. We had a room on the 21st floor. We heard no noise from the hallway, and very... more

I can echo most of the reviewers here. It is a great place to stay in New York. I find it strange that some think it should have greater facilities or more immediate access to sights etc. It is NOT a 5 star - nor does it claim to be, or have prices that reflect that. It is in my... more

We stayed 4 nights at this hotel the first week of November. The hotel fit our needs perfectly. It is nothing fancy, so if you are looking for something like the Ritz Carlton in Central Park, this is not for you. If you want great location, clean and comfortable rooms and friendly service at a more reasonable price, look no... more

Stayed three days prior to a New England/Canada Cruise. The room size was average for New York. The room was clean, quiet, and the beds were very comfortable. The staff was very friendly and provided excellent service. The location on 35th Street is convenient with a Metro station just a few steps from the hotel entrance. The area is not... more

This hotel is alright but nowhere near deserving of 4 or 5 stars. The rooms are clean but barren. The bed is comfortable. The bathrooms are clean but poorly equipped. The elevators are tiny and on the slow side. The location is mediocre. The room felt more like a dorm room than one of the higher brands within the Hilton... more

Used Hilton Points (35K per night) to stay here for 6 nights. The location of the hotel is good (metro station is close and street is fairly quiet by NYC standards) it is also fairly new. The parking is across the street and when validated thru the Hotel the charge is 35 per night. The room was clean and standard... more

This hotel is new, and a great location in NYC. The rooms are very comfortable, but could do with better lighting, it was difficult to negotiate the coffee maker. My stay was really nice, but was ruined when presented with the room telephone bill. The 3 calls (12 minutes total) to Maryland total cost $68 (44 pounds) - that is... more