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All 430 New York City hotels »

New York Palace Hotel

5.0 of 5
455 Madison Ave, New York City, NY 10022
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Ranked #31 of 430 hotels in New York City
4.5 of 5 stars 1681 Reviews
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1,681 reviews from our community

What travellers say about this hotel
  • Room service(34)
  • Central park(28)
  • Very good(26)
  • Great location(23)
  • Patrick cathedral(23)
  • Executive Lounge(17)
  • Times Square(15)
  • Rockefeller Center(15)
  • Molton brown(14)
  • St Patricks(12)
Traveller rating
    1,146
    373
    96
    37
    29
Only show reviews for Family (339) | Couples (538) | Business (170)
Date Rating
tboyland
Fortaleza, CE
Senior Contributor
25 reviews
34 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

OK it's pricey but you can't beat the quality here. Staying in the towers with an exceptional view service was a dream. In particular the concierge excelled this time in helping me find an electronic toothbrush. Rooms are spacious, check in efficient, and check out too. I have stayed here many times before and it was good to be back.... More

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Michael H
Panama City Beach, Florida
Contributor
11 reviews
10 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
2
people found this review helpful

Stayed here 2.11 - 2.13. This hotel is in my top five favorite hotels of all time. First, getting out of the cab, the doormen helped with the bags, check-in was a breeze, and we had the most pleasant guy help bring the bags to our room. The room was very large (stayed in room 3220). We had an AMAZING... More

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SoCalGirl37
Laguna Beach, California
Contributor
14 reviews
15 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

I try to get to NYC at least once a year for a little business and pleasure. I will usually be loyal to a hotel that has treated me well. I have been known to splurge for a top hotel for comfort in NYC, and the Peninsula and St. Regis have been two of my personal favorites. As I was... More

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Jerry P
London, United Kingdom
Senior Reviewer
9 reviews
4 of 5 stars Reviewed 14 February 2012 NEW

We stayed 4 nights at the NY Palace for a long weekend to celebrate my wife's birthday. The location is perfect for visting all the main NYC attractions and the service from the staff is wonderful. We had dinner one night in the Gilt restaurant (advance booking required) which was superb and sommelier was excellent. The food in the Club... More

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alexis r
San Francisco, California
1 review
3 of 5 stars Reviewed 14 February 2012 NEW

We stayed in the Towers 2/4-2/6. For a higher price point you get access to the tower lounge which was a bit crowded but good otherwise. But if the hotel offers a more luxurious option, they should offer more luxurious service. The separate reception was nice but we were given the option to have our bags taken up, but really... More

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StumblingItIn
Chaoyang
Reviewer
3 reviews
4 of 5 stars Reviewed 14 February 2012 NEW

In love with Madison Avenue! The hotel is very beautiful, and my room was just gorgeous. It is expensive, but NY is not cheap. Service is quick and very professional. More

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Executive Office, General Manager at New York Palace Hotel, responded to this review
15 February 2012

Dear StumblingItIn, Thank you very much for taking the time to write your review! I'm happy to hear that you enjoyed your stay and hope to welcome you back again soon. All the best, David Chase, General Manager More

WorldTravellerEire
Ireland
Reviewer
3 reviews
11 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
5
people found this review helpful

Stayed here with my wife and 2 children (22 and 18). Stayed in the Towers section (which should have its own specific Tripadvisor listing!). This is our 4th trip to NYC - have previously stayed at the RC Central Park, the Hotel Elysee and the Peninsula. Was greeted by Director of the Towers, Ruggero Massetti who kindly ungraded our room... More

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Executive Office, General Manager at New York Palace Hotel, responded to this review
15 February 2012

Dear WorldTravellerEire, First and foremost, I would like to sincerely apologize for the behavior that you encountered. We very much appreciate your candid feedback, and I assure you that we are communicating this to our team to ensure that this does not happen again. I am however delighted that you so enjoyed the rest of your stay. We very much... More

azalicat
Scottsdale, Arizona
Reviewer
5 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

Just had a wonderful stay at the NY Palace. Perfect location, excellent service, large and well appointed suite (junior/executive suite) with a gorgeous view of St. Patrick's Cathedral. If you go, be sure to stay in the Towers. It is well worth it, and the private lounge for Towers guests is so convenient for grabbing a quick breakfast or for... More

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Executive Office, General Manager at New York Palace Hotel, responded to this review
15 February 2012

Dear azalicat, Thank you so much for taking the time to provide us with your feedback! I'm delighted to hear that you so enjoyed your recent stay with us. We hope to have the pleasure of welcoming you back very soon! All the best, David Chase, General Manager More

Blakely69
Oceanport, New Jersey
Contributor
15 reviews
15 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

I don't know how they do it, but the staff at this property are their greatest asset. We travel here a few times a year, only for a a night or two each time, but are made to feel as if we are their very best customer. This time we were celebrating my father's 80th birthday and 10 of us,... More

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Executive Office, General Manager at New York Palace Hotel, responded to this review
15 February 2012

Dear Blakely69 , Thank you so very much for your kind words. We appreciate your feedback, and especially your having highlighted those ladies and gentlemen who played an instrumental role in your having experienced such a wonderful stay. We are honored to have been a part of your father's very special birthday, and very appreciative of your loyalty to the... More

SpiderBoy
Downunder
Senior Contributor
38 reviews
29 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

I have stayed at the Palace many times. It’s a great location and a hotel with fantastic services. None of that has changed. But the hotel is starting to get a bit tired and needs a renovation. A few dollars to freshen up the rooms and fitness center would be great. Positives: location, staff, room size for NYC. Negatives: parts... More

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Executive Office, General Manager at New York Palace Hotel, responded to this review
15 February 2012

Dear SpiderBoy, Thank you very much for both your loyalty as well as your candid feedback. We are always looking for ways to improve our product and are appreciative of your comments. We hope to have the pleasure of welcoming you back again soon! All the best, David Chase, General Manager More

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New York Palace Hotel Also Known As

  • New York City Palace Hotel
  • New York Palace
  • Palace Hotel New York
  • Palace Hotel Nyc
Address: 455 Madison Ave, New York City, NY 10022

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