Our room was a king "suite", the smallest room type at this property. We were at the back of the hotel, a real plus for us, since this hotel is on a busy cross town street, with lots of traffic noise. Because this is a Hilton Grand Vacation Club, it had a coffee maker and a mini refrigerator, (but no... more

Loved the location - right in the center of it all! Of course if you're only looking to do Broadway, there are closer hotels, but this one was perfect to check out Central Park, visit Times Square, catch "Late Night with David Letterman", etc. The room I stayed in was a bit cramped, albeit typical for a NYC high rise... more

If you have an opportunity to stay at the West 57th Street by Hilton Club, you should! This is not a typical hotel as it is part of the HIlton Vacation Ownership portfolio. So if you are staying in it as a "hotel", then you are considered a "renter". If you find a rate that you can live with at... more

We purchased a timeshare at this hotel more than a year before it was completed, and had been looking forward to staying here for months. We decided on a studio unit for our first stay--didn't want to get spoiled by having to later "trade down" from a larger unit. The studio was beautiful, large (for a NYC hotel room!), with... more

My family has returned from a five day stay at the new HGVC West 57th street in New York. I wanted to give you a few of our observations and suggestions. A. People B. Building C. Location D. Suggestions A. Certainly having good people on site is very important. Our experience was very good. The staff was willing to help... more

Arrived on Sept. 16, for 2 nights, a studio room. The room was average size for NYC, nicely decorated with hardwood floors, marble shower (no tub) and high end toiletries. Flat screen TV with residential style cable box with a plethora of channels, including HBO, nice owner's lounge that servce an excellent continental breakfast. So far, so good. Here are... more

I travel to NYC frequently on business. I always stay in a high-end hotel close to the park, and naturally, decided to give West 57th Street a try. I was extremely pleased with the level of service- which rivaled some of my favorites- the Parker Meridien and the Pierre. The Concierge was extremely helpful. I needed car service at 11:00... more

I just returned from a three night stay in a one bedroom "premium" suite. Although the suite was nice - three rooms - living room, bedroom, bathroom - and it was huge by NYC standards, the service was really not good at all. We have beeen HGVC owners for nine years. We have stayed mostly in Las Vegas and Orlando... more

What a great place. Had a studio w/ a king bed which was nicer than any hotel I've stayed at in New York (all 4*s). Everything was new and clean which helped tremendously. Location is 2 blocks from Central Park, same block as Carnegie Hall. The workout room and owners lounge were very attractive. Staff was very friendly and helpful.... more