I booked this hotel through Virgin Holidays along with flights from Heathrow – quite a bargain. The location is very central. There is a parole office nearby but I felt quite safe here – it’s not unlike central London (but much taller!). The reception staff are friendly and helpful. I asked for a room with a view and they gave...
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Thank you for describing our hotel so well and for taking the time out for explaining in such detail all that we offer. Sorry about the soy milk. We normally do stock that for our guests that request it, but for some reason we must have run out on that day. We appreciate you pointing this out to us.
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Having read the reviews I was ready for a noisy box room in a rough location so I was truly delighted with the double room on the 23rd floor! Really roomy and a great shower! Really loved the iPod doc an plenty of sockets to recharge batteries for camera etc.
The staff were all incredibly friendly. As for the sky...
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Your comments were truly appreciated. We are really in a privileged location; close to all the major restaurants and shops and right next to the Port Authority Bus Station which also houses 80 beautiful stores. We are also within walking distance to Penn Station/Madison Square Garden. The Sky Room is a first class lounge located on the 33rd and 34th...
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Not a good location at night! Rooms to small!! To expensive for what you get!!!
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We were sorry to learn that you did not find this a good location at night, but can appreciate your concerns. Just to give a little bit of added information about our immediate area, we work very hard with the Community Board and the NYPD in making sure that this block is kept safe for all of our guests and...
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Had everything I needed. The breakfast was a great addition to the rate. New York is not cheap and having that amenity really helped. The staff at the front desk was very helpful as well!
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Your comments are appreciate. Breakfast included in the rate does make a huge difference as this can add at least another $15 per person per day. As you know we are very centrally located with a great choice of restaurants and shops within a very short walking distance from us.
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The Fairfield Inn - Times Square is a a gem in the heart of Manhattan. This property is much nicer than expected with extremely friendly staff. Everyone I encountered was there to offer help with enthusiasm. The lobby is nicer than most Fairfields and I never had a problem getting in even late at night. There is a separate door...
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Thank you for sharing your experience at the Fairfield Inn & Suites Times Square.
We are in the process of upgrading our entire guest internet service and by the end of March we will have WiFi in all the rooms. The wired connections will remain.
This is really a great location. Yes, plenty of good stores and restaurants within a...
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Ok location near time square although next door is a parole office so felt a bit unsafe. Wifi is only in lobby which is a pain. Rooftop bar is cool but ask for lower level room as top floors can hear music and bass in room until 4am!
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We would like to mention that we are in the process of upgrading our entire guest internet service. By the end of March all the rooms and public spaces will have wireless and wired capabilities. We have been listening to your suggestions and will now make this very important change.
Sky Room noise is a problem that we are still...
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I booked this Fairfield Inn with my Marriott points (I'm a Marriott Silver Elite and Marriott timeshare owner) and was a bit shocked that a Fairfield Inn would require so many points per day (everything in NYC is so expensive, of course). I have stayed in other Fairfield Inns across the country in the past and didn't expect this one...
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Nice to hear your comments while we were still under renovations in early 2011. Yes, it was a difficult patch that our guest had to go through, but we all survived and would like to thank you for your patience. Please check out the pictures on our website which show the wonderful finished product. The breakfast that we were serving...
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Husband and I traveled to NYC for a long weekend and chose this hotel specifically because it was a Marriott property and was located within close walking distance (3 blocks) to the Jacob Javits center (we were attending an event there).
We had no problems with cab driver finding the location. Check in was quick, and our room was ready...
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Really appreciate your comments. The hotel is really close to everything. Jacob Javits Convention Center is within walking distance as are all the wonderful restaurants and stores in our area. We will take your comments into consideration and will take away the chair next to the bed which does occupy a lot of space. Just as a side note, we...
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Nice, 3 star hotel convenient to Times Square, Penn Station and the bus terminal. Rooms are small but clean, big desk and flat screen hotel. I love this place as a business property being relatively close to my company's showroom and for getting around NYC and beyond. Thirty-two floors x 8 rooms per floor all close to the elevator but...
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Thanks for your comments. The locations of this property is very central. Close to stores, railways stations, businesses and, most convenient of all, right next to the Port Authority Bus Station which also houses 80 plus stores (mini shopping mall). We are also within very close walking distance from some of the best restaurants in town. We are in the...
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Maybe I'm biased, but staying here in Sep 2010, after travelling for a year in 3rd world countries, this hotel was the bomb diggidy.
Climate controlled rooms, tv, phone, window with a view, bed, linens, mattress, carpeted floor, washroom with hot water, bath tub, toilet paper, 110V electricity, mirror, wall paper, and no bugs! (I'm told most of these are...
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Thank you for your comments. We were pleased to hear that we were able to give you all the comforts that you were looking for after your long trip abroad. We take great pride in our hotel and our number one priority is making sure that our guests are comfortable.
Welcome back home!
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836 Reviews
2,124 Reviews
