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All 433 New York City hotels

Four Points by Sheraton Midtown - Times Square

3.5 of 5
326 West 40th Street, New York City, NY 10018 (Garment District)
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Ranked #196 of 433 hotels in New York City
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770 reviews from our community

Traveller rating
    228
    351
    137
    39
    15
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Families
135
 
Couples
249
 
Solo
74
 
Business
129
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 June 2013 NEW

Have stayed in this hotel several times, and this last visit was very disappointing. It is fairly new, somewhat quiet, has a nice bathroom and is in a very central location. Stayed for 5 nights in an upgraded, upper floor, corner room, but the air conditioner made the room unlivable. When it was running made a ton of noise, and... More

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London
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Perfect for the one night city getaway! For the price you can't beat it. Ok the rooms are small bit they are clean and modern. The service on entrance and exit was what really made the place stand out though...well definitely use again/recommend to friends.

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Sacramento, CA
Top Contributor
124 reviews 124 reviews
84 hotel reviews
Reviews in 77 cities Reviews in 77 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Location is perfect - close to Times Square and the theaters and the restaurants. A few "undesirables" as Port Authority is across the street but there is always plenty of law enforcement officers about. Rooms are average size for NYC but we slept well above the 15th floor.

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See 7 more reviews by gbtrotter for New York City
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 June 2013

I stayed at this hotel with friends over the extended Memorial Day weekend. The hotel lobby and rooms were clean and we received helpful tips and directions from the hotel staff. Thanks for helping to make our trip enjoyable.

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See 3 more reviews by Rebecca B for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

We are glad your stay was enjoyable and look forward to having you back. Regards, Joseph More

Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 June 2013

I got this for an unbelievable price last minute. The staff at the front desk and bar were very friendly. The location is good, I could see the lights from Time Square from my room. However the location around the hotel seemed a little dodgy -the only place my daughter and I didn't feel comfortable walking around at night. The... More

Was this review helpful? Yes 1
See 6 more reviews by Ldenta for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

We are happy for the most part that your experience was a good one. I do apologize about the feeling you had when you walked around. I can assure you our block is one of the safest blocks in the area and we are constantly working with the community to improve it further. Regards, Joseph More

dublin
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 June 2013

Stayed in May/June and enjoyed it. Room was a bit tight but by NYC standards was fine as you don't spend much time in it. Just try get higher floors as window view can be restricted from Floor 3 to 12 at the rear. Was clean, tidy, with good service and friendly staff. Bar is smaller than expected but with... More

Was this review helpful? Yes 1
See 3 more reviews by waughwaugh78 for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

Thanks for the review. I am glad you got to discover the many shops inside the port authority. Regards, Joseph More

New York, New York
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 June 2013

We really enjoyed staying at this hotel during a one night stop over in NYC. We got a really great price through Starwood on a Sunday night in early March and we were pleasantly suprised. The location was great, only blocks from Penn Station, 1 block outside of Times Square, close to the subways and get a great feel of... More

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See 3 more reviews by nyflanctraveler for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

We are very happy that for the most part that your stay was a pleasant one. We will address the internet and TV issues you experienced and promise on future stays you will have an even better experience. Regards, Joseph More

Mumbai, Maharashtra, India
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 June 2013

I booked the Hotel without much expectations. Further, the offer given by the Hotel and its location on the map was the major factors for choosing this hotel. I was impressed by the hospitality of the manager and his team when I arrived. Since I arrived in the morning, which was like 5 hours earlier than the check-in time (which... More

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See 7 more reviews by MaruataFanai for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

A 5 star review from a senior contributor? What more can we ask for! Thank you so much for the wonderful review. We look forward to having you back soon. Regards, Joseph More

st. louis
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 June 2013

This is the second time I've stayed at this property, the first being slightly over a year ago. The hotel is very nice. The beds are very comfortable, and by New York standards, the rooms are good sized. Location is good for Times Square and subway stops, as well as to Port Authority, which is directly across the street. I... More

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See 7 more reviews by mexicanwannabe for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

Thanks for staying with us again. Thanks for your observations. We will continually work to improve future stays and are happy that you had a great experience with us. Regards, Joseph More

Kansas City, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 5 June 2013

This is a great hotel. The staff was very attentive and the service was outstanding. The only issue I had with the hotel had nothing to do with the hotel but its location. It's located walking distance to Times Square, subway stations--perfect!! We loved being within walking proximity to the sights. However, walking around at times made us feel a... More

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See 3 more reviews by Andrea T for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
13 June 2013

We love 5 star reviews!!!!! Thanks so much for the great comments. I can assure you that our block is one of the safest in the area and there are hardly any reported incidents. We look forward to future stays. Regards, Joseph More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Port Authority(96)
  • Very clean(44)
  • Great location(34)
  • Parole Office(23)
  • Subways stations(17)
  • Free internet(12)
  • Flat screen TV(7)
  • Short walk(5)
  • Most comfortable(5)
  • Few blocks(5)

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Garment District , Manhattan
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#183 Business Hotels in New York City
#208 Family Hotels in New York City
Price Range: £££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near Port Authority, Hell's Kitchen, Central Park, and Broadway theaters. Our hotel has free wifi and a rooftop bar ... more   less 
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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