I have stayed at The Soho hotel in London at least 15 times now and was really looking forward to staying at the sister hotel in New York. Once again a Firmdale Hotel lived up to all my expectations. On arriving at the Crosby Street Hotel at 14:00 I was informed that because my room was not ready to make... More

This is a review in retrospect and a long time coming! I have to tell you....this is a gorgeous boutique hotel and you should stay here when in New York. We holidayed NY winter 2011 and our first stay was at The Crosby Street Hotel. The rooms are beautifully appointed, creative and the whole hotel smells delicious all day long... More

First of all, book a great room. A suite if you can. A Jr. Suite if you can't. I guess like most hotels. This place feels clean. And that's the most important detail for me. Decent bathrooms. Nice size room and living room. Thoughtfully detailed. The staff is great. The management greater. The answer is always "yes". If there were... More

A most wonderful stay at Crosby Street - the entire trip was spent raving about the hotel- location, decor, and incredible helpfulness of the staff.... I adored the art, the sculpture and textiles were beautiful- the attention to detail everywhere was superb. The rooms were perfectly appointed with tons of storage, full length mirrors, floor to celing windows that actually... More

I have stayed a few times at this hotel am always impressed with the rooms and the service on hand. I feel like am back in London being the chain hotel to Soho London it speaks for itself. Highly recommend you stay at least once while in NY!

Big rooms, comfy beds, great position, inspiring decor, but most of all a brilliant concierge - and in a place like NYC a good concierge is worth their weight in gold. After all why visit the Big Apple unless you are going to eat, drink, shop, tour and catch a few shows. The concierge sorts it all, from tickets to... More

I am a repeat customer. This is my favorite hotel anywhere. From the moment you walk through the doors you get scooped up in tremendous customer care and service. The hotel is beautiful. The rooms are beautifully decorated and have quirky decor that is just charming. Location is one street off Broadway and perfectly tucked in Soho. Don't hesitate. This... More

I have stayed at the Crosby Street Hotel twice and will definitely return again if I have the opportunity! The rooms are spacious and bright which is not always the norm in the city. The beds are very comfortable and the rooms/ bathrooms are spotlessly clean! The service is friendly and accommodating- management even sent us a bottle of champagne... More

Returning to The Crosby Street Hotel for the first time in three years it was a reassuring pleasure to find it every bit as perfect as it was before! I expect that Firmdale hotels will not drop the ball when it comes to standards of decor, service and relaxation - but you can never be sure, so it was very... More