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W New York - The Court


TripAdvisor Popularity Index
#229 of 418 hotels in New York City
TripAdvisor Traveller Rating
3.5 of 5 stars 184 Reviews
Recommend74% |
Write a review
“Didn't Wow” 9 Nov 2009 - NPotomac4
“Avoid this hotel. Not a Real W Hotel, or if it is the brand is in trouble.” 24 Oct 2009 - msg4343
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top New York City hotels = £237
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What's Near W New York - The Court

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W New York - The Court
130 East 39th Street
New York City, NY 10016
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Traveller Advice on W New York - The Court

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  • Ask a question or view 3,135 posts on New York City from this week.
Professional Advice (3)
Title Source
“W New York-The Court and W New York-The Tuscany” Fodors.com
“W New York-The Court” Wcities.com
“W New York---The Court” Gayot.com
Web Comments from Travellers (4)
Title Source
“W New York - The Court” Expedia.com
“User Reviews of W New York The Court” Citysearch.com
“W Court, This Must Be Home” Jetsetting.net
“W New York-The Court and W New York-The Tuscany” Fodors.com
W New York - The Court
Hotel class 4.0 of 5
130 East 39th Street, New York City, NY 10016
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Reviews you can trust

74% Recommend
3.5 of 5 stars 184 reviews
Excellent
52
Very good
73
Average
22
Poor
20
Terrible
17
By trip type
All (184)
Business (35)
Couples (40)
Family (9)
Friends getaway (17)
Solo travel (24)
[ Date ] [ Rating ]
“Didn't Wow”
Save Review
3 of 5 stars
NPotomac4
North Potomac, Maryland
9 Nov 2009 | Trip type: Couples New

Booked through Priceline, so the price was right, and I'm more than aware that the best rooms are not put on Priceline. However, billed as a 4-star luxury hotel, I expected a little more. The neighborhood is great, and the hotel is really close to lots of destinations in mid-town. The techno music in the lobby and the elevators was... more

“Avoid this hotel. Not a Real W Hotel, or if it is the brand is in trouble.”
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1 of 5 stars
msg4343
in transit
24 Oct 2009 | Trip type: Business, Solo travel

Maybe other W's are nicer, and maybe this one was well run at one point, but its a mess now... Some examples from a two night stay: 1. Air conditioner in my room didn't work. Maintenance guy said it was fixed. It wasn't. 2. Asked staff to have HVAC fixed while I was out for the day. They forgot. 3.... more

Management response from
GM_Court_Tuscany, Manager

Dear msg4343, Thank you for taking the time to post your comments and feedback. I would like to apologize for the inconveniences you experienced due to the A/C unit and noise from the lifts with us during your stay. At times, we can run into technical malfunctions due to the historic building that we are. But I want to re-assure...

“5 matinis and 3 packs of cigarettes too many -- rough, rough, rough”
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3 of 5 stars
wmalueg
Minneapolis, MN
18 Oct 2009 | Trip type: Business, Solo travel

W hotels tend to be rough around the edges - doing many things well, but missing on the details. This property is no different except it has seen hard use. It's time to replace the carpeting and furniture. Also, multiple problems with my reservation - I prepaid one day and needed to extend to a second and their system could... more

“wow suite”
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4 of 5 stars
detroitchicago
chicago,illinnois
15 Oct 2009 | Trip type: Couples

We booked the hotel because we wanted to have a suite with a terrace. When we checked in the agent gave us an upgrade to a wow suite, which was fabulous, but it did not have the terrace, ( I was a little disappointed in this). It was wonderful though with a dinning room table and it was very large,... more

“Great Service--Room A Bit Below Average”
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3 of 5 stars
michfromdc
Washington, DC
6 Oct 2009 | Trip type: Business, Solo travel

This was my first trip to W (The Court). The stand out at this property is definitely the service. I certainly was no VIP but the attitudes and graciousness of the staff was absolutely noteable. I expected the typical NYC rudeness but they were all FABULOUS, particularly the concierge. He was just great--recommending restaurants and really just helping me make... more

Management response from
GM_Court_Tuscany, General Manager

Wow! Thank you so much for choosing to stay with us. Your heart felt note makes it all the more worthwhile to be in this business and to do what we do, every day again. Our Talents put their hearts into it... you noticed it! We will recognize Juan and the rest of the Welcome Ambassadors for their extra service...

“friendly staff”
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4 of 5 stars
eric72LA
Los Angeles
5 Oct 2009 | Trip type: Couples

Spent a little over a week in New York at the W Court. This hotel has a great location. The staff were very friendy and could not do enough for us while we were there. They have a great bar downstairs. We had a couple of great nights with Drew and the other bartenders. The only downside would be that... more

“The best experience possible!”
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5 of 5 stars
cshipper
dallas
29 Sep 2009 | Trip type: Business

This hotel has the MOST accommodatign staff and customer service. I travelled with business customers and the hotel staff went out of their way to insure everything was perfect for me and my customers! I will only stay at this hotel when traveling to New York! more

Management response from
GM_Court_Tuscany, General Manager

Wow! Thank you so much for choosing to stay with us. Your heart felt note makes it all the more worthwhile to be in this business and to do what we do, every day again. I’m very happy to hear your escape with us was a memorable one. Thank you and we hope to see you soon! Sincerely, Sofa Vandaele,...

“The W New York Court and Tuscany will go out of their way to make you happy!”
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5 of 5 stars
hemptress
Los Angeles
28 Sep 2009 | Trip type: Business

Can't say enough about the management at the hotel, they have made me feel like a very valued guest. more

“Staying in the W Court has led me to meeting some pretty awsome people, to think I was not even considering it at first.”
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5 of 5 stars
lotusroot
Belgium
25 Sep 2009 | Trip type: Business

Experienced great service and helpfull staff. The room (the bed !) was awsome, at least for the nights I used it ;) Being right down of where we needed to be, (the armory on park Ave) it was a luxury, and at night we we're good to go for a night on the town as well. Great suggestions of where... more

Management response from
GM_Court_Tuscany, General Manager

Wow! Thank you so much for choosing to stay with us. Your heart felt note makes it all the more worthwhile to be in this business and to do what we do, every day again. I’m very happy to hear your escape with us was a memorable one. Thank you and we hope to see you soon! Sincerely, Sofa Vandaele,...

“Great staff, Friendly Service”
Save Review
4 of 5 stars
FF429
Boston
24 Sep 2009 | Trip type: Family

We have stayed at all of the W Hotels in NYC and this is by far the best staff. Barbara at the concierge was incredible friendly and went out of her way to be helpful. The bell men at both check in and check out were great at helping us get our baby and all of the stuff that comes... more

Management response from
GM_Court_Tuscany, General Manager

Wow! Thank you so much for choosing to stay with us. Your heart felt note makes it all the more worthwhile to be in this business and to do what we do, every day again. Our Talents put their heart into it and it shows... you noticed it! We will certainly recognize Barbara and the rest of the Welcome Ambassadors...

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W New York - The Court Also Known As

  • w New York City
  • The w Hotel
  • w Hotels New York City
  • w New York
  • w New York Court
Address: 130 East 39th Street, New York City, NY 10016
New York City hotels W New York - The Court
3.5/5.0
184