Maybe it was the wine reception each evening or maybe just the great location that captivated us, but this was a great get-away for a weekend together. We were celebrating a birthday/valentine's day combination in style. Kimpton Hotels know how to be a excellent hosts with just the right flair! The Muse, is only half a block to the bustle... More

We recently stayed at The Muse for 3 nights (our 4th or 5th visit to this hotel). The location is perfect for getting around the city, but its the personal touches that really make the difference. As with previous visits, the staff were consistently helpful and friendly, with a professional "can do" attitude. Our room was lovely and we appreciated... More

I'm used to going to Manhattan and knowing the hotel will probably be a little smaller and the noise of the city will probably infiltrate the room no matter how high I am. But my first stay at The Muse felt like a little escape from the madness of the city. It's located in the heart of Time Square so... More

My husband surprised me for my birthday with a stay at the Muse hotel. What a wonderful surprise. When you walk into the Lobby you feel a great energy...... upbeat and eclectic. The staff is friendly and professional ...totally service oriented. My husband worked with the concierge, Lauren Vitale, to book dinner and theater tickets. She had a wonderful ability... More

I travel heaps for work and wanted somewhere in NYC for a few days to do some retail therapy. The location is great, so close to 5th Ave and all the shops I needed. Requested a complimentary upgrade and got a nice room with a balcony. Wine hour in the lobby is fun, though I reckon a few guests would... More

stayed here for 5 nights during April with my partner. Very helpful staff and very friendly. Lovely room and large bathroom, joined the Kimpton loyalty club and was asked what my room preferences were before I arrived and was given exactly what I asked for. a quiet room above the 10th floor. This loyalty card also gave us free wifi.... More

First trip to NY Booked because of excellent reviews elsewhere . Reception and book in very helpful and courteous. The room , and in particular the noise in the room was unbearable.Construction taking place over the road and dumpsters emptied every hour over night . Only solution offered was ear plugs. Moved out found better value, double glassed newer hotel... More

My husband was going to NYC on business on my birthday, and I decided to join him. As there were no dinner plans made, I wanted to go to Milo's Restaurant. Of course, it was impossible to get reservations. I spoke to Lauren V., in concierge, and explained to her that it was my birthday on that day, and would... More

The hotel is very nice and the staff was friendly, but for that price....the room was small, nowhere in the bathroom to put toiletries and our view was of an ugly building accross the street. No real complaints, but I look elsewhere for a better price next time. They also don't have coffee makers in the rooms. I mentioned it... More