I stayed at The Muse in early February for two nights. The location is unbeatable, just a few steps from Times Square and several Broadway theatres. Check-in and check-out were efficiently done, and the staff was friendly. I was upgraded to a room on the 16th floor. The bed was very comfortable, with a vast assortment of pillows. However, even... More

I stayed at the Muse for four nights while attending a business conference. Like the other Kimpton hotels I've stayed at, the Muse is stylish and comfortable with a good quality bed and bed linens. The location is just off Times Square, so it's a pretty good location for finding restaurants (although a little pricey and touristy) and sight seeing,... More

We stayed here over Super Bowl weekend on a Snique Away deal. The location truly is perfect as mentioned by many others. Our deal was for a corner king but I called ahead to request a room away from construction noise so we were given a room in the front/street on the 11th floor. We were not bothered by noise...even... More

good location and great service. However, the hotel had a cramped feeling both in the lobby and rooms. The bed was uncomfortable and construction starts promptly at 6:50 am outside many of the windows. I like Kimpton but this one is not one of their best. More

We chose this hotel due to previous reviews and the location, we were not disapointed. the staff were friendly and very helpful particular Amanda Levine behind the front desk, she went out of her way to answer our questions and accomadate us, The hotel was clean, modern and the rooms spacious, they served complimentry tea/coffee in the mornings and wine... More

I like this property very much however this time the lackadaisical staff made no mention of the fact that major highrise construction next door would be begin before 6AM. Yes, I saw the huge high rise through my window but was being optimistic I guess. Quite honestly, I can't believe they're selling the rooms at the back of the property.... More

We picked this hotel because it was listed as a boutique hotel. It is on W. 46th 1/2 a block from Times Square. It was easy to walk to Times Square, Broadway, and shopping on 5th Ave. It was also an easy walk to the Subway. The room was HUGE by NYC standards. We had two double beds, a large... More

We needed to drop off our bag and get to the theatre, we pulled up and Waku grabbed our bag, gave us a claim check and got us on our way in a matter of a couple of minutes. Great location, the staff is very outgoing and cannot do enough for you. Kimpton's Wine Hour is a nice way to... More

Deciding where to stay in NYC can be a chore. We stayed at the Muse during our weekend getaway from Toronto to NYC for New Years. It was my fourth trip in 2011. Although I love the Sofitel, the prices during this weekend were ridiculous. The Muse was more reasonable. I thought the hotel staff was helpful and friendly. I... More