W New York - Union Square 4.5* (New York City) - Hotel Reviews

Address: 201 Park Avenue South, New York City, NY 10003

Phone Number:

Region: United States > New York > New York City

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#29 Romantic Hotels in New York City

#94 Luxury Hotels in New York City

#115 Business Hotels in New York City

#191 Family Hotels in New York City

Price Range: ££££

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more less

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Also Known As:: w New York - Union Square Hotel; w New York - Union Square Hotel New York City; w New York City; w Hotel Union Square; w Hotels Union Square; w Union Square

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Write a Review

667 reviews from our community

See which rooms travellers prefer - 95 traveller tips

Allen M

Grand Junction, Colorado

2 reviews

“Above and beyond”

Reviewed 12 June 2013 NEW

I have over 100 room stays a year, so it is real hard to impress me. From Nelson on the front desk to Joyce in housekeeping on the 6th floor I must say that I was very impressed! Every one wanted to help and they DID! We ask for two room close to each other (next door), help with room... More

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Welcome Allen M, Thank you so much for your kind review on W New York Union Square. It is always nice to hear such raving reviews on our hotel and our team. I will share the wonderful comments with Nelson and Joyce. I know they both take it upon themselves to make sure our guests are looked after and comfortable.... More

Marie J

Hamilton, Canada

1 review

“Wonderful experience, Very Friendly staff”

Reviewed 11 June 2013 NEW

Just spent 3 days at the W hotel in Union Square NY. Our stay there was wonderful. Upon our arrival til the time we left ALL staff were so friendly and accommodating. We cannot say enough about staff member Eduardo Ruiz, he was so very kind and accommodating and was able to answer our many questions. He truly loves his... More

Well Hello There Marie J, Thank you so much for taking the time to write and share your wonderful review on W New York Union Square. It is always so nice to hear such wonderful feedback on our hotel and our team. I will share your great comments with Eddie at our Welcome Desk. I know he goes above and... More

Sarasoda27

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 5 cities

3 helpful votes

“Great spot, trendy rooms!”

Reviewed 10 June 2013

The lobby is a happening place in the evenings, some cozy couches in the front great for people watching. The hotel allowed us to check in early (9 am!) which was excellent. The room had no view, but we didn't expect it to. The bed was large and comfortable! The shower took quite some time to warm up, however we... More

Hello Sarasoda27, Thank you so much for taking the time to share your experience at our hotel. I am glad we were able to accommodate your early arrival. We understand when our guests fly in on those overnight flights and just want to get in their room. I will share your wonderful comments with my teams. As for your room,... More

Lisa V

Boston, Massachusetts

10 reviews

“Great Location for a Non-Times Sq experience”

Reviewed 7 June 2013

We had a great time on a girls weekend. Room was pretty small and rolling bathroom door was sort of weird for privacy when sharing room with friends, but all staff was really great, the coffee in the lobby was good and strong and it was in a great central location in Union Sq. Subway is a block away and... More

See 9 more reviews by Lisa V for New York City

Welcome Lisa V, Thank you so much for reaching out to us and sharing your recent W experience. I am glad you enjoyed your stay with us. I also wish we had two queen beds instead of our two double beds, and I am sorry if you were mislead to believe they were queen sized. I will share your comments... More

GLaRocque

Napa, California

Reviews in 2 cities

1 helpful vote

“This just became my favorite hotel in New York”

Reviewed 4 June 2013 via mobile

You can't go wrong with a W, but the personal touch and service the staff here has shown me and my family on my last 2 stays in NYC make it stand above every other hotel experience I can remember. The rooms were great. The room service breakfast was as punctual as an alarm clock. But, it was the manager... More

Welcome GLARocque, Thank you so much for sharing your recent experience with all of us. It is always nice to hear such great comments on our hotel and how our managment team really made you feel right at home. We look forward to your return to W New York Union Square. Sincerely, Gerald Tellez More

AideenY

Agrigento

Contributor

12 reviews

8 hotel reviews

Reviews in 9 cities

16 helpful votes

“All very good, but I'd stay elsewhere”

Reviewed 3 June 2013

Staying in a hotel in New York is not like staying in a hotel other places. As you are likely to eat every meal out, and are quite probably out of the hotel from early until late, you just aren't going to have the usual hotel experience. Unlike other recent reviewers we found that we had virtually no interaction with... More

Welcome AideenY, Thank you so much for sharing your experience with us here at W New York Union Square. We truly appreciate all of our guests feedback as it often times pinpoints areas of needed attention. I am glad you enjoyed your stay with us and we appreciate you giving us a try. Should you need anything for any future... More

gcruicks

Wirral

Senior Contributor

22 reviews

15 hotel reviews

Reviews in 16 cities

27 helpful votes

“Would definitely stay again”

We stayed at this hotel for 5 nights in May in a 'Spectacular' room and I have no negative reviews at all. Prior to our arrival my husband emailed the hotel to ask if we could have a room with a view. Gerald emailed us back almost immediately with confirmation we would have a high floor with a view of... More

See 3 more reviews by gcruicks for New York City

Well Hello There gcruicks, Thank you so much for your kind review on W New York Union Square. I am glad you reached out to me and you enjoyed your stay with us. We look forward to your next visit. Warm Wishes, Gerald Tellez More

Mrs_Bestlove

Hanover, Pennsylvania

Top Contributor

50 reviews

Reviews in 31 cities

26 helpful votes

“Loved our stay”

Reviewed 2 June 2013

I'm a huge fan of this hotel! Right off the bat I noticed how nice the building and lobby are. The staff was very helpful and friendly, and if we needed anything they were promptly there to help. The double room we stayed in contained two VERY comfortable queen beds, high ceilings and a great view looking downtown. The bathroom... More

See 2 more reviews by Mrs_Bestlove for New York City

Well Hello There Mrs_Bestlove, Thank you so much for sharing your recent experience at W New York Union Square with all of us. We truly appreciate all of our guests feedback and concerns. Our 100 year old New York City landmark building is located in such a great neighborhood in the city. I am glad you enjoyed everything about the... More

kchip

Chicago, Illinois

“Great Hotel!”

Reviewed 1 June 2013

Great hotel The staff was wonderful. The room was spacious and comfortable and the location was fantastic! Union Square is in walking distance to everything. My daughter forgot her pillow in the room and they mailed it to our home address, Great staff!

Welcome kchip, Thank you so much for sharing your experience with us. It is always nice to hear from our guests how much they enjoyed staying at W New York Union Square. I will share your comments with our team. We look forward to your next visit. Sincerely, Gerald Tellez More

988PatriciaB

“Great location, great staff”

Reviewed 30 May 2013

I stayed at the W from May 27-May 29. I am a frequent traveler and have tons of hotel points so I booked using points for a "wonderful" room. When I checked in, the front desk told me they were upgrading me to a "Fabulous" room which was so nice considering I used points for a free stay. The fabulous... More

Hello 988PatriciaB, Thank you so much for sharing your recent experience with all of us. It was a pleasure to read your stay. I am glad you enjoyed the staff and our hotel. I will share your wonderful comments with our teams. Should you need anything for any future bookings please feel free to contact me directly at Gerald.Tellez@WHotels.com. Thank... More

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W New York - Union Square Hotel Reviews, New York City

W New York - Union Square

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