We booked this hotel on the basis of the reviews in trip advisor and also because it worked out cheaper than our usual hotel (Intercontinental The Berkley) at this time of year. We checked in without a problem and were put in a room on the 4th floor, 425 (smoking floor), the room smelt a litttle smokey so we phoned... more

As expected, we arrived early and the room was not ready, so we walked to get some theatre tickets at TKTS. On return, we discovered the room did not have a bath (tub) - which is something we value and assumed would be commonplace. Although full, they suggested that we use the allocated room that night and then they would... more

I'd never heard of Hotel Chandler before, but it was a nice stay. One block toward Broadway (going west) was a Dunkin Donuts and subway and around the corner heading east was a tasty cafe place sort of like EuroPan that you find around the Times Square and surrounding areas. Chandler offered complimentary tea/coffee and computer use all day (1... more

I can't say enough great things about the Hotel Chandler. Great beds, very clean, friendly staff and an all around pleasant stay. more

It started when our check-in was delayed and the staff kept giving different reasons. First, the previous guest hadn't checked out, then the room wasn't clean, then engineering had to attend to the room for some mysterious reason. The irritating part was first being told to check back in an hour. Sat in the lounge, checked back in an hour... more

We travel to NYC from Toronto twice a year. This was our first time at Chandler Hotel. It was an excellent place to stay and we would recommend it. We walk as much as possible and it was an easy walk uptown to the theatre district , Fifth Ave shopping, or south to SoHo and Canal St. Staff were friendly... more

My husband and I booked the Hotel Chandler for our silver Wedding Anniversary trip to New York based on the reviews on the website and we were not disappointed. The hotel was lovely; spotlessly clean, very helpful staff, beautifully decorated rooms, luxurious linens and toiletries - we really felt pampered. We had a queen deluxe room to the rear of... more

We thoroughly enjoyed our weekend at the Chandler. The hotel staff were friendly and helpful and the room was immaculately clean and very comfortable. The location places it within walking distance of Times Square and Penn Station. I was extremely pleased with the service received for the price we paid. . more

Recently stayed at the Hotel Chandler after reading reviews on TripAdvisor. We found it to be very well located, in the middle of Manhattan (2 blocks from Empire State Bld) and 3 blocks from the Subway. Service was nice. Room very clean. The bathroom did have a small mold issue. more