Room beautifully decorated, view of Central Park was stunning, bedding was soft and comfortable, shower pressure was great, service was consistently friendly and helpful, internet connection was fast, a/c worked well. The service desk accommodated my request for a particular room and my late checkout request with no problem at all. The (head) concierge and the room cleaner (who told... more

Just returned from a great trip to NYC. Spent the first two days at the beach, and the last two nights at the Ritz. From check in to check out, everything was flawless. We arrived early, greeted by name, and offered fresh coffee. We had a room overlooking the park, well laid out, spacious and very comforting. We found the... more

My husband took me to New York for a valentine weekend get away. He had it all planned out from hotel, to dinner, shopping and piano concert. We stayed at this Ritz Cartlon with a room the overlooked the park. It was a beautiful traditional hotel and the service was excelent as with all the Ritz Carlton's I have stayed... more

Just returned from a quick 3 day stay at the Ritz Carlton Central Park, Celebrating my wife's 40th birthday and her first visit to NYC. Check in was quick and extremely efficient. We were greeted by name and offered a cold bottle of water, which was appreciated after a long cab ride. We arrived on the red eye from L.A.... more

Good location. Having had large company discount I still had to pay 500 USD pp for 1 night for a deluxe room. It was airy, nice bathroom (shower&bath, toilet was separated). The bed was way too soft, the aircon was extremely noisy. In the business centre, 10-min internet costed 10 (!) USD. Ridiculously pricey. The staff was pushy even in... more

I have a bad habit of not writing reviews when a hotel experience is perfect, but after referring to the Ritz Central Park in writing two other NY hotel reviews, I realized it's not fair to proclaim how wonderful the Ritz was. The service at every level was absolutely impeccable. Our room was beautiful and comfortable, with every amenity we... more

My family and friends for my 60th birthday (Feb. 2008) bought me 15 gift certificates to the Ritz Carlton for the expressed purpose of staying at this hotel. Check in May 24, 2008 and am told these are no longer elligible to used at this property. On the back of this cerificate the hotel is clearly identified as one of... more

Having stayed at our share of five star hotels, we were not sure what to expect from the Ritz. We went to Cancun last year and stayed at the Tides. Having had our own personal butler, we did not know if we would find the same level of service here. We were not disappointed! Check in was seamless, we were... more

We recently booked a 5 night stay at the Ritz Carlton Central Park through American Express FH & R progam. Although we did not receive an upgrade at check-in, we were notified of an upgrade the next morning to a lovely room overlooking Central Park. The bedding, bathroom amenities (Frederick Fekkai), towels and service were wonderful. The hotel is well... more