Hotel staff is amazing and friendly and made out trip to OUT hotel the best it could be. Karen at the reception concierge desk answered all of our questions and was able to acommodate our 7am est early check in time and our room was ready thankfully. After a red eye flight from CA to NY we needed the rest/nap.... More

Awesome location, friendly staff, and beautiful facilities. When checking out, I forgot my passport in the room safe, but they were quick to call me and were willing to bring it directly to wherever I was - fortunately, I was just in one of the cabanas in one of their three gorgeous courtyards :D My only complaints would be that... More

Travelling at NYC the first time i was glad that i stayed in this hotel, very good location, 10 to 15 mins walk to Time Square, if u don't mind walking, u can walk to many places too! Room was modern and clean, staffs was nice and friendly, worry about safety? forget about it, it's close to times square so... More

I booked this hotel for my daughter's 16 th birthday trip to NYC, we had a fabulous time! The hotel is beautiful, the staff is friendly, helpful, and also very beautiful to look at. Seriously, it was in a great location, very clean, the rooms were roomy, cool, the shower rocked, and the bed was awesome! We will definitely stay... More

Cool hotel/motel concept - conveniently located near mid-town. Lots of amenities nearby. Sleek, modern design. Very friendly staff (esp the doormen who routinely went extra mile to get us hard-to-find taxi cabs). Housekeeping went the extra mile to find items we had accidentally left in the room. Hotel seemed to be quite quiet during our 5 day stay...hot tubs and/or... More

The hotel is awesome. Comfort, staff, club. I really enjoyed my stay. Even roommates. The gallery is beautiful. Fast Wifi. Safety. I would highlight one member of the staff, Anthony, who was supportive and gave me many interesting tips about NYC. Only one problem: There was no housekeeping at night. I had a problem in my room (shared) that needed... More

(...so naturally, as a life-changing event, it need be described in detail: let the reader beware...) I was called on Tuesday night with a request for a meeting Wednesday afternoon in Manhattan. On such short notice, I managed to get a flight out in the morning but my usual hotel, the Penn, was booked. I Yelped hotels around the Javitz... More

I booked this hotel through one of the hotel websites using hotels combined for our honeymoon so we received a great deal compared to what some people would normally pay for a room. However the description on the booking websites did not state this was a straight friendly hotel meaning yes, i was the minority. Despite this the hotel was... More

Obviously, we were WOWED by The Out, NYC. First, the room was extremely comfortable and of excellent size. Second, the service was unbelievable...everyone greets you. with a smile, is eager to help and is prompt in delivery. Although all staff deserve commendation, I must mention Karen in reception as providing awesome service and going way out of her way to... More