Expect to wait a looong time for eveything - valet, security, room service and bell hop. Sigma Six these folks are not. The front desk was not helpful at check-in but conciegre was great. The rooms were clean albiet small. For Amex Platinum cardholders - know that this hotel does not accept the Starwood Gold upgrades. more

Since I frequently travel East from the West Coast on over-night flights, I have checked into many hotels in NYC in the morning. I was surprised to be advised by the front desk that no rooms available on a Monday morning at 9am, even though the hotel was aware of my early flight arrival. I was told to come back... more

Hotel was great, as expected. Perfect location within 2mins of Times Square so good for a tourist with little time, you are right at the heart of the City. No complaints, food in shula's great. The best caesar salad I have eaten! Would stay there again. more

After a long flight to Newark and transfer to Manhattan arrived at the Westin New York Times Square. As a Starwood Platinum Member normally get upgrades to standard suites, but not at this hotel. The rates are way to high for the too small rooms in this hotel. As well as the executive lounge which had almost nothing to offer.... more

Just returned from the Westin after a 4 night stay with my sister and daughter, this was a birthday treat. We were allocated a room on the 34th Floor which had fantastic views of the Hudson River also pretty quiet at night. Beds were so comfortable and room very clean. We found the staff to be very helpful with any... more

I stayed at the Westin Times Square with my son (31) for three days. We got the room thru Hotwire. For us it was a grear desillusion: it is not definitively a 4 star hotel but a 3 star maximum. The location is in the worst part of Times Square, near 8th Av. that is ugly and dirty, noisy and... more

My husband took me to New York for my 30th Birthday. He is a Starwood Member so we were upgraded to a lovely corner room facing the Hudson River. Decor was very modern w/ a vintage edge. I loved the beds ((so comfy --- like all Westins)) .. Our room was very spacious. Great location - still in Times Square--... more

One way to evaluate is to write about a hotel a while after return , and to see what trace the place has left in memory. Nothing special about this one. It has left me with little interesting to remember. The room was rather large, both room and bathroom were clean. Nothing in the decoration that is worth mentioning. Just... more

Stayed 2 nights pre-cruise. Hotel is in a fantastic location! We arrived from LGA via SuperShuttle so got to see a bit of the city on the drive in, including the naked cowboy! Check in was a breeze and being SPG Gold, received an upgrade to a corner room on 32nd floor. Booked using cash and points ($90 per night)... more