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The Westin New York at Times Square

4.0 of 5
270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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Ranked #104 of 430 hotels in New York City
4.0 of 5 stars 2299 Reviews
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2,299 reviews from our community

What travellers say about this hotel
  • Very nice(32)
  • Room service(30)
  • Heavenly beds(23)
  • Central park(17)
  • Friendly and helpful(16)
  • Good size(14)
  • Would definitely stay(14)
  • Broadway Show(14)
  • Port Authority(13)
  • Stainless steel(12)
Traveller rating
    1,068
    774
    261
    131
    65
Only show reviews for Family (440) | Couples (649) | Business (341)
Date Rating
thf077
Charleston, South Carolina
Senior Contributor
30 reviews
10 helpful votes
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We enjoyed our room and the amenity of the lounge here very much. We were traveling with a small child who loved the hustle bustle of Times Square but needed to retreat frequently and reboot at the hotel. The conveinent location and amenities made this neccesity a pleasure. The rooms were spacious for midtown and well appointed. We especially loved... More

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wldfire101
St. Petersburg, Florida
Senior Contributor
26 reviews
12 helpful votes
5 of 5 stars Reviewed 9 February 2012

Stayed at the Westin thru Priceline for $123 with tax. Beautiful to be in the city for the Giants Superbowl WIN! Hotel was beautiful, staff were great, bar had lots of cold beer.. What more could you want! More

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GrandeSanJuan
San Juan
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

The service from check in to check out was outstanding. The room was very comfortable with a spectacular view of the Hudson River and 8th Avenue. The location is very good. And the rate for the week end I stayed was very competitive. I beleive I got a good deal for the money and would not hesitate to consider staying... More

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Jim90068
Los Angeles, CA
Contributor
19 reviews
74 helpful votes
1 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

This is probably my 3rd stay here, also during the after-Christmas holidays. This time was the most frustrating and unbelievably bad time. It all has to do with hotel management. The rooms continue to be nicely put together, etc. standard Westin are, Our stay started at 6 pm on Dec 26 th with curb service that was non existent. One... More

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Traveller A
Toronto, Canada
1 review
4 helpful votes
5 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

We were in NY for a very special occasion, birthday of my husband and I have to say that our stay for 3 days was just perfect ! I work in tourism industry and in 15 years it is the first time I didnt have a complain about something. The location is really perfect, the rooms very nice and everything... More

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Daven B
Baltimore, Maryland, United States
2 reviews
3 helpful votes
2 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

I would like to start by saying this was a major let down. I work for a Westin property and had the luxury of staying at this hotel while visiting friends and it was not what I expected. The desk staff was not very friendly! My room had not been ready and I specifically asked for a early checkin becuase... More

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cristy611
Miami
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

I booked this room through another website and got an amazing rate. I couldnt have been happier. When we checked in we got an upgrade, our room was on the 42nd floor. Amazing views. I heard about NY hotel rooms being small but I really didnt see anything small about it. We had a king size bed, extremely comftorable, a... More

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iltsm
Toronto, Canada
Reviewer
5 reviews
10 helpful votes
2 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Stayed at Westin Times Square Feb 1, 2012. I've stayed at Marriott marquis, Sheraton, Doubletree. All 4 star hotels in Times Square. The Westin wasnt nearly as enjoyable. Check in staff was rude and unhelpful. The room wasnt cleaned properly. Not enough towels provided. Staff on ground floor worked impossibly slow to retrieve luggage. Extremely subpar at best. More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review
7 February 2012

We are very disappointed to learn that you left with a 'subpar' experience. Please look for a message from me to your personal email address. We are hoping for another chance to regain your confidence. Kind regards, jessie More

FishGurrl
Washington DC, District of Columbia
Senior Reviewer
8 reviews
14 helpful votes
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Stayed for 2 nights at Christmas time with the family, after staying here previously a few years back with a girlfriend. Asked for a high room and we were on the 2nd floor from the top. It's always nice when the staff accommodates your requests! It was my sons first time to NYC and they loved being up that high... More

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travelmutt1
PA
Senior Contributor
25 reviews
54 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Stayed here for business. Rooms were on the small side but nice esp for NYC. Wasn't a fan of the bathroom metal sink, although modern, kind of reminded me of industrial or army style. Great location about a block from the hub of times square. More

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The Westin New York at Times Square Also Known As

  • Westin Times Square
  • Westin New York City
  • Westin New York
  • Westin New York Times Square
  • Westin Hotel New York
  • New York City Westin
Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036

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The Westin New York at Times Square
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