Rooms are extremelly small and they are not at all as in the photos they show in their web site; there is a night club at the ground floor and you can hear the music until late at night. We expected much better from a Sheraton! Location is not bad (15 blocks from times square) but the area is not... more

Lauren, and everyone else at the front desk, has been great-- this is my second stay at the property. On this trip, I'm here 5 nights and every time I come back to the hotel or leave I'm greeted, which is nice. The rooms are great for business travelers: a free bottle of water, 100% free Internet (critical!) and great... more

Stayed at two Four Points Sheraton hotels in the city this trip - first Soho and now Chelsea. Chelsea, although their wood furniture is a little worn, is a better location. Plus, one bad employee at Soho can ruin an overall opinion of the staff. Except for that both hotels are good, but the Chelsea staff is overly accomodating. Plus,... more

Great front desk staff. Lauren is outstanding at the front desk! Super clean rooms and bathrooms. Intimate small cafe behind the lobby for breakfast and later for drinks. Will return to this lovely hotel again for my next trip. more

I stayed here for 3 nights. As the previous rviews have stated this is a nice hotel with friendly staff and good rooms. I was on the 11th floor and had no isues with any noise. The room was nicely furnished with two double beds. Good to have free internet access in the lobby. The subway is only 2 blocks... more

I think maybe they've changed the desk staff since some earlier reviews. They were great - they let us check in early, gave us a nice room at the front of the hotel, let us leave our bags for several hours after checkout, and generally were friendly whenever we went by. We got this hotel on priceline for $80/night. Talked... more

My boyfriend and I like the new feel and the modern look of our small room. We were also very close to all the gay attractions of Chelsea and West Village, which was a big plus for us. All staff were very friendly and helpful. more

We recently spent 3 nights at the Four Points by Sheraton in Chelsea. This is a great location as we were able to get easily as far south as China town, up to the Theater district and over to the Javits Center with ease. We also found lots of inexpensive eating options a short walk from the hotel. The hotel... more

As a die-hard SPG member, it was imperative I stay at a Starwood property while in NYC. However, with a company-mandated cut-back on expenses, I needed to be smart about my choice. I landed at the Four Points by a combination of room rate and location. Having lived in NYC for many years, there was no way you could get... more