We booked the Four Points in Chelsea because it was convenient to where my brother was hosting his 50th birthday party. We weren't expecting spectacular -- it was modestly priced and we would have been happy with a modest room. Which is exactly what we got. No bath mat. Plastic cups. But not "horrible" just "eh." There the story would... More

I stayed 4 nights at this hotel on business travel and was not impressed. The rooms are small and just passable: the shower tap fell off while I was trying to adjust it and the heating was noisy and difficult to control. They were revamping the kitchens so I was told only continental breakfast was available to us; pity that... More

For $139 in Chelsea in a weekend it's hard to complain but Starwood needs to put a little love back into this spot. Worn furniture, surfaces, hallways, lobby to name a few. Staff has always been just friendly enough but still NYC short. Location is amazing. More

I'm surprised Sheraton would have a hotel that has rooms that look this shabby. The dark furniture in my room had many scuff marks. The towels were what you might expect at a Motel 6. No bath mat was provided during my 3 night stay. The wallpaper had some stains, and the room had a window unit air conditioner. The... More

The hotel is steps away from the subway line and great restaurants. The rooms are modern and very clean, albeit a little small (but this is to be expected from Manhattan). We stayed at the hotel for a week around Christmas and never experienced any problems. I know where I'll be staying next time I'm in Manhattan! More

Very kindly refunded a ``non-refundable¨ reservation after I cancelled due to serious illness in family forcing cancellation of our travel plans. Will definitely look forward to booking with a hotel that has such compassionate staff. Thank you! More

The Sheraton Four Points Chelsea is perfectly located in Chelsea, a hip part of town with lots of restaurants and clubs. The hotel is within walking distance of MSG, Greenwich Village and Times Square, so the central location can't be beat. As for the actual quality of the hotel? It was fine. The lobby is very small and can get... More

Rooms were very small and shows the wear and tear of an older hotel. Lobby is shared with a restaurant that is not really part of the Sheraton. Stayed on points, so we didn't have to actually pay the rate. More

This hotel is very well situated. It is close to all the cool neighborhoods: Soho, Meatpacking and Tribeca. We could walk everywhere wich is the way NYC should be seen. The rooms are very clean and comfortable (the bed is as comfortable as a W Hotel bed). Service was very good and all the employees were polite and helpful. You... More