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Four Points by Sheraton Manhattan Chelsea


Hotel class 3.0 of 5
160 West 25th St., (formerly Chelsea Grand Hotel), New York City, NY 10011
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Reviews you can trust

77% Recommend
3.5 of 5 stars 231 reviews
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By trip type
All (231)
[ Date ] [ Rating ]
Solid hotel
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4 of 5 stars
Leesburg, Virginia
10 Oct 2009 | Trip type: Couples
1/1 found this review helpful

This hotel was in a convenient location, especially to the metro. The beds were super comfortable and the bathroom was spotless. It was smallish, but everything in NYC is small. The staff was super friendly and helpful. I would definitely go back. I got a good deal on Priceline. Not sure if I would pay full price, though. They have... more

just okay
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3 of 5 stars
Virginia
10 Oct 2009 | Trip type: Business, Solo travel

Nothing special. Rooms were dark and small. More lighting would have been nice. The one thing that bothered me was a getogether occuring in the room next to mine one night. I noticed that one of the people was an employee of the hotel. The next night between the hours of 12am and 2am, this employee with housekeeping were attempting,... more

Management response from
mygirlsaremypearls, General Manager

We have a weekend Manager on Duty program wher the managers stays at the hotel to help assist with any guest inquiries. That night the Manager moved from his room to accomodate another guest who had a plumbng issue. Thank you again for taking the time to share your comments. Your inconveniences are duly noted. I certainly hope that there...

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3 of 5 stars
London UK
8 Oct 2009 | Trip type: Business, Solo travel

The lobby is dingy. More like a youth hostel than a hotel in Chelsea. It isn't chic. It's shabby. But the rooms are very well appointed. Obviously the owners prioritised what travellers really need from a city centre hotel. This has it all. The rooms furnishings are of the highest quality. Bed linen wonderful. Towels, not so. DO NOT even... more

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4 of 5 stars
Bucks County, PA
5 Oct 2009 | Trip type: Family

Sheraton Chelsea is well-located in midtown, near bus and subway lines. We got to the theatre district, and the financial district, in good time. Rooms are large by NYC standards, really comfy beds, nice showers. Service at the front desk,and from the cleaning staff was very good. We got a great price through that name your own price website. I... more

Stay here!
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5 of 5 stars
Fremont, CA
29 Sep 2009 | Trip type: Business, Solo travel

If you don't want to spend to much but don't want to stay in a dump - this is a very good option in Manhattan - especially if you prefer SPG hotels... then this is definetely your best option. FREE BOTTLED WATER! more

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3 of 5 stars
Aussie
19 Sep 2009 | Trip type: Friends getaway

First trip to New York so cant compare to any other hotel. When we first arrived it was one in the morning by taxi and Im glad - we were a little put off - it was such a dark area and seemed a bit daunting for two young girls. We arrived in the lobby to loud music - it... more

Management response from
mygirlsaremypearls, General Manager

I greatly appreciate you taking the time to convey your comments and concerns relating to your recent visit. Please know that I will work to ensure that your next stay with us is pleasant and meets your expectations.

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4 of 5 stars
NJ
15 Sep 2009 | Trip type: Solo travel

I needed a hotel in the Chelsea/Penn station area and this is exactly what I was looking for. It is a tiny hotel, there is basically no lobby except a tiny check-in counter and a couple of computers for the guests to use, and only has 8 rooms per floor. I stayed at the "starwood preferred guest floor" - floor... more

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3 of 5 stars
HERE
8 Sep 2009 | Trip type: Couples

Arrived on a Friday morning, and the room was ready right away. It was nice not have to store the luggage, and have access to the room right away. Asked for a quiet room, and was given a room facing the back of the hotel. Not much of a view, but it was quiet. The room furnishing were shabby, nicked... more

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1 of 5 stars
Denver Colorado
1 Sep 2009 | Trip type: Couples
0/1 found this review helpful

From the get go this hotel is a loser. We were assigned a handicap room which I hope a handicap person never gets. The room was dark and dirty, non functioning single cup coffee maker leaked all over the wall and counter, sweaky bathroom faucet was missing handle pieces, window shades didn't block out light from the building across the... more

Great stay
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4 of 5 stars
Canada
28 Aug 2009 | Trip type: Couples
1/2 found this review helpful

I stayed the Four Points by Sheraton Manhattan Chelsea during an extended week-end (3 nights) on a leisure trip. Location is great. We arrived by train and we walked to the hotel. Rooms are perfect for short stays (a bit small, but it's NYC!) especially for leisure travelers. Internet is free, and you can print for free in the lobby.... more

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Four Points by Sheraton Manhattan Chelsea Also Known As

  • Four Points New York City
  • Sheraton New York City
  • Sheraton Manhattan Chelsea
  • New York City Four Points
  • New York City Sheraton
  • Four Points Manhattan Chelsea
  • Four Points Sheraton Manhattan Chelsea
Address: 160 West 25th St., (formerly Chelsea Grand Hotel), New York City, NY 10011
New York City hotels Four Points by Sheraton Manhattan Chelsea
3.5/5.0
231