I stayed here for five nights in October, I cannot fault this hotel at all. The rooms are lovely, with the kitchen coming in suprisingly useful, being able to keep drinks cool or make a hot drink at any time was good. The beds were very soft and comfy, even the sofa bed! The bathroom was small but the shower... more

Being from North Carolina we are well aware and enjoy the 'small town' atmosphere when traveling within the state. The staff at the Residence Inn NYC have been able to create the friendly, small town atmosphere within the hotel. Everyone on the staff we came in contact with was very nice, helpful with a professional, prompt attention to service and... more

The hotel is located closer to Bryant Park than Times Square so it is not right in the middle of the Times Square crowds but close enough that you can walk there in minutes. The room itself was quite large with a bit of a view of the Empire State Building. I was on the 16th floor and I think... more

For our 55th birthdays, my college friends and I made reservations at the Residence Inn and we were treated like GOLD! Gwen, the manager and Howell, the front desk clerk, took care of every detail and saw to it that our accommodations were top notch. Check in and check out were perfect, the beds were soft and comfy, the kitchens... more

Fantastic NYC hotel experience! Stayed here last year & was extremely pleased! This year was equally fabulous! The Positives: Splendid staff--they cater to the customer! Due to a redeye flight, we arrived at 8am to the hotel & there was one room available--they cordially accommodated us! Great buffet breakfasts each morning! Oh so spacious room w/all the treats: comfy bed,... more

Stayed last week of Sept for 7 nights and could not have been more pleased. Provided all the hotel essentials for a terrific visit: free wireless, in-room kitchens, sleeper sofa for seating, extremely comfortable beds, very well maintained and cleaned rooms, terrific views, complimentary full breakfast, Monday & Wednesday complimentary "snacks" which actually qualify as light meals, perfect location with... more

Was in a group of 3 couples, no children. Hotel located just Southeast of Times Square, about a 5 minute walk. Market steps away and drug store about 1 block away. Restaurants all over the place. Rooms spacious with lots of countertop space since they come with fullsize refrigerator, sink, microwave, utensils, plates & cups/mugs, pans, plus room for pc... more

The hotel was OK, but not excellent. The room wasn't small and it had microwave, fridge and coffee maker. Internet wireless was free but a little slow. The breakfast was really good, but there were many problems in the mornings with the elevators when you wanted to go to the third floor. Sometimes we had to wait a lot of... more

My husband and I stayed here two years ago and liked it so much that we decided to stay here again for our second trip to NYC. This time we were traveling with my 11 month old son and with my in-laws so we got 2 rooms. --Location: The hotel is walking distance to Times Square, Rockefeller Center, the Empire... more