Room was clean and big enough for 4 people. We asked for 2 double beds but ended up with a queen. The hotel staff resolved this by giving us a roll-away bed which wasn't too bad. Hotel staff was friendly. They could keep breakfast open for a bit longer. By the time we got downstairs they were packing it up...
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We stayed here for 4 nights, a family of four, we thought that this was an excellent location, breakfast was good, drinks availiable 24hrs. Reception staff were excellent quick check-in, helped with booking trips etc and good advice, would use again without fail
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Hello Andrew B.
Thank you so much for writing a fantastic review for our Holiday Inn Express Madison Square Garden, we are really happy that your time spent in NYC was a satisfying one. I’m sure that future travelers will use your comments to a great degree and we will make sure to WOW them as well while there here...
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Had a wonderful stay at the Holiday Inn Express before catching a train to Montreal. The nice ladies at the front desk upgraded us! The room was clean and comfortable and the location was wonderful! Definitely recommend!
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Hello dear traveler,
Thank you for taking the time the share your recent experience at the Holiday Inn Express Madison Square Garden. We are really glad that you enjoyed your stay with us. We hope that in the near future, your time with us will be longer so you can enjoy more of our great city, the lovely ladies at...
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I booked 3 rooms for this past weekend & only had one request. Please put them on the same floor. Very simple & they did the complete opposite. Every room was on a seperate floor & I really did not appreciate the lack of effort for one little thing. Even if you are close to sold out you should try...
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Hello from the Holiday Inn Express Madison Square Garden,
It seems like we dropped the ball with you and your reservations, we do apologize for any inconvenience this has caused. We try to move heaven and earth in order to accommodate every request that our wonderful guest ask for, it hurts us when certain circumstances limit us to do so....
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Location:
This property is on 29th street, between 7th and 8th. It is a short walk from Penn Station and I found 8th Street to be slightly less congested. Keep in mind that events at MSG can make the area very busy, especially if walking with bags.
The hotel is easy walking distance to Herald Square, Times Square, MSG, etc....
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Dear reviewer,
WOW! That pretty much sums up our response to your fantastic review for our Holiday Inn Express Madison Square Garden Hotel. We really appreciated the manner in which you describe every aspect that we provide to our guest…Location, Check-in, Amenities for our Priority Club Members, Free Wi-Fi, Complimentary Breakfast, the list goes on. We thank you from the...
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A very nice stay at the HI Express at Madison Square Garden. The hotel is within a five minute walk from NY Penn Station making it perfect if you are arriving from Newark Airport (30 minutes away by train). Very well situated for exploring Manhattan. Clean rooms, nice staff, can't recommend enough.
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Dear reviewer,
Thank you for your fantastic review, we are really happy that your time with us was more than pleasant. Your recommendations for future guest will be very appreciated by them. Our team loves to see awesome scores like the one you just gave us, it makes them feel very happy. We hope to see you in the near...
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We loved the location of the hotel. Center of Midtown and close to subway but still on a little bit more quiet street. We didn´t hear much street noice in the room.
We had a one king bed room. Room was big enough for two people and luggage, and the whirlp0ol at the bathroom was nice. Only we didn´t like...
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Dear Trip advisor member,
Thank you for taking the time from your day to review your recent visit at the Holiday Inn Express Madison Square Garden. We’re happy to see that your stay with us was a satisfactory one, we work hard to make all guests stay a pleasant one and it’s pleasing to see that you enjoyed yours. We...
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This hotel is in serious need of total renovation. I is not a pleasant place to stay.
Although reservations had been booked in advance and required two beds per room (six women reserved reserved three rooms), we were told that there were no two bed rooms available. A buffet breakfast is available if you can make your way through the...
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Dear Reviewer,
Thank you for taking the time from your day to share your experience at the Holiday Inn Express Madison Square Garden. We are sad to see that your time spent with us was not up to standards, please accept our sincerest apologies. We strive to provide dependable service, comfortable surroundings at reasonable prices, and consequently it’s unfortunate to...
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I was surprised here since this was a business trip. The desks were too small to be able to work there. Also, the internet did not function and I had to spend more than a half an hour with the helpdesk myself just to get a connection set up, though I had no specific problems with my laptop. Telephone also...
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Dear Fellow Traveler,
Thank you for taking the time to review our Holiday Inn Express Madison Square Garden. We greatly appreciate any comments and feedbacks from our past guest; they tell us what we’re doing right and what we need to improve, your willingness to share them does not go unnoticed. Though we strive to provide excellent service, updated technology...
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The hotel is good value for what it is - a typical tourist hotel. However it has all the amenities one would need. Its really close to subway and train stations and a stones throw from Madison Square Garden, Macy's and Empire State Building - to mention just a few of the typical tourist destinations. Breakfast is a do-it-yourself buffet...
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Dear Reviewer,
Thank you for taking the time to review our Holiday Inn Express Madison Square Garden. We love to see that your time spent with us was more than satisfying, everyone in our hotel really enjoyed reading your review. Your tips for future travelers are greatly appreciated and I’m sure they will have fun while visiting the “Big Apple”....
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