Of course, one must realise that today's Plaza Hotel is not the legend it once was, as most of the hotel was converted to private apartments during the recent refit. What is left, however, is still magnificent, both as a hotel, conference centre and function venue. Certainly, some facilities are not what they used to be, nor are they as... more

Recently spent 3 nights at the Plaza - what a stunning hotel. Check in was quick and efficient and my room requests were already dealt with. We had a deluxe room on the 19th floor which was very well appointed - wonderful high ceilings and the most comfortable bed! My choice of foam pillows was a good one - very... more

We recently stayed here for a couple of nights and it was ok! It has a beautiful lobby and bars and it is in a perfect location. What I found a little odd was the breakfast was only available in the lobby area !! not what I was expecting at all. When we eventually got the attention of the waiter... more

Just returned from our first stay at the Plaza. We visit the city yearly. The lobby and both bars, the Rose Room and the Oak Room are exquisite. It is all downhill after that. The carpet in the first room that they put us in was stained beyond an acceptable level. The bellman was mortified and moved us to a... more

My husband & I stayed at the Plaza during our very first trip to NYC. We are used to staying in 5 star accomodations and were expecting a superlative experience with the Plaza. We had received an email confirming our reservation with a "preference" sheet attached which we completed and returned - I was quite excited that the level of... more

We spent two days and one night at the Plaza and every moment was perfect. What a lovely place and location. All the staff were friendly and helpful, obviously well trained in hospitality. Hopefully I will return someday soon. more

Visited with our son, daughter in law and sixteen month old grandson. Hotel located us across hall from each other which was great. Travelling with toddler made easy with real crib, diaper genie and baby bath. Staff warm and friendly with focus on responsive customer service. Rooms were beautiful, clean and comfortable. Best hotel pillows I have encountered. Everything we... more

I'm rating this hotel tops despite some mixed reviews simply because we had a good stay here. The room was large by new york standards (a deluxe).It was bigger than a similar category recently we had at a similar category nearby hotel. The bathroom was a little bit bigger than usual and the room had a coridoor and an alcove... more

Last week we had the very pleasant experience of staying 3 nights at THE PLAZA in NYC. First of all, the location, directly across from Central Park, was great! The hotel was spotless, beautiful, amazing, fantastic.....not enough words to describe it! The lobby was full of fresth flowers, especially roses. Everyone was very friendly and helpfull. Our room was very... more