This is a first-class hotel. The service is excellent. The location is very convenient to shopping, restaurants, night life and Central Park. The rooms were EXTREMELY comfortable. I can't remember when I slept so well at a hotel. Absolutely no noise from either the street, the corridors or the neighbours. The bed is very comfortable. Staying here was a special... more

Let me begin my review by saying my wife absolutely loved this hotel and cannot believe I have anything negative to say about it so take that for what it's worth. The hotel itself is in the absolute best location in NYC. It's location effectively provides for a private road in front which allows for easy entry and exit into... more

Of course, one must realise that today's Plaza Hotel is not the legend it once was, as most of the hotel was converted to private apartments during the recent refit. What is left, however, is still magnificent, both as a hotel, conference centre and function venue. Certainly, some facilities are not what they used to be, nor are they as... more

Recently spent 3 nights at the Plaza - what a stunning hotel. Check in was quick and efficient and my room requests were already dealt with. We had a deluxe room on the 19th floor which was very well appointed - wonderful high ceilings and the most comfortable bed! My choice of foam pillows was a good one - very... more

We recently stayed here for a couple of nights and it was ok! It has a beautiful lobby and bars and it is in a perfect location. What I found a little odd was the breakfast was only available in the lobby area !! not what I was expecting at all. When we eventually got the attention of the waiter... more

Just returned from our first stay at the Plaza. We visit the city yearly. The lobby and both bars, the Rose Room and the Oak Room are exquisite. It is all downhill after that. The carpet in the first room that they put us in was stained beyond an acceptable level. The bellman was mortified and moved us to a... more

My husband & I stayed at the Plaza during our very first trip to NYC. We are used to staying in 5 star accomodations and were expecting a superlative experience with the Plaza. We had received an email confirming our reservation with a "preference" sheet attached which we completed and returned - I was quite excited that the level of... more

We spent two days and one night at the Plaza and every moment was perfect. What a lovely place and location. All the staff were friendly and helpful, obviously well trained in hospitality. Hopefully I will return someday soon. more

Visited with our son, daughter in law and sixteen month old grandson. Hotel located us across hall from each other which was great. Travelling with toddler made easy with real crib, diaper genie and baby bath. Staff warm and friendly with focus on responsive customer service. Rooms were beautiful, clean and comfortable. Best hotel pillows I have encountered. Everything we... more