After reading the reviews here, I went ahead and booked a 2-bed apartment. Their website was good, but I trust tripadvisor to help me make a decision. And it was great! The apartment was lovely - we were on the 8th floor- with wooden floors, a nice sized bathroom, 2 good sized bedrooms and a kitchen.Toiletires were provided so you... more

We had a completely different experience from the previous reviewer. Booked in June after reading trip advisor recommemndations and was not disappointed. We booked a 1 bedroomed apartment, but were given 2 bedrooms when we arrived. The rooms were huge, spotlessly clean and the staff couldn't have been more helpful. Yes, the air con was noisy but luckily September isn't... more

The rooms did not feel very clean. There were stains on the upholstery and rugs. The extra fold up bed that we had requested had springs coming up through the mattress. The air conditioning was so noisy that we needed to switch it off if in order to sleep. The toilet overflowed within an hour of our arrival. Only one... more

Travelled to NYC with my family and we could not have wished for a better trip. The Best Western Hospitality House is perfect for those looking for a central base to explore the city. It is incredibly spacious, clean and has very helpful, friendly staff. The complimentary breakfast was the perfect start to the day. We had been notified that... more

This is such a great find! Supersaint388 either stayed in a different hotel or just had a freak experience. The location is great, the rooms clean and practical, the staff friendly and we will definitely return more

well what a shame that you let yourself down we had a very large cockroach in the bathroom , and we also had to go out at 7 in the morning because our complimentary breakfast was not refilled , also the there was a missng towel rail in the bathroom , the room was not cleaned very well , and... more

We chose this hotel because we were trying to find something as close as possible to Times Square for under $400. As it turned out, this hotel was $406 after adding in the taxes and fees. At the moment, this hotel is getting renovated on its ground level. There is construction plywood along the front and the lobby has been... more

No doubt this building has some good things going for it. It is in a good location with easy access to subway line 6 which whizzes you up and down Manhattan and you can walk to Grand Central, 5th Avenue, Rockefeller Cnter and so on. We wanted an apartment so as a family of 4 we could be together and... more

The Best Western Hospitality House is a friendly, casual hotel. Our room had a fold out sofa bed, and 2 bedrooms. The rooms themselves let in hardly any light in the morning and late afternoon, so we always had a light on in the sitting room.The beds are quite comfy. The decor is very old fashioned. The staff are friendly... more