This was our first trip to NYC. We have 2 sons college age and all of us fit perfectly into the 2 double bed room. A rollaway bed was provided. We were on the 19th floor our window faced 42nd. Safe, very nicely decorated hotel. Bathroom is small, but overall room size fit the 4 of us for 3 nights... More

We recently traveled to New York on Choir Tour, we stayed at the Grand Hyatt. The rooms were comfortable, clean and quiet. The location right above Grand Central Station was perfect, just walk downstairs and hop on the subway. The staff was amazing, except for the Bell Hops. We arrived as a group, they were pre paid to take our... More

I gave my husband a trip to NYC along with attending the Mets/Cubs game (go cubs!) as his wedding present from me. He has never been to NYC before, so I wanted to make sure we were centrally located and could do lots of sight-seeing. We loved the Grand Hyatt! The staff was great and helped us figure out the... More

Second time in this hotel. Primarily because of the location and my corporate pricing. There were no bed side lamps in my room and it took 3 days of continuous talking to the front desk to get an answer that it will stay like that. No bed lights because they are broken and they are back ordered. No suggestion of... More

Great location,Very welcoming on arrival. Hotel is clean and smart,handy for all the attractions . Room was well spaced out and comfortable,plus wifi was great valve for money.Grand Central Station was next door to catch train all over New York

A caveat up front - when I say decent value in the title it's only because I was paying my company's corporate rate, which is admittedly almost one half less than the standard room rate for the room we had. But, putting that aside, we like this hotel for its convenient location, fast elevators, recently renovated rooms, and the service.... More

Hotel has very welcoming, accommodating staff. Room was contemporary with a creative division between the bedroom and desk/work area with TV to accommodate both. Room was very clean, great shower/bathroom, with exceptional housekeeping. Left running shoes and realized this after traveling to Wash DC from NYC (a first "misstep" for me) and called the hotel from DC. Yes, they had... More

I stayed at the Grand Hyatt for two weeks. Whilst the hotel has great location, this is the only positive thing I can say about this hotel. Given the price the Hyatt charges it is a disappointing experience. Considering you can negotiate a similar price at the Waldorf I would stay there in the future. Here are a few things... More

I stayed here for 3 days. From the point I entered to the moment I left, the experience in the hotel was simply, as the Americans would say, "awesome"! My flight to NYC landed early... and I was in the hotel by 0900. Jetlagged and sleep deprived, needing to get ready for a 1000 hours business meeting, I requested the... More