Just returned from New York, stayed at the Grand Hyatt and what a great time we had. Arrived early evening on Monday 26th October and were greeted by friendly check in clerk. Even more delightful was the fact that we were upgraded to a King suite, on 18th floor, which was very spacious clean and comfortable. I agree with other... more

This hotel is in a great location making it easy to get to times square etc ........, We travelled with our two children aged 10 and 12 and found the room to be of good size for all of us. The rooms were clean and looked ok. We didn't eat at the hotel as it was really expensive - especially... more

I selected this hotel as part of a package trip to New York, through Thomas Cook. So I am not sure of the exact price I paid for the accomodation. It really is in a fantastic location, especially if you can work out the subway system. The hotel is situated between Grand Central station and the Chrysler building.The Empire State... more

I recently stayed at the Grand Hyatt where I attended a conference. I've stayed at several Hyatts worldwide, and this was the first to disappoint. On the positive side, the location of the hotel is hard to beat. I appreciated the easy access to the subway, many major attractions, and the excellent food court at Grand Central station. The bed... more

Stayed at the Grand Hyatt week of Oct. 12, 2009. Beautiful Hotel, friendly staff, comfortable beds, excellent location. The location made our trip so much easier to get around and see the sights. Loved that Grand Central Terminal is connected and that we could go to the food court anytime to get reasonably priced meals, try Junior's restaurant to get... more

This hotel was beautiful. Most of the staff were very helpful. It is right beside Grand C Station. My only compliant is that the bar staff are not so nice and we had to wait 20- 40 min to be served even when the bar had very few people? this would never happen and has not happened to us any... more

Stayed here in June 2008. We had a very large double room with a walk-in closet. The space was really appreciated because of all the shopping we did. Bathroom was kind of small but it did not bother because it was nice and clean anyway and that is more important to me. Location was great also as always in midtown... more

I stayed there for 4 nights on Hyatt Points. The best of this hotel is its central location, just at Grand central Station. The lobby is massive and impressive but everything is a bit outdated. The hotel needs a massive renovation and could and should be Hyatt Flagship Hotel. We stayed in Long Island a few days later and our... more

The Grand Hayatt is in a great location. The public areas are impressive (if you like fountains in the lobby). The staff were mixed. Ulysses in the bar was excellent. Simone as the breafast greeter was rude and surly. The rooms were very dark. It was as though they either did not have enough bulbs or were using very low... more